The staff were all lovely very friendly and helpful. Rooms where a little tired but nice and clean and comfortable. Would happily stay here again
Marie
Marie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 23 日
Clean room
Jonathon
Jonathon,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Yes
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 11 月 5 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 5 日
Tony
Tony,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 22 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 18 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 10 月 17 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 15 日
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 10 月 13 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 12 日
Plenty of parking spaces . All staff very friendly. Would recommend.
Susan
Susan,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 10 日
Ex sheet had an old stain on it otherwise clean
Had hairs on back of toilet
zoyah
zoyah,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 3 日
Lee
Lee,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 28 日
Not impressed
Radiator was on full heat even though it was showing as turned off which meant an unbearably hot night with 2 dogs. There was no one you could speak to on reception even after ringing bell multiple times no one came, notified reception in the morning who said they would sort for second night but got back on the second evening and room was still boiling hot despite radiator saying it was off it was still boiling to touch, again no staff around to speak to so drove all the way home that evening as couldn’t face another night
Rebecca
Rebecca,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 18 日
Ian
Ian,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 12 日
A decent hotel with lovely staff
2 night stay while touring Wales lovely staff - the whole place is a little tired but is well used by lots of different people. Also well used by locals it seems.
Denis
Denis,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 7 日
Friendly staff. Super clean. Quiet. Convenient for Newport. Attached to Hungry Horse. Thoroughly recommend.
Wendy
Wendy,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2025 年 8 月 24 日
I really would recommend this hotel to stay in. The beds are absolutely dreadful. They are harder than concrete. We had to stay here 3 nights because of work, and I’m going to need back physio. Every team member had a dreadful nights sleep.
The rooms were absolutely boiling hot for no reason. The hallways and outside were cool.
The bathroom was dirty and had snot up the wall. Hair from someone’s shaving all around the sink.
Everything about it was just awful. Would not return or recommend.
Hannah
Hannah,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 8 月 17 日
Fiona
Fiona,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 8 月 15 日
Not great
The whole place looked down at heel. Cleanliness was poor, most of the fittings in the bathroom were broken. The bath didn't have a plug and the plug for the sink didn't fit.
The rear carpark made me feel it wasn't safe to leave my car there so I parked at the front.
We went to the Groes Wen Inn down the road for our evening meal and that was lovely. If only the New Inn was more like that place.
We couldn't wait to get out of there so didn't have breakfast at the New Inn. Definitely not a place you can relax in. The pub side of things was just noisy, kids running everywhere, we just couldn't stay in there to eat or drink.
Needless to say, we won't be coming back.
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 8 月 10 日
Graham
Graham,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 4 日
Would stay again.
Good location, easy to find and travel to and from, check in was a bit slow just waiting for staff but this may have been due to a busy restaurant. The cups and glasses werent very clean but we just rewashed. The room itself was very warm and not much soundproofing from other residents or the outside traffic but still managed a good sleep. Food in the restaurant was very nice and reasonably priced good variety on the menu. The staff were very friendly especially the breakfast staff the lady working that shift was very pleasant and despite being rushed off her feet made time to check on everything breakfast itself was also very good so made for a good start to the day!
Toni
Toni,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Great all round hotel
Clean, comfortable, good location, staff very friendly and helpful!