Este hotel no es un hotel de 5 estrellas, la habitación no esta en las mejores condiciones
En general el hotel necesita mejorar la calidad de las sabanas y almohadas
Karla F
4 晚商务旅行
10/10
Pani Vinay
2 晚行程
2/10
ARUN
5 晚行程
10/10
Descent hotel to stay in Bangalore
Sunghoon
2 晚行程
6/10
Venkatesh
2/10
1. For got welcome letter with QR code for room service
2. When the QR code is used, you land on a page where room service menu is nearly impossible to find. It’s at least 4 clicks while it should be 1 click
3. The work chair is the most un-ergonomic chair ever made by man. It’s designed to damage your back.
4. The bathroom fitting were leaky and flooded the place with water.
5. One person who came from room service tightened the fitting and said he would send someone to mop up the water. This person never arrived. After waiting for 12 hours, and calling repeatedly for some help, someone finally cleaned it up the next day
6. The storage space doors are designed to confuse you. Either the left or right door will open, but both look alike, so you have to guess each time. Stupidest design ever.
7. When I asked to speak to the manager of the hotel, they said he is busy and that he will call back, but he never did.
8. I am sorry I can’t remember the 20 other things that were wrong. This is just a sample.
9. I will never stay here again.
10. I will make every effort possible to save as many people as possible from the torture of a stay at this place.
Guha Athreya
2 晚商务旅行
2/10
Horrible and inconsistent service despite of being a high end hotel.
1) no one picks phone when i tried to call concierge several times. Finally i had to walk down and tell them each time
2) i tried to extend my stay and the staff (Naveen) had no clue to help me with it
3) i tried to use the premier lounge and sadly they could not verify if im a premier member . The staff is lousy and not helpful at all
真实旅客
2 晚家庭旅行
4/10
Customer service is too bad. They see claims 5 star hotel and their service is less than 2 star hotel.
Janardhana
2 晚商务旅行
8/10
We were driving through Bangalore and had chosen this place to spend the night. We were checked in at about 2am. The front office was efficient and courteous. We had requested for an extra bed, which was not provided. But, given the time of the day, we decided to manage with the couch in the room for our son. The sticker in the room said it was sanitized. We were given a late check out as well. Breakfast was nice! The Outer Ring Road is in bad shape due to the metro construction. Else, the stay was comfortable
真实旅客
1 晚家庭旅行
10/10
Amazing experience.
Comfortable stay
Clean and tidy
DEFAKARAN
2 晚家庭旅行
4/10
真实旅客
2 晚家庭旅行
8/10
真实旅客
1 晚结伴旅行
8/10
Loved a dish at the restaurant Square. Chef Pintu and Chef Valli were very kind to share their recipe and even explained in detail how to cook.
The staff is super friendly and helpful.
Only downside was the rooms had some dust, albeit I was in a smoking room
Anil
2 晚商务旅行
6/10
Overall OK Stay. Good Location. Ample Parking Space. Check-Inn was a Little Slow. The In Room Dining Food was not up to Expectations. the Taste was pretty Bad. (Biriyani) the Liquor supply to Room was Messed up by the Room Service and i Ended up Buying More than Required. IRD needs serious Improvements.
Gururaj Vinod
1 晚行程
8/10
Aswin
2 晚行程
8/10
location is perfect and its clean
Fanivikash
3 晚家庭旅行
10/10
Hotel is located in a good location. Service is really good. Would definitely come back here. My kids loved the buffet and the food service also.