Nestled in Puebla Historic Center, Hotel Casa De La Palma offers a tranquil retreat with dry cleaning/laundry services and free in-room WiFi. Explore the nearby Zócalo de Puebla or unwind with coffee/tea in the lobby; an area shuttle is also available for your convenience.
Calle 3 Oriente No 217 Centro Historico, Puebla, PUE, 72000
What's nearby
Puebla Cathedral - 3 min walk - 0.3 km
Zócalo de Puebla - 5 min walk - 0.5 km
Puebla Convention Center - 7 min walk - 0.6 km
Centro Expositor - 5 min drive - 3.0 km
Angelopolis Commercial Center - 7 min drive - 5.3 km
Getting around
Puebla Intl. Airport (PBC) - 43 min drive
Puebla–Cholula Tourist Train Terminal - 27 min walk
Area shuttle (surcharge)
Restaurants
Cemitas y Tortas La Poblanita - 2 min walk
Casa de Mis Amores - 1 min walk
Tortas Ana desde 1962 - 1 min walk
Yelao - 1 min walk
La Berenjena - 1 min walk
About this property
Hotel Casa De La Palma
Hotel Casa De La Palma offers a great location, putting you within just a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This historic hotel is also within a short drive of Cuauhtemoc Stadium and Centro Expositor.
At a glance
DONE
Hotel size
16 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 7:00 PM
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 15
DONE
Pets
Pets allowed*
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite extended parking (MXN 150 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Offsite parking within 98 ft (MXN 150 per day)
DONE
Offsite
Area shuttle within 200 km*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
What to do
Free use of nearby fitness center
Ecotours nearby
Golf lessons nearby
Skydiving nearby
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 1715
Room amenities
Be entertained
36-inch flat-screen TV
Cable TV channels
Home comfort
Iron/ironing board (on request)
Sleep well
Memory foam mattress
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Free WiFi
Free local calls
More
Daily housekeeping
Access via exterior corridors
Guidebooks/recommendations
Local maps
Special features
Dining
Restaurante HCP - Onsite restaurant.
Fees & policies
Optional extras
Area shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of MXN 1 (subject to availability)
Children & extra beds
Cribs/infant beds are available for MXN 400 per day
Rollaway beds are available for MXN 400 per day
Pets
Pets are allowed for an extra charge of MXN 300 per pet, per night
Parking
Extended parking costs MXN 150 per night
Parking is available nearby and costs MXN 150 per day (98 ft away)
Parking height restrictions apply
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Casa Palma Puebla
Hotel Casa Palma
Hotel Casa Palma Puebla
Casa De La Palma Hotel Puebla
Hotel Casa De La Palma Hotel
Hotel Casa De La Palma Puebla
Hotel Casa De La Palma Hotel Puebla
Frequently asked questions
Does Hotel Casa De La Palma offer free cancellation for a full refund?
Yes, Hotel Casa De La Palma does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Casa De La Palma?
Yes, pets are welcome. There's a charge of MXN 300 per pet, per night.
Is parking offered on site at Hotel Casa De La Palma?
Yes. Extended parking costs MXN 150 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Casa De La Palma?
Check-in start time: 3 PM; Check-in end time: 7:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 1 (subject to availability). Express check-in and check-out are available.
What is there to do at Hotel Casa De La Palma and nearby?
Have fun with nearby activities such as skydiving and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours.
What's the area around Hotel Casa De La Palma like?
Hotel Casa De La Palma is in Puebla Historic Center, a short 4-minute walk from Zócalo de Puebla and 7 minutes' walk from Puebla Cathedral.
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Reviews
Hotel Casa De La Palma Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.4
Location
8.4
Staff & service
9.0
Eco-friendliness
8.0
Property conditions & facilities
Popular mentions
Room
Service staff
Value
Location
Reviews
10/10 Exceptional
Sep 23, 2025
Perfect Location
Amazing location comfy beds in the 2 bedroom suit amazing views from the balcony nice staff
Well recommended close to a lot of restaurants tour bus Churro spot
Maria
Maria, 3-night trip
10/10 Exceptional
Jun 16, 2025
Todo bien amables en la recepción los cuartos bien
David
David, 1-night trip
10/10 Exceptional
May 8, 2025
This was such a fun place to stay- it’s super historic so it was fun and the room was very unique. Comfortable and excellent location. The warm water was hit or miss and the space is worn but that’s part of the charm of its age. Highly recommend and would stay again.
Sophie Alice
Sophie Alice, 2-night trip
10/10 Exceptional
Jan 10, 2023
Cute, charming old hotel in a great location!
