6/10 Good
Aug 25, 2025
Clean, good value & location but terrible service
The apartment was well located to the metro. It was spacious and clean and good value. The smart key worked well once set up. A few niggles being on the ground floor near the entrance as we could hear everyone coming in and out which disturbed our sleep, and likewise we could hear when they flushed the toilet which sounded like water running down the wall behind our bed, there was also a blue flashing light in the main bedroom which was too high to cover (probably a router?). Water, beer, little milk cartons, dishwasher tablets were a welcome gesture, but then we also lacked any trays for the oven.
However, 90% of experience with the hosting company was atrocious. We received scam emails with links to add card details. When I had a problem with the verification system I did not receive a reply with assistance even after several days and I had to involve Hotels.com customer service, after which the host was responsive. These factors really tainted the whole experience and I would never recommend booking with them.
Dr Hayley Entwistle
Dr Hayley Entwistle, 3-night trip
