When you stay at Dorsett Canary Wharf London, you'll be within a 10-minute drive of Tower of London and ExCeL Exhibition Centre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Tower Bridge and Thames River are within a short drive. Public transportation is just a short walk: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.
Crossrail Place Roof Garden - 10 min walk - 0.9 km
Ice Rink Canary Wharf - 10 min walk - 0.9 km
Museum of London Docklands - 11 min walk - 0.9 km
Getting around
London City Airport (LCY) - 21 min drive
Stansted Airport (STN) - 51 min drive
London (SEN-Southend) - 69 min drive
Gatwick Airport (LGW) - 80 min drive
Heathrow Airport (LHR) - 83 min drive
Luton Airport (LTN) - 84 min drive
Shadwell Station - 6 min drive
Wapping Station - 6 min drive
Limehouse Station - 26 min walk
Heron Quays DLR Station - 6 min walk
South Quay DLR Station - 6 min walk
Canary Wharf Underground Station - 7 min walk
Restaurants
Starbucks - 6 min walk
No. 35 Mackenzie Walk - 8 min walk
Obicà - 4 min walk
itsu - 5 min walk
Bōkan 37 - 1 min walk
About this property
Dorsett Canary Wharf London
When you stay at Dorsett Canary Wharf London, you'll be within a 10-minute drive of Tower of London and ExCeL Exhibition Centre. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Tower Bridge and Thames River are within a short drive. Public transportation is just a short walk: Heron Quays DLR Station is 6 minutes and South Quay DLR Station is 6 minutes.
At a glance
DONE
Hotel size
236 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cribs (infant beds)
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Pets
Pets allowed (dogs only)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Water dispenser
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
Double-glazed windows
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible path to elevator
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Soap and shampoo
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
More
Daily housekeeping
In-room safe
Energy-saving switches
Fees & policies
Refundable deposits
Breakage deposit: GBP 50 per day
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 25 per person
Pets
Service animals exempt from fees
Pet deposit: GBP 70 per night
Pets are allowed for an extra charge of GBP 70 per accommodation, per stay
Policies
Some water is reused through a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Dorsett Canary Wharf London Hotel
Dorsett Canary Wharf London London
Dorsett Canary Wharf London Hotel London
Frequently asked questions
Are pets allowed at Dorsett Canary Wharf London?
Yes, dogs are welcome. There's a charge of GBP 70 per accommodation, per stay, and there's also a deposit of GBP 70 per night. Service animals are exempt from fees.
Is parking offered on site at Dorsett Canary Wharf London?
Sorry, there's no onsite parking at Dorsett Canary Wharf London.
What are the check-in and check-out times at Dorsett Canary Wharf London?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM.
Are there restaurants at or near Dorsett Canary Wharf London?
Yes, there's an onsite restaurant.
What's the area around Dorsett Canary Wharf London like?
Dorsett Canary Wharf London is a short 6-minute walk from Heron Quays DLR Station and 5 minutes' walk from Thames River.
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Reviews
Dorsett Canary Wharf London Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.6
Cleanliness
8.4
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
May 22, 2026
Great hotel, staff were great and the hotel restaurant was really good. Will stay here again
Nicholas
Nicholas, 2-night trip
Verified
8/10 Very good
May 21, 2026
Nice hotel, good attentive staff, and the rooftop lounge is a great spot. Typical London prices, and not far from Canary Wharf transport links, eateries and shops. Wouldn’t hesitate going there again
Kenneth
Kenneth, 2-night trip
Verified
8/10 Very good
May 19, 2026
All lovely and clean, very new, good stay, just could do with a bit more pressure on the shower, would stay again though
Benjamin
Benjamin, 1-night trip
Verified
10/10 Exceptional
Dec 30, 2025
Clean room and helpful staff. Lovely stay.
John
John, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
Great staff great stay
Thank you!
Nathan
Nathan, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2025
Clean room and helpful staff
paul
paul, 1-night trip
Verified
10/10 Exceptional
Nov 7, 2025
Very clean room and super friendly and helpful staff. Great continental breakfast too.
Paige
Paige, 1-night trip
Verified
10/10 Exceptional
Dec 7, 2025
The room was very clean & modern staff very helpful & friendly
simon
simon, 1-night trip
Verified
8/10 Very good
Jan 9, 2026
The Hotel was at great location a nice. But the bed was had a hard mattress
Tamala
Tamala, 9-night trip
Verified
8/10 Very good
Dec 7, 2025
Lovely new hotel. Staff were very attentive
Andy
Andy, 1-night trip
Verified
10/10 Exceptional
Nov 2, 2025
We had an excellent service and would definitely be staying again. We were given complimentary breakfast, which made our stay perfect!
Shope
Shope, 1-night trip
Verified
10/10 Exceptional
Jan 25, 2026
Friendly staff, who care about your enjoyment. Lovely clean and quiet room, with Elemis products. The water facilities on the ground floor were a nice touch. Best of all...the smell! A gorgeous aroma as you enter the hotel, and through reception.
Karen
Karen, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2025
A great hotel - rooms are clean, modern, and new. Staff great, and a really good rooftop bar with views over Canary Wharf. Easy to get to from Canary Wharf tube, Crossrail, and Boat.
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Staff were very attentive and helpful!
Amelia
Amelia, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Excellent customer service - Lovely stay - spacious room - staffs are very courteous and friendly - I will definitely visit again.
