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Portobello Resort Apartments

3.5 star property
Apartment with outdoor pool, near Pacific Fair Shopping Centre

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When you stay at Portobello Resort Apartments, you'll be in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Broadbeach South Light Rail Station is 5 minutes away.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchen
  • Laundry facilities
  • Free parking
  • Free WiFi

Main amenities (12)

  • 9 smoke-free apartments
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Hot tub
  • Airport shuttle
  • Air conditioning
  • Garden
  • Laundry service
  • Self-serve laundry
  • Picnic area
  • Barbecue grills

Feel at home (6)

  • Cribs/infant beds (surcharge)
  • Kitchen
  • Separate dining area
  • Separate sitting area
  • Garden
  • Furnished balcony or patio

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Basic Apartment, 1 Bedroom

Basic Apartment, 1 Bedroom | Living area

Basic Apartment, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area

Apartment, 2 Bedrooms

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds OR 2 Queen Beds
  • Free WiFi

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Map
2607 Gold Coast Highway, Broadbeach, Mermaid Beach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 2 min walk - 0.2 km
  • Dracula's Cabaret - 5 min walk - 0.5 km
  • The Oasis - 10 min walk - 0.9 km
  • The Star Gold Coast - 12 min walk - 1.1 km
  • Gold Coast Convention and Exhibition Centre - 14 min walk - 1.2 km

Getting around

  • Coolangatta Airport (OOL) - 26 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Helensvale Station - 25 min drive
  • Broadbeach South Light Rail Station - 5 min walk
  • Florida Gardens station - 30 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Motto Motto - ‬7 min walk
  • ‪Outback Steakhouse - ‬8 min walk
  • ‪BiN 232 - ‬7 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Sushi Natto - ‬7 min walk

About this property

Portobello Resort Apartments

  • When you stay at Portobello Resort Apartments, you'll be in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. You can get a morning swim in at the outdoor pool, and the hot tub makes for a relaxing end to the day. Apartments feature bonuses like washing machines, refrigerators, and microwaves. The property is just a short walk to public transportation: Broadbeach South Light Rail Station is 5 minutes away.

At a glance

DONE

Property size

    • 9 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Transfers

    • Airport shuttle*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Hot tub

Internet

  • Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Cribs (infant beds): AUD 45.0 per stay

Kitchen

  • Refrigerator
  • Stovetop
  • Microwave
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 30.0 per night

Bathrooms

  • Bathtub or shower
  • Towels provided
  • Hair dryer

Living spaces

  • Dining room
  • Sitting area

Outdoor areas

  • Furnished balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Washing machine
  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near the sea
  • Near the airport
  • Near a metro station
  • Near a train station
  • In the shopping district

Things to do

  • Whale watching nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Fishing nearby
  • Theme parks nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 9 rooms
  • 4 floors
  • 1 building
  • Built in 1997
  • Individually furnished

Fees & policies

Refundable deposits

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in

Optional extras

  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 45.0 per stay
  • Rollaway beds are available for AUD 30.0 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express

This property is professionally cleaned.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Also known as

Portobello Broadbeach

Portobello Resort Apartments

Portobello Resort Apartments Broadbeach

Portobello Resort Apartments Broadbeach, Gold Coast

Portobello Apartments Broadbeach

Portobello Resort Apartments Mermaid Beach

Portobello Apartments Mermaid Beach

Apartment Portobello Resort Apartments Mermaid Beach

Mermaid Beach Portobello Resort Apartments Apartment

Apartment Portobello Resort Apartments

Portobello Apartments

Portobello Apartments Mermaid

Portobello Apartments Mermaid

Portobello Resort Apartments Apartment

Portobello Resort Apartments Mermaid Beach

Portobello Resort Apartments Apartment Mermaid Beach

Frequently asked questions

Is there a pool at Portobello Resort Apartments?

Yes, there's an outdoor pool.

Are pets allowed at Portobello Resort Apartments?

Sorry, pets aren't allowed.

Is parking offered on site at Portobello Resort Apartments?

Yes, there's free self parking.

Is airport shuttle service offered by Portobello Resort Apartments?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Portobello Resort Apartments?

Check-in start time: 2 PM; Check-in end time: anytime. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Portobello Resort Apartments and nearby?

Have fun with nearby activities like fishing, hiking, and snorkeling. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Portobello Resort Apartments also has a picnic area and a garden.

Does Portobello Resort Apartments have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a coffee maker, a toaster, and cookware.

Does Portobello Resort Apartments have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Portobello Resort Apartments like?

Portobello Resort Apartments is a short 5-minute walk from Broadbeach South Light Rail Station and 4 minutes' walk from Pacific Fair Shopping Centre.

