Ana y Jose酒店兼温泉图鲁姆

4.5 星住宿

Ana y Jose Hotel & Spa Tulum

靠近图卢姆海滩的高档海滨酒店,设有室外游泳池

选择日期以查看价格

Ana y Jose酒店兼温泉图鲁姆的照片库

外观
创作者视频 - 由Kevin Droniak提交
1 多间卧室、高档床上用品、羽绒被、迷你吧
露台
供应早餐、午餐和晚餐,国际美食,海滩景观
Ana y Jose酒店兼温泉图鲁姆设有私人海滩,您可以在海滩上享受海滩遮阳伞、海滩按摩和海滨饮品等设施服务;而且距离图卢姆海滩只有几步路。有兴趣的客人还可以去享受深层组织按摩、芳香疗法和阿育吠陀草药疗法、放松身心;室外游泳池能带给每个人无限的欢乐。Ana’s Kitchen主打国际美食,供应早餐、午餐和晚餐,可欣赏海滨风景。这家豪华酒店的其他特色包括屋顶露台、免费儿童俱乐部和酒吧/酒廊。
VIP Access

点评

9.0/10
非常棒

热门服务设施

  • 机场接送服务
  • 可带宠物
  • 游泳池
  • 酒吧
  • 禁止吸烟
  • 免费早餐

主要服务设施 (12)

  • 每日客房清洁服务
  • 位于私家海滩
  • 间餐厅和酒吧/酒廊
  • 室外游泳池
  • 屋顶露台
  • 免费儿童俱乐部
  • 健身中心
  • 遮阳伞
  • 海滩躺椅
  • 酒店内沙滩俱乐部(额外收费)
  • 沙滩毛巾
  • 海滨酒吧

居家般享受 (6)

  • 免费儿童俱乐部
  • 电视
  • 花园
  • 露台
  • 每日客房清洁服务
  • 洗衣设施
当前价格为 CNY1,542
总价 CNY2,033
包含税费
8 月 31 日 - 9 月 1 日

客房选择

可用的客房筛选条件
显示 8 种房型中的 8 种

家庭房, 4 间卧室 (Casa de agua)

特色亮点

阳台
独特布置
独特装饰
空调
厨房
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
  • 海洋景观
  • 可容纳 10 人(按实际入住人数收费)
  • 3 张特大床

别墅 (Coba)

特色亮点

阳台
独特布置
独特装饰
空调
标准尺寸的冰箱/冰柜
智能电视
低过敏的被褥
翻修时间:2021 年
  • 可容纳 6 人(按实际入住人数收费)
  • 3 张特大床

高级房, 花园景观

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
沙发床
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

客房, 海洋景观 (Feelings)

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
羽绒被
  • 海景
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

套房, 2 间卧室 (Jungle View)

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
遮光窗帘
  • 可容纳 6 人(按实际入住人数收费)
  • 2 张大床和 1 张特大床

客房, 花园景观 (Charming)

10.0 分,满分 10 分
绝佳
(2 条点评)

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
沙发床
  • 可容纳 3 人(按实际入住人数收费)
  • 1 张特大床

Manglar Room

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
羽绒被
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

客房, 海洋景观 (Charming)

10.0 分,满分 10 分
绝佳
(1 条点评)

特色亮点

阳台
独特布置
独特装饰
空调
智能电视
低过敏的被褥
翻修时间:2021 年
羽绒被
  • 海洋景观
  • 可容纳 2 人(按实际入住人数收费)
  • 1 张特大床

同类型住宿

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街区简介

地图
Carretera Tulum Boca Paila Km 7, Tulum, QROO, 77780

附近有什么?

  • 图卢姆海滩 - 步行 2 分钟 - 0.2 公里
  • Ven a la Luz雕塑 - 步行 10 分钟 - 0.8 公里
  • 图卢姆国家公园 - 车程 5 分钟 - 5.0 公里
  • 普拉亚帕莱索 - 车程 9 分钟 - 7.1 公里
  • 图卢姆玛雅遗址 - 车程 14 分钟 - 11.7 公里

周边介绍

  • 图卢姆国际机场 (TQO) - 57 分钟车程;45.8 公里/28.5 英里
  • 坎昆国际机场 (CUN) - 103 分钟车程;123.9 公里/77 英里
  • 收费机场班车

餐厅

  • ‪Checkpoint Ciao - ‬步行 6 分钟
  • ‪Chambao - ‬步行 2 分钟
  • ‪Holy Deer Café by Deer Tulum - ‬步行 5 分钟
  • ‪Taboo Beach Club - ‬步行 2 分钟
  • ‪Ziggys Beach Club - ‬步行 2 分钟

住宿简介

Ana y Jose酒店兼温泉图鲁姆

Ana y Jose酒店兼温泉图鲁姆设有私人海滩,您可以在海滩上享受海滩遮阳伞、海滩按摩和海滨饮品等设施服务;而且距离图卢姆海滩只有几步路。有兴趣的客人还可以去享受深层组织按摩、芳香疗法和阿育吠陀草药疗法、放松身心;室外游泳池能带给每个人无限的欢乐。Ana’s Kitchen主打国际美食,供应早餐、午餐和晚餐,可欣赏海滨风景。这家豪华酒店的其他特色包括屋顶露台、免费儿童俱乐部和酒吧/酒廊。

