Perfect location to stay whilst attending wedding at Bordesley Park. Friendly, clean and good service. Unfortunately no time to enjoy the spa and pool facilities.
Miriam
Miriam,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 1 日
Lovely hotel. Room on 1st floor which was nice but had inter connecting door. Asked to move rooms but the staff couldn’t move me due to hotel being full.
Very good breakfast with quality ingredients.
Pool nice to swim in, 15 metres so not too great for front crawl lengths especially when busy. Would definitely stay again as a stunning hotel, peaceful location.
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 28 日
Ok
Hotel reception isn’t particularly well signposted from car park. Check in was good. Room a little tired. Single beds which were very soft.
Sound proofing was nonexistent- everything from either side.
Evening meal was limited with lots not available and even after ordering the waiting staff came back and said sweet potato fries run out. Food was tasty, £30 for a pizza, chips and a coke was pricey.
Breakfast was basic but “ok”
Peter
Peter,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 27 日
Disappointing
Disappointed with the check in service. When I arrived the receptionist stated that I needed to pay and when informed her I paid £&$, she replied that is her 10years of being there she had never had that price! Made me feel like a liar, even when showed her the receipt and the evidence of paying the exact amount she made me wait while she ‘investigated’. So embarrassing in front of other guests as a queue began to form. Then said reluctant she’d give me a key and be in touch if a problem. Whixh I replied there won’t be as I have proof!!! Such a negative start to the stay. On leaving no apology for any of it. Them in morning woke up at 6am with fire alarm going off and again no apology for that apart from it was a guests fault!
Melanie
Melanie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 19 日
Natasha
Natasha,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 19 日
A nice break
We were met with a smile and staff very friendly. The room was nice with a great shower and bath with lots of hot water. Good choices for any GF sufferers and waiting staff helpful.
Michaela
Michaela,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Nicholas
Nicholas,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Natasha
Natasha,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 18 日
Worth a look
Lift not working on for second floor access so not easy access for some.
David
David,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Disappointed with price paid
Family room was a good size, but it had stained carpets, cobwebs hanging in the corners of the bathroom. Base of the bed was made from PVC but this was well worn and cracked so made the room look tatty. The room had no soundproofing what so ever, so tv’s and occupants could be heard clearly from both sides of our room.
The ‘SPA’ was anything but relaxing. The pool was so cold it was uncomfortable to be in, even after a few quick lengths to try and get used to the temperature. The children were shivering and unable to enjoy the pool, so all gravitated to the hot tub meaning no adults could use it. Broken plastic drainage surrounded the pool. Changing room lockers were either broken completely, or locks were very temperamental. The shower area smelt like the drains were blocked so avoided them and went back to the room.
Breakfast was very poor, one small bowl of fresh fruit to share with the dining room. Fresh juices were almost empty and not topped up during the time we were there, English breakfast items were lukewarm. It suited our needs as we needed to stay in the area but overall really disappointed with the price I paid. Would not look to return again.
Alex
Alex,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 29 日
Katherine
Katherine,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 25 日
I was kept awake most of the night by a loud television in a neighbouring room which was finally switched off at about 5.15 am. The mens changing room for the pool was a disgrace. Locker doors were missing or hanging off. The locks didn't work. Two of the four showers didn't work. Fittings had been ripped of the walls so there was no shower soap.
Robert
Robert,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 18 日
Disappointing
Customer service was poor. Waited at reception for around 15 minutes with no one there.
Andrew
Andrew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Mark
Mark,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 12 日
Comfortable stay
This hotel was comfortable and had lovely grounds to walk in plus a good spa set up. The room was comfortable, the staff were friendly, polite and helpful and the food was nice and tasty. Electric car charging was available but it was very slow and expensive
Paul
Paul,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 11 日
Sean
Sean,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Leon
Leon,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 8 日
Room clean and fresh and nicely decorated.
Very hot though.
Breakfast was average so a bit disappointing. Eggs were overcooked, bacon was very dry.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 5 日
Chanel
Chanel,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 4 日
Executive Room
Executive room was very spacious, clean and comfortable
Rebeca
Rebeca,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 1 日
David
David,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
The hotel is mentioned as 4* online everywhere and wasnt the cheapest