Excellent value for money. Staff were very customer focused and efficient.
真实旅客
5 晚行程
10/10
Puja
2 晚行程
10/10
Jaehyun
2 晚行程
10/10
Christopher
3 晚商务旅行
10/10
Always an amazing hotel to stay in. The place is just awesome inside and the staff are all wonderful. The food and service is always of a very high standard.
Martin
14 晚商务旅行
8/10
RAFAEL
10 晚行程
10/10
Thulasya
3 晚行程
10/10
The property is near the US Consulate in Chennai and other nearby attractions. The hotel was spotless and the breakfast buffet was excellent.
Karan
2 晚行程
10/10
MOTORS KOREA
2 晚行程
10/10
MOTORS KOREA
1 晚商务旅行
10/10
No Swimming pool
Ashok
1 晚行程
10/10
During our stay we enjoyed the services provided by the hotel. All the staff were very humble,welcoming and polite. We also went to the spa and we enjoyed the services over there. Rini and Levis from spa gave us an excellent treatment of massage therapy. We would highly recommend this hotel and spa for our family and friends. Thank you.
Pramod
2 晚家庭旅行
10/10
Aaron
5 晚行程
10/10
Mahesh
3 晚行程
4/10
I booked this hotel solely because of the photos of the relaxing pool area and so much needed r&r at the end of two weeks in India. I was never made aware at time of booking - false advertising on Hotels.com as well by not stating the pool is closed and there is massive construction going on.
Upon check-in, also no mention of pool closure. Front desk clerk only addressed my husband, not me, even though my name was on the booking. She even came back saying to him, “I can’t find your booking sir” even though I handed passports with mine on top and open saying “the reservation's in my name”. She just if ignored me. I had to redirect her again; obviously she found the booking. She then offered my husband a paid upgrade without even making eye contact with me. The whole encounter was sexist and frustrating. Because I booked and paid externally, she refused to take a credit card for incidentals and said we must pay directly after any food/service and emptied our mini bar. We are now hit with multiple charges for foreign transactions vs paying one bill at the end.
We were looking for the pool our next day and went into the spa to ask. The lady was confused and informed us of the closure/construction. We were obviously disappointed as were weren’t aware. We booked massages instead. They were ok but my lady answered a phone call half way through and left (unprofessional).
Lastly, room needs maintenance. Bathtub shows layers peeling off, too poor to use.
Do not recommend