My wife requested an early check-in. She was given permission to check in by the staff, but they failed to inform her that the room we had reserved would be replaced. My request for a cancellation and refund has still not been processed, and neither a positive nor a negative response has been received from "Expedia" customer service!
Polivios
Polivios,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 8 月 27 日
Booked for 2 bedroom but was given studio with single bed instead. Asked to change room but it was only available next day.
They insist i booked wrongly but it was their fault in the end.