Check in really slow. Terrible night sleep. Out side the windows it was like two jet motors. So noisy. They were vents for the parking garage. Call front desk told them the noise was unbearable and I wanted different room. She said they were full. I told her I wanted my money back. Said the could not as it was hotels.com. Called several hotels. All full. I was in a suite so I pulled the mattress off and pulled over to living room area. Closed the two doors to bedroom. Noise was better. So uncomfortable can’t sleep. I am typing this a 2:30 am as I can’t sleep. If I don’t get my money back. I am going to take the hotel to small claims court. My wait to get checked on was because another guest was arguing a bill. He was pissed. Can’t recommend this place. All total the bill was 500.00
James
1 晚商务旅行
10/10
Bryan
1 晚行程
10/10
真实旅客
1 晚家庭旅行
6/10
The place was clean, a plus while travelling. Our issue was that we found a bug that had been killed and mashed into the sheet. The little gem was hidden under a pillow. I know things happen but when you pay for clean you expect it. Imagine sleeping in bed, then moving the pillow and find yourself eye to eye with Mr. Dead Bug.