The staff was great. Room was smallish and halls sometimes messy. Basically positive.
Alan
2 晚家庭旅行
10/10
This hotel is right next to a railroad track. Even with our room on the opposite side of the hotel, we heard trains all night long.
Eileen
1 晚行程
10/10
Sat in the hot tub and watched the world and trains go by. You can see them but not hear them.
Ralph
1 晚商务旅行
10/10
Clean, great staff, good location.
Debra
3 晚行程
6/10
Just ok. Our room didn’t have a mini fridge or a microwave and the heat/ac did not seem to work properly. The room was clean for the most part. We were also on the side by the train tracks which are very close to the hotel.
Molly
3 晚家庭旅行
10/10
Great location, can't beat it! Try the bakery across the street and the coffee shop in town. Room was pretty small compared to normal. Breakfast was excellent. Water pressure in the shower was outstanding. Right next to the train tracks and very loud if you're a light sleeper. Would book again if in Burlington!
Jenna
2 晚家庭旅行
6/10
Irene
2 晚家庭旅行
10/10
Melissa
4 晚行程
6/10
Outdated rooms, needs updating.
Marco
1 晚浪漫旅行
6/10
We lived everything about our room, breakfast and the very kind staff. However, we were disturbed by loud neighbors-not unruly, but they could be heard through the wall talking in medium loud conversation. We tried knocking to no avail, and hesitated to report it as we weren’t sure which room it was coming from. Wondering if a reminder of quiet hours could be given at checkout and the check in texts could be sent at 10pm reminding people of quiet hours.
Margaret
2 晚家庭旅行
10/10
A rather small room, but was truly all we needed.
Staff and cleanliness were top notch.
Just grabbed a danish and coffee from the breakfast buffet… but it looked very nice!!
Russell
1 晚行程
10/10
Autumn
1 晚行程
6/10
Cameron
2 晚行程
4/10
Floor in room where sticky . Nasty. Tiny rooms
Brian
2 晚行程
10/10
I recently stayed at this hotel and had a wonderful experience thanks to the exceptional service provided by the manager, Jessica Tawwater. From the moment I arrived, Jessica was professional, friendly, and incredibly helpful. Her attention to detail and dedication to ensuring my stay was comfortable did not go unnoticed. I truly appreciate her efforts in making my stay memorable. I highly recommend this hotel and commend Jessica for her outstanding hospitality
Azam
1 晚商务旅行
2/10
Silvia Juliana
1 晚行程
10/10
I love this property simply because it’s neat and clean. And close to my daughter - she lives in Burlington. Also I lived in Burlington for awhile and love the area. Thank you to the staff for the comfortable surroundings and the quiet.
Eileen
7 晚行程
2/10
Was put in the “dog” room that smelled like urine and wet dog. Room was also extremely loud. Didn’t sleep the first night. Asked to be moved to quiter room and was told management that I was lying. Manager then came to the room and heard the room. She transferred me to a room that was fight next to a train track. Got no sleep the second night. Both workers have no business working in customer service.
真实旅客
2 晚商务旅行
10/10
Very friendly staff. Room was clean and comfortable bed. Easy to get to location. Kitchen staff was over the top incredible person.
Kim
3 晚家庭旅行
6/10
Friendly people, good lo action, but needs an update. Towels are thin, no mini fridge in eoom
Dulcy
3 晚浪漫旅行
8/10
We stayed a couple of nights and traveled over to Lake Geneva.
Mary
2 晚行程
10/10
The dislikes of the hotel or minor and probably just personal opinion so I’m not going to address those.
Expedia however is a different story. When we got to our hotel room on July 4, they did not have our reservation for that night. Wen had originally made reservations for the nights of the fifth and sixth. About a month ago we updated our reservations to include the night at the fourth. Expedia $100 on probably just because it was a holiday so they were trying to charge us 250 some dollars for the night of the fourth. When we got there they didn’t have any reservations for us the night of 7/4/24. And it turns out as I previously stated they added $100 on for whatever reason. The clerk working in the front desk did have a room available and charged us $148 versus 250 something. I will be addressing my concerns with Expedia shortly. The stay at the hotel was fine I have no real concerns/complaints.
Melanne
3 晚浪漫旅行
10/10
Beth
2 晚行程
6/10
Room was pretty old. Carpet was sticky and the toilet paper dispensers were coming out of the drywall. Room walls were paper thin and you could hear the room next to you talking in normal voices.
Shawn
1 晚家庭旅行
6/10
Train woke me up a couple times a night. Everything else was good, but I will not be back because of the train.