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Reviews

Portobello Resort Apartments Reviews

8.6

Excellent

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • The pool and spa were clean and lovely, providing a great experience for guests. (3 reviews)
  • The spa was lovely and warm, providing a great experience after sports. (3 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

All staff are kind and friendly.
Mariko, 8-night trip
Verified

8/10 Very good

Management was very accommodating and helpful. The pool and spa was lovely after sports. Location is great between beach and shopping and restaurants. Currently roadworks during the night are very noisy and disturbing.
Anke, 10-night trip
Verified

10/10 Exceptional

Room was very clean and the staff were very helpful, welcoming and accommodating.
Adam, 3-night trip
Verified

10/10 Exceptional

I had an absolutely lovely stay, property was lovely and clean. Pool and spa were awesome and such a convenient location. ⭐️⭐️⭐️⭐️⭐️
andrina, 5-night trip
Verified

10/10 Exceptional

We had a relaxed and confortable stay at Portobello. The Property Managers were excellent and eager to help with any request. The unit itself was clean and easy to access. It is extremely close to Transport options and Pacific Fair shopping centre.
Giacinto, 6-night trip
Verified

8/10 Very good

Very roomy and comfortable, we would stay there again .
Joyce and Bill, 5-night trip
Verified

8/10 Very good

The property was very clean, safe and a great location. Good value for money
Catherine, 4-night trip
Verified

10/10 Exceptional

was as per listing, great location.
Thomas, 6-night trip
Verified

10/10 Exceptional

Property central to all our needs.
Christine and Phil, 3-night trip
Verified

10/10 Exceptional

Lovely property managers, friendly and helpful. Apartment was perfect for what we needed. Pool was amazing, beds comfortable, room clean and easy parking. Loved our stay, if we come back again to the gold coast we will stay here again. Thanks very much
Verified

10/10 Exceptional

We spent two weeks in a lovely two bedroom apartment. Managers Marty and Dorelle, were outstanding hosts, extremely helpful and accommodating. The apartment was clean with everything we required. Pool was warm and well maintained. Close to the beach, Pacific Fair and dozens of restaurants. We will be returning next time we are on the Gold Coast. Highly recommend accomodation!
Paul, 14-night trip
Verified

8/10 Very good

The apartment was great clean and renovated. The pool was clean and the spa warm 😎. There are two construction site close to the property so don't expect a sleep in.
Martin, 3-night trip
Verified

10/10 Exceptional

Marty was very nice and helpful will stay again in the future thanks for everything. Regards Olivia
David Lee, 6-night trip
Verified

6/10 Good

Dishwasher, tv in bedroom not working. A bit of maintenance would help
Cheryl, 8-night trip
Verified

6/10 Good

nice place, but no internet

I was on a business trip. The internet was not working, despite there was a modem, but no internet signal when I connected to the wifi. Please fix this issue
mohamed, 3-night trip
Verified

6/10 Good

No internet in the property despite the modern is working.
mohamed, 3-night trip
Verified

10/10 Exceptional

All ok
william, 5-night trip
Verified

4/10 Fair

I pulled out the sofa bed in the living room because that was the only room with AC and there were stains All over the bed. I was so grossed out I just slept in the bedroom and dealt with the heat. I dropped something on the floor in the bedroom and it rolled under the bed, I looked under the bed for it and there was another guests dirty clothes under there. Definitely not a clean room. The area of the hotel was great but I don’t think I’d stay here again. I didn’t feel like the room was clean.
Morgan, 3-night trip
Verified

8/10 Very good

Hair dryer needed an Australian adaptor, not found in the apartment. Otherwise, accommodation was fine.
Ricardo, 2-night trip
Verified

8/10 Very good

Portobello was so conveniently close to Pacific Fair, with supermarkets, restaurants and even a gym for me to use while visiting. It was also really a nice 15 min walk to the convention centre, where I can stop by a number of cafes to get my caffeine fix beforehand! The room itself is a little worn down, and could do with a revamp but otherwise it was comfortable.
Suffien, 7-night trip
Verified

8/10 Very good

Great location very comfortable apartment. 5 min to Beach, 5 min to PAC Fair easy walk to Broadbeach shops. Really enjoyed our stay
Stephen, 3-night trip
Verified

8/10 Very good

Managers were very helpful, great location, unit was small but had everything we needed. The unit was surprisingly quiet given its proximity to the Pacific Highway
Sharon, 3-night trip
Verified

10/10 Exceptional

We had just a short stay but really enjoyed it, the location was very good and we would definitely stay there again.
2-night trip
Verified

10/10 Exceptional

Amazing! Staff were helpful and friendly, room was well decorated and clean, swimming pool and jacuzzi was also clean and great to relax in. Whole place was quiet and we really enjoyed our stay! 😁
1-night trip
Verified

8/10 Very good

Thank you for our stay. The location is good, close to the beach and Pacific Fair, easy to get to and easy to park in. The property was very clean but there was a few minor maintenance issues with the property, the door to the upstairs shower would not close and the toilet upstairs needed jiggling to get the cistern to refill. Other than that it was a very pleasant stay, the communication and greeting from the staff was excellent and the pool nice.
2-night trip