We stayed for 5 nights but had no power for three times. When I questioned the manager, the manager answered with bad attitude and simply said it was not their responsibility. There was no a single apology. Maybe this was not their fault but a manager should never treat their customers with unbearable attitude. The experience of being treated badly was a shame. The room was not properly cleaned as well. The chair was stained. I would never visited this hotel again and I recommended you not to.
真实旅客
5 晚行程
Expedia真实住客点评
8/10 很好
2017 年 11 月 23 日
Location is okay
It took about 10min to walk from hammersmith station with a big luggage.
The front desk was very nice. The single bed room was small. There is a window in the bathroom and it was very cold even if the window was closed.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2017 年 11 月 12 日
真实旅客
2 晚行程
Hotels.com真实住客点评
6/10 好
2017 年 7 月 27 日
If you take a flight to or from Heathrow Airport, it is a nice choice. A cozy hotel which is pretty close to the tube station and you can do your final shopping nearby as there is a Primark, H&M n m&S just next to the hotel. So it is a nice choice if you like to shop. There are some nice restaurants nearby too.
neat and tidy, though the hotel is much smaller than I expected... Location is good, as it's in a busy street with basically everything you need. Another good pt is, it's in the Metro line to Heathrow, so going to Airport is very convenient~
Chit
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Enjoyable and convenient stay
We were happy with our stay at Seraphine Hammersmith Hotel. We had everything we needed, the room was very clean, the bed was comfortable, and the shower was lovely. We didn't realise there was air-conditioning in the room which we needed, as it was very warm in there. Nice continental breakfast and helpful staff.
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 5 日
Mohammed Chaouki
Mohammed Chaouki,4 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 26 日
Långhelg i London
Väldigt bra, reste ensam med 10-åring. Bra service i den lilla receptionen. Frukost var ok, fick en liten påse vid dörren varje morgon. Bra läge för oss och för det som vi hade planerat, nära till tunnelbana, ca. 7 min promenad. Snabbt att ta sig runt, många bussar att välja på också. Nära till Westfield shopping med buss.
Låg mataffärer, restauranger och affärer direkt utanför hotellet så väldigt smidigt. Vi fick även ett större rum och det gav extra guldkant!
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 21 日
A good location for attending shows at the Eventin Apollo.
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 1 日
Tracey
Tracey,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 27 日
daniele
daniele,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 24 日
Nice hotel and friendly straf but the room was quite small. The breakfast was brought to the room because there is no breakfast area. You get a breakfast box, so no choice. The area is nice, but still /- 30min from the city centre by metro.
Melissa
Expedia真实住客点评
6/10 好
2025 年 1 月 22 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 16 日
Pathetic
Kapil
Kapil,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 12 日
Tommy
Tommy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
The hotel is in a great location that is close enough to shopping to access it, but also not directly in the shopping center, so it’s not noisy. The staff was very kind and easily available. Azim, one of the front office staff, went above and beyond to assist me. The other front office staff was also kind. This was an affordable, convenient, and nice stay for my quick trip. I would recommend it and would stay again.