They allow noise in the pool until 10 pm and that is terrible because the hotel allows horrendous music in full volume in the pool and bothers the guests and do not respect the complaints there are quieter hotels than this
Silvia
Silvia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 20 日
I paid extra for ocean view. Our room was rather dirty, the sheets were clean. Huge dust balls on ceiling fan, but apparently it's cool to just paint over the mold in the ceiling?
Staff excellent, the restaurant was absolutely terrific and had some amazing dishes.
Not what I expected for near $200 night all in price, especially in the off season.
Robert
Robert,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 15 日
🇲🇽 Mexico, 2025 🇲🇽
Very nice hotel, very accommodating for families.. close to the beach... Nice size rooms .. friendly hotel staff
Olivia
Olivia,4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 7 日
Blaine
Blaine,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Yes
Maria
Maria,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 25 日
Hot tub not working
Andres
Andres,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 23 日
Pool looks dirty many leaves on it
MARIA DE LOURDES
MARIA DE LOURDES,2 晚浪漫旅行
Travelocity真实住客点评
2/10 很差
2025 年 6 月 22 日
Hotel was maybe a 2 star hotel...definitely not a 4...they dont tell you that there is a bar attached to the hotel with love music every nite from 9pm to 2am to 3am...it was so loud, you can clearly hear the lyrics in your room. We were in room 236. Also, the "ocean view" is 3 blocks away...not worth the upgrade
Andrew
Andrew,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 22 日
Bonita vista
Bryan
Bryan,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 21 日
It is the perfect location. The beach is 5 minutes walk. It is in gated area. The property was well maintained. My only complaint was the free breakfast. Menu was very limits
Noris
Noris,2 晚行程
Orbitz真实住客点评
8/10 很好
2025 年 6 月 21 日
Pavel
Pavel,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
José luis
José luis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 21 日
Bea
Erlinda
Erlinda,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 20 日
José luis
José luis,3 晚行程
Expedia真实住客点评
2/10 很差
2025 年 6 月 17 日
I stayed for two nights withmy husband they never came to clean my room, the place was full of trash outside the tv control didn't work very well i don't really know what is going on but long time ago this hotel was way better and i don't think i want to stay there anymore
Patricia
Patricia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Paul
Paul,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Angelica
Angelica,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Safe, friendly staff.
Guadalupe
Guadalupe,5 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 6 月 13 日
Got on Hotels.com and saw this and did a last minute trip with family and when we arrived the rooms were super hot, fans and lights not working properly, and not but least the pool water was black and the men were tossing in pool shock right in front of us. The website NEVER said anything about the pool being OUT OF ORDER, rooms not in proper condition for the heat. We will never stay or book a room there again. My family was broken hearted and stressed too have to find another place to stay.. NOT a great feeling!!
Christopher
Christopher,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Luis
Luis,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 12 日
From the time we arrived to the time we left, we felt welcomed and attended to. Every single member of staff from front desk personnel, to security, to housekeeper, and down to the breakfast lady were very professional and courteous. The beds were comfy. The view was impeccable. Breakfast was made fresh and very delicious. The resort has 24/7 gated security. There is a boardwalk with easy access to the beach. The pool has rocks you can sit on for great photo ops and the jacuzzi was soothing. There was a security guard which was off duty at the time that we bumped into on the boulevard. He took it upon himself to stop and ensure myself and my two daughters were safe and didn't need anything. That was above and beyond his duties and I wish I would have gotten his name. I didn't ge the opportunity to thank him before we left the hotel, but I am so grateful for him. Thank you so much for an incredible vacation experience!! Laos Mar we will definitely be going back soon. Primeramente Dios.