8/10 很好
2025 年 7 月 18 日
Great stay - but room for improvement
My partner and I spent 5 nights at Villas Tiburon on beautiful Holbox and loved the service from Karina, Laura, and the entire staff. However, a few areas could use improvement.
Breakfast – The included breakfast is very minimal: one slice of toast (cut in two), a few fruit slices, and coffee or tea. For something that’s charged extra, it should offer more variety and larger portions.
Food menu – While the Mexican dishes are appealing, the portions are small and pricey. We found other hotels on Holbox serving bigger meals at the same or lower prices, including the most expensive ones.
Beachfront/sargassum cleaning – During our mid-July stay, Holbox was mostly free of sargassum, but the little that did arrive remained in front of Villas Tiburon. Neighboring hotels cleared theirs, which made a visible difference. A small cleanup effort would go a long way in enhancing the beachfront.
Music – This applies to many Holbox hotels: loud music plays most of the day and night. Some guests want a party vibe, others seek peace. It would help if the hotel asked guests about preferred volume levels, especially in the restaurant, bar, and beach areas.
These points are all meant as positive criticism to make the hotel even better. We recommend the hotel as is, but it would be a much better experience for a holiday if these areas found more attention and improvement. Thanks again to the staff for being kind, listening and always helpful.
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