*I am not being compensated in any way for this review.
My family and I stayed for one week at Novotel City Centre in Delhi and I can honestly say that we had zero complaints. The food was very good. The room was very clean and comfortable. And the staff was all super friendly. They were the highlight of the stay. Every single individual had a genuine smile on their face and were happy to help us out and make my young child feel at home.
That being said there was one stand out representative who was not only friendly but went above and beyond to make our stay fantastic. Idrish works at the front desk/reception and I have no doubt that he will one day be Guest Services Manager or even General Manager. Idrish was a pleasure to converse with and he always made my child happy. He bent over backwards to ensure that our room was in pristine condition and that the rest of the staff were treating us like literal royalty. He should be commended for his efforts. My entire family's stay in Delhi was better off because of him and Idrish will be missed when we leave. He is someone I consider a great person and I wish the best for him and everyone else at the Novotel. They all did a stellar job!
Jennifer
Jennifer,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 12 月 17 日
Todos foram muito gentis e prestativos, quarto muito confortavel e café da manhã e jantar maravilhosos, me surpreendi positivamente com as opções
RAFAEL
RAFAEL,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 21 日
Great breakfast buffet and very nice rooftop pool!
Noam
Noam,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 10 日
Vivek
Vivek,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 2 日
Nice new hotel. Good service, comfortable and clean rooms. Enjoyed dinner in the restaurant and the pool was refreshing.
Ann
Ann,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 17 日
Needs to do better at basics.
Basic breakfast with poor quality bakery items, dirty and dusty furniture and staff that harass me for payment in a really unpleasant way.
Richard
Richard,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 13 日
Darshan
Darshan,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 13 日
Simmerjit
Simmerjit,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 20 日
A Clean and Welcoming Hotel in a Quiet Area
I had a pleasant stay here. The hotel is very clean and well maintained, with exceptionally friendly and helpful staff who go out of their way to make you feel welcome. Their service really stands out.
The only limitation is the location. There’s not much to do or see within walking distance, so you’ll need transport if you want to explore the city or find nearby attractions.
MARGARITA
MARGARITA,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
The service at this hotel is on another level. Every single member of staff from housekeeping to the restaurant team went out of their way to make sure your needs are attended to. Special thank you to reception who allowed me to check in a few hours early and to Ajay and Alina in the restaurant who made ever breakfast and dinner amazing. The food here was superb too, the pool was amazing, I would recommend this place and suggest you do halfboard as the area around is close to the tourist area but Delhi traffic is horrendous and I wouldn't venture out alone in the evenings. The outside is similar to all other hotels in Delhi. Also, the smell in the hallway was absolutely devine!
Aneesa
Aneesa,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Excellent
Excellent en tout point à part la clim un peu bruyante ;) personnel au top ! Piscine exceptionnelle !
Arnaud
Arnaud,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 17 日
Overall it was a great experience stating in Novotel New Delhi City Center. Staff were friendly and helpful. Addressed to any issues or concerns very quickly. The life guard at the pool was friendly and view from the roof top infinity pool was mind blowing during sunset. Got the best pictures by the pool. I would suggest to add more varieties of food in buffet for guests who stay more than 3 to 4 days.
Rakshitha
Rakshitha,3 晚家庭旅行
Expedia真实 住客点评
10/10 绝佳
2025 年 9 月 17 日
Beautiful new property. Very clean. Staff was amazing. It’s centrally located. Buffet breakfast was great. Room service was good as well.
Andres
Andres,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 15 日
Christian
Christian,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 30 日
All good, except sleep disturbed by noisy guests.
This was my second visit to the Novotel, and I would definitely stay again. The staff, interior, location and food are all great. However, this time I was disturbed just after midnight by a group of men having rowdy arguments and shouting in a room on my floor. One man came out into the corridor and had a loud discussion on his phone. I called the Concierge, who dealt with the situation quickly and sent the security team up to my floor to deal with it. I didn't have a great sleep that night, which was annoying.
Fiona
Fiona,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 8 月 27 日
So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again
Anita
Anita,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 27 日
So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again
Anita
Anita,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 27 日
So overpriced for such poor service, found lizard in our room, food was not good, and tea was terrible, will not stay here again
Vinay
Vinay,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 20 日
Enjoyed our overnight stay. Will be back after visiting Agra.
Stephen
Stephen,1 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 20 日
The accomodation, services and staff were all excellent. The immediate area around the hotel is a bit ordinary and a culture shock to westerners but probably typical of Delhi/New Delhi conditions.
The food and particularly the service in the food exchange was excellent throughout our stay.
Stephen
Stephen,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 8 日
All went good
Mohammad Shafeeq
Mohammad Shafeeq,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 8 月 5 日
They didn’t clean the room on one occasion. I had to ask for toilet paper the hotel pick up that we ordered to pick us up from the airport didn’t arrive. We had to ring them and we asked for transport back to the airport and that became a another job for us to do as I didn’t have a vehicle for us at the time. we had talked about it days before and we thought we paid for it. We asked about money exchange and told us we could do it then the next day we can’t do it at the hotel.
Norma
Norma,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 3 日
The staff was really friendly and the vibe of the hotel was amazing. Loved the smell in the reception and corridor area. They really look after their guests. Will definitely stay here in future.
Tejas
Tejas,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
New and comfy hotel close to the city centre.
Very comfy room with a view.
Kind and helpful staff.
High value for money.