Clarence
10/10 Exceptional
Feb 23, 2025
Increíble lugar
Muy cerca del centro
Abril
Abril, 2-night trip
10/10 Exceptional
Aug 2, 2024
Very nice antique place, love it!
ARELI
ARELI, 1-night trip
8/10 Very good
Jul 15, 2024
Muy bien ubicado, te transporta a las casonas antiguas lo que hace una de tu estancia un hecho muy apropiado para Puebla.
Gabriela
Gabriela, 2-night trip
10/10 Exceptional
Feb 19, 2025
perfect stay in Puebla
wunderschönes Haus, tolle riesige Zimmer, Grandezza überall... der Hauch von vergangener Zeit mit allen Annehmlichkeiten der heutigen Zeit. Absolut perfektes Hotel mit bester Lage. Ich komme wieder!
Daniel
Daniel, 2-night trip
4/10 Fair
Jul 27, 2025
Lástima de inmueble…! Mal hotel
El inmueble es un inmueble catalogado, tiene un tremendo potencial pero se nota una GRAN falta de inversión; la suite tiene motivos excelentes, pero hay cosas MUY descuidadas (baño y almohadas, sábanas, cortinas, colchas) hacen que se vea descuidado y feo. Una lástima pues el inmueble y las colecciones de antigüedades son excelentes.
Miguel
Miguel, 1-night trip
10/10 Exceptional
Aug 11, 2024
Excellent view of historic Puebla. Staff were extremely helpful and went above and beyond for us twice.
Marten
Marten, 1-night trip
10/10 Exceptional
Jun 11, 2024
Awesome service
MARIA
MARIA, 2-night trip
10/10 Exceptional
May 9, 2023
A block away from Cathedral and city center.
Juan
Juan, 1-night trip
10/10 Exceptional
Sep 23, 2023
Graciella is a master of the front desk. She will get you where you need to go. Food, sights, history, just ask. Room was always clean, staff is fantastic. Feels like a place you can live forever!
harvey
harvey, 5-night trip
8/10 Very good
Apr 10, 2023
Rooms and patio are GORGEOUS. Clean and historic. Problems are 1) on a very loud street 2) Beds are way too soft
Barbara
Barbara, 5-night trip
8/10 Very good
Dec 10, 2024
el hotel esta un poco descuidado y no incluye desayuno. También no cuenta con estacionamiento propio, solo tienen convenio con un estacionamiento que esta casi a lado del hotel pero tiene costo por noche.
Canuto
Canuto, 2-night trip
8/10 Very good
Aug 17, 2024
Solo creo que deben darle mas vida a la propiedad se ve muy apagada
Ileana Argelia
Ileana Argelia, 1-night trip
8/10 Very good
Jan 2, 2025
Hotel was within walking distance to most amenities. Staff was very helpful as they provided a map with places to visit around the hotel. Room was cleaned daily and was safe as well. The only thing I would consider is you have to use the stairs since there is no elevator. Staff was very helpful at the front desk as they helped us with laundry assistance as well as transportation to the airport early in the morning.
There is no restaurant in the hotel but there are plenty of places to eat around the hotel.
Beds are a bit hard for me and pillows too soft.
Had a great time during our 7 day stay.
Marina
Marina, 7-night trip
8/10 Very good
Aug 5, 2024
Falto agua un día y no hicieron las camas durante la estancia ni cambio de sábanas y toallas
Dudley
Dudley, 2-night trip
6/10 Good
Sep 3, 2024
Casa antigua muy bonita pero muy descuidada, falta de mantenimiento a los baños, no hay servicio de alimentos. El piso de madera rechina a cada paso. Urgente que se remodele pues su ubicación es muy buena aunque la zona es bulliciosa.
José Gustavo
José Gustavo, 3-night trip
6/10 Good
Sep 20, 2024
The room needs some update, rooms are different from the picture posted. Furniture is in need of touch ups and repairs. amenities such as towels and bathroom toileterie could be improved
Luz
Luz, 2-night trip
6/10 Good
Nov 27, 2023
SE SUPONEQUE TIENE ESTACIONAMIENTO, PERO TE MANDAN A UN ESTACIONAMIENTO PUBLICO Y TE L COBRAN EXTRA
CESAR
CESAR, 1-night trip
10/10 Exceptional
Feb 23, 2024
This hotel is located in a Spanish colonial building that served as a boarding house for newly arrived Spaniards coming to Nueva Espana in the 1700s. Our room had 15' high ceilings and huge windows overlooking the street below. The bathroom was larger than some hotel rooms I've stayed in! While the amenities are very basic (weak wifi, old keys, flat pillows), the experience of staying in such a classic building outweighed any negatives. In addition, the price was very good. Highly recommended for more adventurous travelers who aren't so picky about modern-day conveniences.