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Hotel Keyaki no Ki

3.0 star property
Ski hotel with free ski shuttle, near Hakuba Happo-One Ski Area

Choose dates to view prices

Nestled near the Hakuba Valley Ski Area, Hotel Keyaki no Ki offers an inviting retreat with a bar, arcade/game room, and two on-site restaurants. Relax after a day on the slopes with free in-room WiFi and unwind at one of the hotel’s two restaurants.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry facilities

Main amenities (12)

  • 2 restaurants and bar/lounge
  • Breakfast available
  • Free area shuttle
  • Free ski shuttle
  • Ski storage
  • Ski passes
  • Air conditioning
  • Arcade/game room
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Concierge services

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Living room
  • Television
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | Free WiFi, bed sheets

Standard Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds

View all photos for Family Room up to 4 guests (Non-Smoking)

Family Room up to 4 guests (Non-Smoking) | Free WiFi, bed sheets

Family Room up to 4 guests (Non-Smoking)

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds

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About the neighborhood

Map
4721 Hokujo Hakuba-mura, Kitaazumi-gun, Hakuba, Nagano-ken, 399-9301

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min drive - 0.2 km
  • Happo Information Center - 1 min drive - 1.1 km
  • Hakuba Happo-One Ski Area - 2 min drive - 0.7 km
  • Hakuba Mini Train Park - 2 min drive - 0.7 km
  • Happo One Sakka Ski Lift - 4 min drive - 1.7 km

Getting around

  • Shinshu - Matsumoto Airport (MMJ) - 104 min drive
  • Hakuba Station - 7 min drive
  • Chikuni Station - 16 min drive
  • Nakatsuchi Station - 23 min drive
  • Free area shuttle
  • Free ski shuttle

Restaurants

  • ‪Blizzard (Pizza) - ‬20 min walk
  • ‪スノープラザ咲花 - ‬2 min drive
  • ‪レストラン沙羅 - ‬12 min walk
  • ‪RAMEN BAR Marutama 55 - ‬15 min walk
  • ‪Hand Made House 4260 - ‬2 min drive

About this property

Hotel Keyaki no Ki

  • Hotel Keyaki no Ki features a free ski shuttle and puts you within a 15-minute walk of Hakuba Happo-One Ski Area. Guests who don't want to hit the slopes can relax with a drink at the bar/lounge, and the 2 restaurants are nice spots to grab a bite to eat. Also, Hakuba Goryu Ski Resort and Tsugaike Ski Resort are within a short drive. Ski passes and storage are also available.

At a glance

DONE

Hotel size

    • 80 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The front desk is open daily from 3:00 PM - 10:00 AM
    • Front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Free area shuttle
    • Free ski shuttle
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–9 AM
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Free local shuttle

What to do

  • Pool table
  • Table tennis
  • Hiking/biking trails nearby
  • Fishing nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Ski storage

Facilities

  • Safe-deposit box at front desk
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator

Ski

  • Free ski shuttle
  • Ski passes
  • Ski storage
  • Downhill skiing nearby
  • Ski lessons nearby
  • Ski rental shops

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Electric kettle
  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 1000.00 per person

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Guests can rest easy knowing there's a fire extinguisher on site.

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Eaglemont Hakuba

Eaglemont Hotel

Eaglemont Hotel Hakuba

Hotel Keyaki no Ki Hakuba

Keyaki no Ki Hakuba

Keyaki no Ki

Hotel Keyaki no Ki Hotel

Hotel Keyaki no Ki Hakuba

Hotel Keyaki no Ki Hotel Hakuba

Frequently asked questions

Are pets allowed at Hotel Keyaki no Ki?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Keyaki no Ki?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Keyaki no Ki?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM.

What is there to do at Hotel Keyaki no Ki and nearby?

During the winter, enjoy nearby recreation like downhill skiing and return when the snow melts for fishing and hiking. Hotel Keyaki no Ki also has an arcade.

Are there restaurants at or near Hotel Keyaki no Ki?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Keyaki no Ki like?

Hotel Keyaki no Ki is a short 15-minute walk from Hakuba Happo-One Ski Area and 20 minutes' walk from Chubu-Sangaku National Park.

