Upon arriving we stopped at the hotel to check and see if the room might be ready early.Greeted by a man, apparently we interrupted his lunch, when I asked him if it might be possible to get the room early he said it had not been cleaned yet I asked if it might be ready early, he said check in is at 3 and it will be ready at 3. So we left and came back around 530.I asked where the handicap parking spots were and the clerk pointed to the side of the building and said im not sure if we have any, but you can check over there. Getting to the room, halls were dirty, got to the room extremely tired since being on the road since 4 am, the bathroom was filthy and had TWO towels,and the toilet had not been cleaned. The carpets were dirty.You could not walk barefoot. Couch was stained. Went to make up the couch bed, had no sheets, pillows or blankets. Called the front desk and asked for them and was told I could come and get them. Already ready for bed, I had to get changed again to go and get what is usually already in a room with a sleeper sofa. When I got to the front desk the clerk said guest normally come get this stuff themselves.I have traveled alot. It is usually in the room or they will bring it to you on request. Not here. Not one staff member went above and beyond to make our stay comfortable.Also when choosing a hotel I wanted one with a pool. The pool was closed until further notice. This was never mentioned when booking. Terrible place.