Adebayo
Adebayo, 1-night trip
Verified
10/10 Exceptional
Nov 26, 2025
Clean new modern bedroom and bathroom. Good location. Friendly staff.
Lee
Lee, 1-night trip
Verified
10/10 Exceptional
Oct 31, 2025
Clean and quiet, good sized room and we enjoyed our stay. The complimentary breakfast was good with a reasonable selection. Staff were friendly and went out their way to ensure everything was right and we had an enjoyable breakfast
John
John, 1-night trip
Verified
10/10 Exceptional
Oct 5, 2025
Brand new, lovely hotel, welcoming staff, walking distance to tube
Paul
Paul, 1-night trip
Verified
10/10 Exceptional
May 23, 2026
We paid for the cheapest rate room
Through hotels.com as we were on a budget and it was twin beds. but it was our anniversary weekend and when we got there they had upgraded us to a corner king room and put rose petals on the bed for us it was amazing! Also our room key stopped working and there was a problem with the door in our room. We couldn’t get in, so they had to repair it. Made us late for our dinner reservations but the hotel went above and beyond to make it up to us by giving us free breakfast on our 2 night stay and also took us up to the bar and gave us complimentary cocktails and drinks. We had 2 cocktails each and a “Jam doughnut shot”from the bartender. He couldn’t do enough for us and would have given us more drinks if I had wanted (I’m a lightweight). So to sum it up we encountered a problem but the hotel did absolutely everything to make our stay better and rectify this issue. Customer service in this hotel is second to none. We loved every minute of our stay. View from the room was also unbelievable. Only downside was parking as there’s no spaces around the hotel to stay overnight. So be prepared for a 10-15 min walk to the car park. No disabled parking close by at all. But I wouldn’t mark it down for that as if you’re prepared for it maybe you could find something on just park or get the train .
Sarah
Sarah, 2-night trip
Verified
6/10 Good
Mar 23, 2026
The hotel was well appointed clean and well decorated.
The main issue we had with the lack of room service. My wife and I woke in the morning after our wedding to find no water provided and no room service available. My only recourse at this point was to walk to a local shop that was thankfully open.
The staff advised us that there was no room service however the listing on hotels.com states that it is available with in certain hours. Those hours are not specified and the staff are not aware.
Additionally the walls are somewhat thin, the sound of pipes was intermittently present throughout the night.
Lewis
Lewis, 1-night trip
Verified
8/10 Very good
Dec 7, 2025
Room was just amazing — along with the views! 😍 Staff were so friendly. Did have a slight problem with the bathroom door not closing, then NOT OPENING! I got trapped twice (luckily I wasn’t on my own) I did let the staff know. Overall a lovely hotel and location.
Xaz
Xaz, 2-night trip
Verified
10/10 Exceptional
Oct 9, 2025
Amazing hotel with amazing views!
Stayed for our anniversary only a week into opening - stunning hotel with lovely views from our room! The little goodies were a lovely touch and everyone on site was friendly and the service was amazing. Will definitely be coming back once everything has been finished building! Thank you!
Amandeep
Amandeep, 1-night trip
Verified
6/10 Good
Jan 18, 2026
I stayed here for 12 nights. The rooms—especially the bathrooms—were very good, and the room received good natural sunlight, which was a plus. The heating and cooling system appeared to be new, but it responded very slowly when adjusting the temperature, so it may need some technical optimisation. The toilet flush was not very efficient.
At the moment, the hotel does not offer cooked breakfast or a gym, and it appears the property is not yet fully operational as advertised on the website.
Staff experience was mixed. Around 50% of the staff seem undertrained, and overall there was a lack of warmth—some staff did not smile or appear welcoming, giving an impression similar to a government office environment.
That said, several staff members stood out positively — Kasif, Greta, and Stefeny in particular were well trained, attentive, and genuinely knew how to take care of guest requests.
With better staff training and completion of facilities, the hotel has good potential.
Arup
Arup, 12-night trip
Verified
10/10 Exceptional
Feb 6, 2026
I've given 5 stars because the whole place is brand new and exceptional staff. However there are a few teething problems. First one is there's no plug for the sink. We asked at reception only to be told 'we don't supply plugs'. So my husband wet shaved in running water and he felt this was a waste of water. I suppose in this age it's not really environmentally friendly. We did think it was odd no plugs though!!
There are hooks in the bathroom, but nowhere near where you open the shower door, so you end up piling your towel on the floor so you don't traipse to the other side of the bathroom to grab it.
The tap spout was too long jutting out into the sink, so if you bent down to splash your face with water you had to be very careful not to hit the tap!
Aesthetically it looked lovely though!
No toilet brush... just a very simple thing and would have been handy.
No coat hooks in the room, so coats were hung on wardrobe area but were crammed in amongst other clothes.
The overall 3 night stay was very nice. It's all so new, lovely! It would be nice if they sorted out a few things though. We called down a few times for more coffee and milk and it was sent up to us in a flash. We stayed in room 303.
It's very close to the DLR and there's a lovely small Turkish restaurant nearby which was very tasty!
Suzanne
Suzanne, 3-night trip
Verified
10/10 Exceptional
May 25, 2026
Everything was wonderful from check in to end. The staff were helpful the room was clean and very welcoming. We loved the fragrance in the hotel.