didn’t stay there
i was told hotel.com doesn’t release there payment and they don’t except hotel.com’s booking
lost my money for nothing
Maqsood
Maqsood,2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2026 年 1 月 21 日
When we got to the hotel the manager refused to let us stay, saying that he does not get enough money from the operators, and therefore I needed to cancel my booking and pay him even more privately.
Which was rather stressful after a day of travelling, but out of principal we left.
Expedia spoke to the manager and confirmed this, and thankfully they were very understanding and helped us with the refund.