It is not 5 stars hotel, you cannot expect that much, however, the hotel has good location, there are 2 underground stations, some restaurants and grocery stores around that place. It is very convenient. If you are looking for clean, and convenient hotel to stay, I strong recommend.
TUNGCHENG
TUNGCHENG,6 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 11 月 30 日
房間清潔要另外收費的
Check out後 行李最多放1小時
Kin shing
Kin shing,4 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 10 月 27 日
Very bad!
It was terrible to stay there ,it was underground with strong smell like stale banana and you can't fresh the air of the room..
Qinrong
Qinrong,1 晚行程
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 28 日
Not a hotel
It should not be called a hotel. It's just a room of less than 10 sq m with a bed and bathroom. No chair, no cleaning service, no air-con, no restaurant, no breakfast, no WiFi .Telephone not connected, fan broken. It's absolutely not worth £182 per night (excluding tax). We hardly stayed for 2 nights despite 3 nights were paid. The worst hotel experience ever had in lifetime.
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2016 年 2 月 10 日
Hui-Ju
Hotels.com真实住客点评
4/10 尚可
2015 年 9 月 30 日
真实旅客
Hotels.com真实住客点评
4/10 尚可
2014 年 5 月 22 日
Really small bath room...
真实旅客
Hotels.com真实住客点评
4/10 尚可
2013 年 10 月 18 日
真实旅客
Hotels.com真实住客点评
6/10 好
2012 年 9 月 15 日
真实旅客
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 28 日
The outside of the hotel building seems to be ok but everything inside the hotel is too old and filthy. The mattress was very old and covered in stains; so were the carpets of the room and the entire floor, actually. The floors are too old and squeaky, and so are the doors of the rooms. It is impossible to get a sleep because of the all the noises you hear from the hallway or the other rooms. Total disaster and not worth the money you pay for your stay…
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 16 日
Great experience. Great area. Great service
Nice people. Great Area. Accomodations were lovely. Communicative staff and very helpful and accomodating. This place let us check in speedily, check on us throughout the stay and the facility was nice enough.
Cassandra
Cassandra,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
Weekend break. Would have liked to have a kettle in room. It was advertised on the website.
Jaimes
Jaimes,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 9 日
Terrible stay.
Terrible stay. The room was very dirty. It smelled like cigarette smoke and cat urine. The bed sheets had a bad odor and were wrinkled, as if they had already been used. The toilet was filthy, and the sink was clogged—it would fill up while brushing my teeth. The entire bathroom had a terrible smell. The carpet was also extremely dirty.
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 8 日
I was worried about staying here because of previous bad reviews but for the price I paid in the location. It wasn’t bad and the service was amazing. They always wanted me to be comfortable and have the best stay possible so if you’re looking for something in this location at a low rate I think this is a decent choice
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
great hotel location
Location - great, room-clean; there was no hairdryer, but we got one upon request at the reception. The was also no tea kettle in the room to boil water; there is very little space in the shower but we fit in, the water is good, maybe there could be as many shampoo packets as there are nights of sleep...there was no soap or shower gel... could use more towels.
Alma
Alma,4 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 17 日
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 5 日
Not good experience
Polite reception. Clean beds. But broken toilet seat, dirty toilet bowl, strong smell of cigarettes in the room.
真实旅客
1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 25 日
No blind or curtains
Was provided a room with no blinds or curtain. In summer this means being woken up by sunlight by 5:00, never mind not having privacy.
Shane
Shane,2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 15 日
Opportunity for improvement
The pictures of the room and its aesthetic are not true; the hotel only uses part of the building shown. The pictures of the rooms and restrooms are inaccurate. My room (106) had a terrible toilet with no space between the hand basin and the toilet; you would literally have to sit sideways to use it. The toilet was very tiny, a detail not included in the hotel room pictures. There was no room service as claimed. We spent two nights, and our room was never cleaned once not even to dispose of waste or change the bins. Both the room and restroom bins were never emptied. Zero percent value for my money; if I could, I would have checked out.
The hotel needs to do better. You'll be constantly awakened by the noise and vibration of doors closing next to your room. The room also lacks a functional night light; you either sleep in the dark or with the full light onthose are your only options. In all, it was a terrible experience. I paid less for a 3-star hotel in Spain and enjoyed my stay there. Craven should inform prospective customers of the true condition of their property with well-detailed pictures.
Yusuf
Yusuf,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
Barrie
Barrie,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 5 日
Not good
I now London budget hotels are usually compact and in the smaller side, but this places rooms are ridiculously small. The bathrooms are so small when you sit on the toilet your head goes in the sink. Plus dont stay in this place in summer. It will be a sun trap and ridiculously hot coffin for you.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 2 日
Bad never again!
What a terrible place, not at all like the pictures on the websites, a very nasty moldy room very smelly, we couldn’t even stay there, very bad service.
Do not stay here, better to stay in your car!
Charlotte
Charlotte,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 1 日
Malthe
Malthe,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 1 日
Great location, 5 min walk to paddington station and Hyde park,lots of places to eat within a few mins walk,room small but for the price it was ok
Andrew
Andrew,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 4 月 29 日
Me marche al segundo día.
Tuve que marcharme al segundo dia porque estaba sucio, había que pagar aparte para que limpiaran tu habitación, el lavabo era un asco y no cabía una persona sentada en el WC ni en la ducha!