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Reviews

Hotel Keyaki no Ki Reviews

7.2

Good

7.2

Cleanliness

5.8

Location

8.2

Staff & service

6.0

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Very great place for people on a budget. Had a great shuttle service and not too far from the hill. The bar area downstairs had lots to do and was very fun.
Sam, 7-night trip
Verified

8/10 Very good

Closer to a hostel or pension than a hotel but very nice and helpful staff, good transport options to the slopes, 10min walk to main town. Nabeya restaurant was authentic sukiyaki!
Scott, 5-night trip
Verified

10/10 Exceptional

Superb

Superb location and price
Marrina, 2-night trip
Verified

10/10 Exceptional

This place is perfect. The property is great. Location is unreal. We walked to ski, to dine and to Lawson. The shuttles are super convenient and chill. The breakfast is great. Drying room is tip top. And the Onsen!!!! Wow. I plan on coming back anytime I’m in Hakuba. Thank you Keyaki No Ki.
Drew, 6-night trip
Verified

6/10 Good

The hotel is about 80 style old but rooms are big.Rooms are not made up daily. The staff is excellent very helpful , shuttles to the major ski hills. They shuttled us to our bus on our last day. If you are fine with a clean 3 star this could be your hotel.
Ed, 7-night trip
Verified

10/10 Exceptional

I chose this place last second in prime ski season and was blown away with what I got for the price. I would definitely come back again if I were to visit Hakuba valley in the future.
Taze, 3-night trip
Verified

10/10 Exceptional

Hotel Keyaki no Ki offers a wonderful stay, supported by friendly and attentive staff who genuinely go out of their way to ensure a pleasant experience. The hotel features an excellent buffet breakfast that caters to a wide range of tastes, as well as a relaxing public onsen that’s perfect for unwinding after a day out. In the basement, guests can enjoy a lively bar and games room equipped with a pool table and table tennis, adding an extra element of fun to the stay. While the hotel is a short walk from the main areas, convenient shuttle buses are available, making getting around easy. Overall, it’s a great value for the cost, and I would happily stay here again.
Cody, 14-night trip
Verified

6/10 Good

If your a skier this place is too far out of town unless you have your own transporttransport
Stephen, 8-night trip
Verified

10/10 Exceptional

les employés sont toujours souriants et avenants la chambre est grande propre l’hôtel n’est pas loin des restaurants navettes disponibles pour aller skier déjeuner copieux ne manquez pas cet hôtel
Jean, 4-night trip
Verified

8/10 Very good

包早餐同地點ok
Pinky, 3-night trip
Verified

6/10 Good

大浴場が寒い。お風呂の水温が低かった。
Yayoi, 1-night trip
Verified

6/10 Good

コスパ最高！

建物が老朽化して、夜は周辺の灯りが乏しく、肝試し風。コロナ禍のため大浴場の利用が不可でしたが、その代わりに近隣温泉施設の利用チケットを配布していたのは良かった。 朝食と夕食ビュッフェは品数も豊富で大満足。寝るだけなら満足できます。一人5千円でした。
Tetsuya, 1-night trip
Verified

8/10 Very good

โรงเรียนอยู่ขอบชายเมือง ต้องเดินประมาณเกือบ 1 กม. ถึงจะถึงย่านที่มีร้านสะดวกซื้อ และร้านอาหาร แต่ก็มี shuttle bus ฟรี ไปส่งตามเวลา บางครั้งถ้าสตาฟว่างก็ไปส่งให้ฟรีด้วย โดยรวม ก็คุ้มค่ากับราคา เพราะราคาจะถูกกว่าที่อื่นๆ สำหรับการเล่นสกี ก็ทีรถขเวียนของสกีรีสอร์ท มารับตามเวลาที่กำหนเ
6-night trip
Verified

6/10 Good

Not a regular hotel.

It was an usual place more like a hostel than a hotel. Rooms were not made up daily, you had to sort and dispose your own rubbish and no new towels were provided. In the room you got cups and a kettle and a fridge and nothing else. You had to get to the convenience store and buy all your own or buy drinks from the vending machine including hot canned coffee. There were no restaurant facilities at the hotel as advertised when we arrived and the restaurant only opened with one menu item the day before we left. Bedding was old and questionable. The breakfast was buffet but the exact same food everyday. Location was nowhere need restaurants and shop but a 15 to 20 min walk away which we did often until the hotel got their shuttle service up and running. However on the good side, the staff were young friendly and helpful given the limited facilities available for them to work with.
Kathryn, 6-night trip
Verified

4/10 Fair

Misrepresented & Overpriced

We (my family & another family) made the decision to book about a week out from our trip to Nagano so our options were very limited; should have known better. It's an overpriced hotel for what we got. Neither of the restaurants were open, the spa wasn't open, and the bar was closed. The rooms had cheap mattresses with old covers, towels were almost see-though and small, the "TV" was a glorified computer monitor that we could never figure out, and the kerosene heater in our room didn't work. We woke up freezing in the morning. Paying $250+ per room is unacceptable. I will say that the next morning the owner was very cheerful & helpful; however, that courtesy could not come close to compensating us for paying too much and having a bad experience.
Verified

