Al ser un todo incluido a este precio no esperes gran cosa, si vas con amigos la verdad…
This hotel pictures are nothing what the hotel looks like. I was very disappointed it…
此住宿声明已执行下列清洁和消毒规程：安全旅行（WTTC - 全球）。
别忘了，集 10 个印章，送 1 晚奖励*住宿
客房内提供 WiFi 上网接入服务，收费为每天 MXN 350（价格如有变动，恕不另行通知）。
已使用消毒剂清洁住宿；住宿在下一批客人入住前会使用消毒剂清洁公共接触表面；床单和毛巾会经过至少 60℃ 的高温清洁。
住宿确认已执行下列清洁和消毒规程：安全旅行（WTTC - 全球）。
pool facilities are a bit rundown. the beach was not anything great and the water was dirty. Service was exceptional, but the all inclusive food was mediocre.
住宿 4 晚, 2021年02月11日
The room was ok......at best, food was thumbs down!! We checked out 6 days early and found a new resort to finish our vacation
住宿 7 晚, 2021年02月07日
The service was excellent. And very professional team in all areas.
全家住宿 6 晚, 2021年02月03日
The staff really goes above and beyond. The food is better than some of the more expensive all inclusives in the area, with lunch and dinner having a good variety. We got a suite with an living room and an ocean view. The room was huge, and we could have been satisfied with the standard, which our friends got. We stayed during super bowl and they really made a good effort to have a super bowl party. All the staff observed safety protocol, and this is not a important to me, because we're younger and already had covid... but for the people who may be on the fence and worried about vacationing during a pandemic. They also arranged for my friend to get her antigen test and she got tested next door for $35. There are also a lot of reasonably priced stores nearby to get some goods that couldn't go in your carry on.
浪漫之旅住宿 6 晚, 2021年02月03日
i loved the beach side pool and patio area. Great place to watch the sunset.
全家住宿 1 晚, 2021年01月28日
We enjoyed our stay at the Plaza Pelicanos but it was not without hiccups. We lost our first day of exploration because they put us in a room with a broken lock. The maintenance man took hours to repair it so nothing was accomplished on Bday One. You are allowed one free meal in the restaurant. It was delicious and the service was excellent but the regular all-inclusive food was not good and we found ourselves still going out to buy food. It is an open food area so fruit flies and gnats land on the food making it unappealing to say the least. They do have pizza, fries and burgers When all else fails but you can’t get those until well after the hours in which you should be eating. 10pm and later for burgers & fries. The manager and Asst mage did go out of their way to make sure our COVID results came in time for our return flight home. That was a plus. I received excellent service from two managers, a bell hop, the concierge and the RockStars were in the restaurant (Omar, Ricardo and one more. I will write a special review for them on strip Advisors. Overall our trip was wonderful. My advice is to stay away from Timeshares. I was able to go Atv riding, horseback riding, Scuba diving and Ziplining at a discount rate through the Timeshare but the annoyance and the time I lost on my trip truly want worth it.
全家住宿 7 晚, 2021年01月22日
The Plaza Pelicanos was a great hotel, especially for the money. If you are looking for a 5 star hotel, keep looking. What made this hotel awesome was the staff and the beach! Victor and Pedro who served drinks and food to the beach were friendly and very attentive to our needs- they had a drink ready and down to for us before we even had to order. The lady who kept things in order around the pool made sure we had what we needed- even if it was a big ask. We asked if they had more lounge chairs to bring down to the beach and she coordinated it- even a small table and an umbrella was brought down for us and this was on multiple occasions. The young man who carried the furniture down was awesome and wanted to make sure he got everything in the perfect spot. I wish I could remember their names! The front desk staff were friendly and all of the waiters at the restaurant were friendly aimed to please!! Our room was in the older part of the hotel and the bathroom was really small and water pressure in the shower was hit and miss, but we didn’t book the room to spend time in it so it met our needs. I understand the rooms in the tower are more spacious and updated. The view from the sky bar is amazing! We went up there every night. The people really make this a great place to stay!
Leslie Marie, 全家住宿 6 晚, 2020年12月23日
Food was good.There was no Hot water and the wifi. you needed to pay for extra.
Zarnold, 住宿 7 晚, 2020年12月22日
I've been to this resort a few times. It's one of my favorites in PV. I like the food, tons of variety and flavor, better alcohol for drinks then most places which makes for less hangovers. Rooftop sky bar is our favorite, not something you see with many resorts With COVID they have taken many precautions to make it very safe on the resort. Something i think we all think about when leaving home. The BIGGEST reason i love this resort is the staff. They make our stay so special. David the concierge manager chatted with me before i got there and answered my questions about upgrading to a large tower suite, then was awsome once we arrived making sure everything was petfect for us. Fabriccio the bartender was THE BEST we were there for 9 days and he always went way out of his way to make our stay absolutely amazing, he'd run to the othe side of the resort to get the tequila we like if he was out at his bar. He'd help me learn some spanish during his down time. Bring us little peanut snacks from the bar. When id plan to travel outside of the city he'd tell me which areas are safe vs not quite. Of course all the wait staff were awesome but Fabriccio was just a really genuine person, looking to help anyone regardless of how much they tip. Not to mention his drinks were excellent! His English was really good he's a really personable and talented bartender. We'll for sure be looking for him next time we stay at the resort. Thank you to everyone for another amazing vacation.
浪漫之旅住宿 8 晚, 2020年12月11日
The staff was always helpful and friendly. The place is not too big, which makes it perfect to relax and enjoy. The beach isn’t the best, but the views of the bay, the sunsets, and the pool are fantastic.
Christian, 全家住宿 6 晚, 2020年12月05日