We had an exceptional birthday holiday at this hotel.
From the moment we arrived at Port Vila airport, the experience was delightful.
Nelson warmly greeted us, assisted with our luggage, and offered cold mineral water and chilled towels on the bus, which was a refreshing start after our flight.
Upon arrival at the hotel, John and his friendly team welcomed us with music and singing, and the manager Raj greeted us at the lobby. The staff, including Davina, Helen, and our sunset cruise captain Joe , were all professional and super friendly.
The holiday was fantastic, with excellent activities and experiences arranged by the hotel. For snorkelling enthusiasts like us, exploring the stunning coral reefs of Moso Island, Island Picnic Experience and enjoying the sunset cruise were highlights.
On my birthday night, the hotel arranged for a local band to sing a birthday song for me while surprising me with a beautiful cake. I was genuinely touched by their thoughtfulness.
Although some signs of age are visible in the hotel's décor that could use updates; overall maintenance is still commendable.
The meals provided were delicious and well-presented; however we found some portions to be small due to our larger appetites haha. Additionally it would be great if more beverage options besides mineral water were offered in the minibar.
This vacation left a very positive impression of Vanuatu, and I look forward to returning!
