The only thing that was missing in the kitchen is dish soap to wash the dishes and a contemporary oil, salt and paper…
Krystal
Krystal,3 晚行程
已验证
10/10 绝佳
2025 年 10 月 23 日
Didn't use the pool. Room was clean. Staff was helpful & friendly
Sandy
Sandy,3 晚行程
已验证
2/10 较差
2025 年 12 月 9 日
Room was very dirty we cleaned it and we had to buy our own blankets
Javon
Javon,2 晚行程
已验证
2/10 较差
2026 年 4 月 27 日
Some staff were great, but most were rude and didn’t want to be there. Breakfast was a joke, the only edible thing was the waffle you make yourself. The hotel itself is extremely outdated and needs a remodel. The room was fine, but the sheets were dirty and needed to be changed. Housekeeping brought them up for us and left them for us to change the sheets. The pool was surprisingly decent. The “gym” is just a small box in the pool area. Nice to have but with no air flow it was very stuffy. They make you put a deposit on the room and then when you call tell you it could take five days and to call them back if it’s still there. Overall horrible experience and will never stay there again.
Nicole
Nicole,2 晚行程
已验证
2/10 较差
2025 年 10 月 20 日
Never going back
Skylet
Skylet,4 晚行程
已验证
4/10 一般
2025 年 11 月 16 日
Brown water came out of the bathtub faucet and bathroom sink faucet. Parking lot and surrounding area was very dirty. Room was clean but a bit rough.
Lindy
Lindy,2 晚行程
已验证
2/10 较差
2026 年 5 月 8 日
The staff was very pleasant so our first impression was nice. Our first room was so bad we needed to move. The 2nd room was barely tolerable but we were stuck. The Kitchen was usable & pots were provided but microwave needed to be wiped down as it still had fingerprints all over. The room was dirty around the floor edges - we did not want to be barefoot, the bathroom tub was rusty & old, the curtains were torn so light came thru. There was a smell in the hallway that another guest complained about and the staff simply used industrial cans of Febreeze to fix it & closed our hallway temporarily! There was trash in the stairwell that was never picked up in the 4 days we were there. Windows outside were falling apart. Our bathroom mirror would not stay on. It would randomly go off for a few seconds & then back on which was scary when showering and annoying when trying to do makeup. I would never go there again
Lisbeth
Lisbeth,3 晚行程
已验证
4/10 一般
2025 年 11 月 7 日
The staff was very nice but they currently (October 2025) have a cockroach issue. The area was sold out so I was stuck - there was a dead one on the bathroom floor upon check-in and a live one waiting for me the next night. I kept my bags with me in the car when I left the room for the day. The room was recently renovated and had vinyl floors - it seemed clean but the bugs were gross. I was offered another room in the hotel but it was dingy looking with stained curtains. They are spraying to kill the bugs - but I will never return to that property.
Susan
Susan,3 晚行程
已验证
4/10 一般
2025 年 11 月 17 日
It just felt and looked dirty. It was a cheap stay, and somewhere to sleep, but didn’t feel that safe. There were multiple doors with doorknobs missing/completely broken off. Ceiling tiles in the hallway drooped down. The beds weren’t that comfortable. Also, there were no plugs by the bed, which was just kinda weird. Not a super big issue, more of a minor inconvenience, but in this modern “tech” life having a phone close to the bed that your sitting in or laying in, is very common, so not being able to charge it right next to you was just weird.
Nastacia
Nastacia,2 晚行程
已验证
2/10 较差
2025 年 10 月 21 日
We were extremely disappointed in this hotel. We brought our grandkids for the weekend and were in lansing for our sons wedding. The pool was freezing so we could not swim. The room was awful. The heater smelled like a rotten animal whether on heat or cold and the curtains had what looked like blood all over them. I would not give the kids a shower in the tub as it looked like it had not been clean. Two pillows had blood stains on the pillows themselves and there was black stuff that resembled big pepper chunks in the bed ruffle so we removed those completely. Honestly we have stayed in a worse place only one time. We could not get a refund to switch hotels or else we would have. This place is awful. The lady at the desk was wonderful.
TIna
TIna,2 晚行程
已验证
8/10 非常棒
2026 年 5 月 2 日
Clean room quite good access to restaurants
Paul
Paul,2 晚行程
已验证
8/10 非常棒
2026 年 3 月 10 日
The rooms were fairly clean, they could use attention to detail as there were areas that could have been better. The halls smelt bad like moldy cheese and at times weed.
Staff the lady that checked us in was nice but we did have some rude staff members at least would assume they were staff as no one had a uniform.
Pool was nice.
It was very loud at times as the rooms are not well insulated.
Amanda
Amanda,3 晚行程
已验证
4/10 一般
2026 年 2 月 20 日
Half or more of the building is "under construction" including the pool area which was not only disappointing but also left
Jamie
Jamie,2 晚行程
已验证
10/10 绝佳
2026 年 1 月 12 日
Very pleasant, no hassle stay. I will likely book again on my next trip to Lansing.
Paul
Paul,4 晚行程
已验证
2/10 较差
2025 年 10 月 29 日
They are under construction, large hole in the outside wall where anybody could get in. side entry door for customers didn't have a lock. very dirty hallways. The room itself wasn't bad, but needed some repairs and we had a dirty towel in our stack.
Karen
Karen,3 晚行程
已验证
2/10 较差
2025 年 10 月 27 日
The floor was sticky. Clearly it had not been clesned in a while. The bathroom llight did NOT work. This is unsafe, dangerous, and easily a lawsuit award for on occupant incurring an accident.
Will never book with any MainStay property again.
Chuck
Chuck,2 晚行程
已验证
8/10 非常棒
2025 年 10 月 26 日
The pool was freezing cold, hot tub not working. Hotel and room were clean, just a bit dated.
Corey
Corey,1 晚行程
已验证
2/10 较差
2025 年 10 月 13 日
This place is not what you think by looking at the pictures. If you look closely, there is no pictures of the rooms. Breakfast is not free, you must have voucher. The pool is dirty and there is alot of construction going on. I will not be staying there again.
Rodney
Rodney,4 晚行程
已验证
4/10 一般
2025 年 10 月 13 日
The upgraded extended stay room was fantastic inside. No laundry facilities for an extended stay doesn't make much sense to me. Telling me I'd be loitering if I sit down until my room is ready was unreasonable.