2/10 Poor

部屋の割に値段は高い

部屋はボロいしアメニティーも付いてないしテレビは小さいしエアコンも無い。居心地が悪かったので早く帰りたくてしょうがなかった。
Verified

4/10 Fair

Don't waste your money

The hotel was overpriced; hotel fees were almost as much as the room. The accommodations were not as listed on the website. There was only 1 person working the entire time we were there. The hotel was in disarray due to construction/renovation/neglect. Our family and our friends felt deceived by what we got. Perhaps the booking agency needs to update hotel info more often. I've never been disappointed w/ my online bookings until this trip. We'd like to see the booking agent make amends for this disaster.
Verified

4/10 Fair

Worst Hotel Ever...

What was on Hotels.com was not actually what we got. The picture of the hotel was nothing compared to what it actually looked like and we spend over an hour looking for it. There was A LOT of, I believe, renovation going on. The hotel info on your site said there were 2 restaurants (they were both closed) and free we-fi in rooms (there was not). The hotel was cold, even in the lobby & hallways. There were kerosene heaters in the rooms but ours didn't work and we woke up to 11°C (52°F). We appeared to be the only ones staying in the hotel but were put on the 4th floor. The price of $170 USD was a bit steep but the additional hotel charges of $102 USD totaling $272 USD for this room was astronomical and so overpriced for what we got. I've booked w/ Hotels.com on many occasions and have always been happy w/ the accommodations. This was my absolute worst hotel experience I've ever had!! Honestly, I think Hotels.com should give me (and our friends who came with us) a free night's lodging. It was so bad we all laughed & joked about it reminding us of the hotel in The Shining; kid you not. I'm a bit hesitant to book again through Hotels.com, especially if they don't make this right.
Verified

8/10 Very good

Wow! to their customer service

This hotel was great! The service the two men running it provided was incomparable!! Their hotel shuttle was incredibly convenient, their location was quiet and removed from the noisy parts of Hakuba village and it was a nice place to relax at night. The only down side was the beds were a tad worn out, which we didn't notice after a full day of skiing anyhow. These guys make every effort to ensure you have a wonderful stay with them, and they succeed.
Verified

8/10 Very good

Eaglemont

Friendly and helpful staff. Will go out of their way to help you get around. Hotel condition was a bit less than expected. Close to Happo, and nearby slopes. Free shuttle bus to the gondola. Check in was unorganised, our stay included breakfast but the staff didn't seem to know and thus didn't give instructions. Also, no one calls it Eaglemont. If you get in a taxi, refer to it as Keyoki Noki.
Verified

2/10 Poor

High volume, low comfort, bad value

We made the decision to ski at New Year at the last minute, so our options were very limited. We should have known better. It's an overpriced youth hostel. There is a place for low-cost accomodation in a ski location, and I would have no problem staying here if it were presented in that way. Paying $300+ for it is unacceptable, though. It's a high-volume, low-value place to sleep. The owner has made a token effort to provide entertainment, but a cold, dark room with a pool table, hard chairs and tables, and an unattended bar is not an appealing place to spend time. The rooms have cheap mattresses on bare frames, with old covers. Towels are almost see-though, and small. The "TV" is a glorified computer monitor that we could never figure out. The whole thing screamed "cheap" (i.e., just do the bare minimum to be able to say it was provided). The owner (Kenzo) was always ready to drive us into town and was very cheerful, but that courtesy could not come close to overcoming the feeling of having paid way too much for a bad experience. I'd be cheerful, too, if I could get away with 200+rooms being rented and spending almost nothing to make the guests comfortable.
Verified

6/10 Good

personilised service at eaglemont hotel

We were at the hotel at the earliest part of the snow season which to our astonishment ment we were the only guests staying. The service was amazing!! The owner took us too, and from the snow slopes and drove us around town. He also took us to a onsen with his wife then to a traditional japanese restaurant where they ordered the food which they usually ate, giving us the japanese experience. There service over shadowed the lack of heating, but I believe that it was due to the lack of guests staying at that stage of the season. Overall Eaglemont was a good hotel and breakfast was always delicious. It was very close to the main gondola for the happo one resort and the owner gave exceptional service which made the lack of heating acceptable.
Verified

8/10 Very good

하쿠바47리조트와 가까운 공기좋은 호텔

서비스는 매우 훌륭하고, 공기 좋습니다, 다만 밤에 가시면 입구 찾기가 좀 어렵네요..
Verified

10/10 Exceptional

Michael, 3-night trip
Verified

10/10 Exceptional

james, 6-night trip