全包

Ana y Jose酒店兼温泉图鲁姆可提供全包房价。这种房价较高,因为其中包含住宿内的餐饮费用(可能有部分限制)。

语言

英语、西班牙语

该住宿的更多信息

VISIBILITY

住宿一览

酒店规模

    • 32 间酒店客房
    • 楼高 2 层

到达/离开

    • 开始办理入住:15:00;停止办理入住:午夜
    • 提供无接触办理入住服务
    • 提前入住,视供应情况而定
    • 办理入住年龄不小于:18
    • 退房时间为 正午
    • 提供无接触办理退房服务
    • 延时退房,视供应情况而定

特别入住说明

    • 此住宿接待方提供机场接车服务(可能会额外收费)。住客必须使用预订确认邮件上的联系信息,在出行前联系住宿接待方,提供详细到达信息。
    • 前台工作人员将在住客到店时接待
    • 该住宿不可在工作时间以外办理入住手续

入住要求

    • 需要信用卡、借记卡或现金押金,以支付杂费
    • 可能需要政府颁发的带有照片的证件
    • 办理入住的客人须年满 18 岁

儿童

    • 无儿童床(婴儿床)
    • 免费儿童俱乐部

宠物

    • 允许携带宠物(仅允许携带狗狗,总共可携带 1 只,每只宠物限重 10 公斤)*
    • 只能在特定房间吸烟,其他地方禁止吸烟*
    • 请务必管好您的宠物
    • 有食物碗和水碗

网络

    • 公共区域提供免费无线上网接入
    • 房间内提供免费无线上网接入

停车场

    • 免费、有看守的、无顶棚的住宿内自助停车场
    • 免费、有看守的、无顶棚的住宿内代客停车
    • 住宿内设停车场

接送交通服务

    • 应要求提供机场班车(24 小时)*

其他信息

    • 无烟住宿场所
LOB_HOTELS

住宿服务设施

餐饮

  • 免费即点即煮早餐,时间为每日 7:30–11:30
  • 餐厅
  • 酒吧/酒廊
  • 海滩酒吧
  • 每日免费招待会
  • 部分时段客房送餐服务
  • 小吃吧/熟食店

带儿童同行

  • 免费儿童俱乐部
  • 儿童餐
  • 儿童游戏
  • 玩具
  • 沙滩玩具
  • 美术用品
  • 儿童书籍
  • 婴儿浴盆

游玩项目

  • 私人海滩
  • 沙滩俱乐部(额外收费)
  • 酒庄发布活动
  • 免费使用附近的健身中心

远程办公

  • 间会议室
  • 共享工作空间
  • 会场面积(140 平方米)

服务

  • 24 小时前台服务
  • 礼宾服务
  • 旅游/票务服务
  • 店内租车服务
  • 干洗/洗衣服务
  • 行李储存室
  • 婚庆服务
  • 会说多种语言的服务员
  • 行李员/门卫
  • 沙滩椅
  • 沙滩毛巾
  • 海滩遮阳伞
  • 泳池躺椅
  • 池畔遮阳伞
  • 浪漫套餐

服务设施

  • 8 座楼/塔楼
  • 建成于 1984
  • 前台保管箱
  • 屋顶露台
  • 花园
  • 健身中心
  • 室外游泳池
  • 店内设计师品牌店
  • SPA 服务
  • 按摩/护理室
  • 品酒室
  • 双层玻璃窗
  • 宴会厅
  • 接待大厅

无障碍设施

  • 无障碍机场班车

ROOM

客房服务设施

娱乐消遣

  • 40 英寸智能电视
  • 卫星电视频道

居家般舒适

  • 空调
  • 迷你吧
  • 意式浓缩咖啡机
  • 拖鞋
  • 熨斗/熨衣板

安心入睡

  • 防过敏的被褥
  • 羽绒被
  • 遮光窗帘
  • 夜床服务
  • 闹钟
  • 高档床上用品

珍奢享受

  • 房内按摩服务
  • 阳台
  • 特色家居和特色装修

清洁梳洗

  • 大花洒淋浴喷头
  • 淋浴设施
  • 免费洗浴用品
  • 吹风机
  • 毛巾
  • 卫生纸

办公通讯

  • 免费 WiFi
  • 免费市内电话

其他

  • 每日客房清洁服务
  • 客房内保险箱
  • LED 灯泡
  • 回收

STAR_OUTLINE

特色

SPA

住客可以尽情享受店内的 Spa 服务。店内设有 2 间护理室,包括情侣护理室。服务包括深层组织按摩、热石按摩、瑞典式按摩和面部护理。提供各种护理疗法,包括芳香疗法、阿育吠陀草药疗法和脚底按摩。

用餐

Ana’s Kitchen - 此海滨餐厅擅长于国际美食,供应早餐、午餐、晚餐和便餐。提供儿童餐。

奖项与背景

生态认证住宿
该住宿已加入绿色钥匙(环境教育基金会);这项计划旨在衡量住宿对下列一个或多个方面的贡献:环保、社区、文化遗产、本地经济。

MONETIZATION_ON

费用和政策

可退款押金

  • 押金:每间住宿每晚 MXN 2000
  • 住宿将在住客入住前收取 MXN 2000 的损坏押金

强制收费

在办理入住或退房时,住宿接待方会要求您支付以下费用。费用可能包含适用的税费:
  • 度假费:每间住宿每晚 MXN 380
  • 度假费包括:
      • 其他服务
        海滩
        沙滩毛巾
        礼宾服务
        健身中心
        客房清洁
        客房内瓶装水
        客房内咖啡
        客房内保险箱
        游泳池

其他项目

  • 机场班车服务额外收费:往返每辆车 MXN 4940,乘客不超过 7 人
  • 可安排提早入住,需另付费(视供应情况而定)
  • 可安排延迟退房,额外收费(视供应情况而定)

宠物

  • 可携带宠物入住,额外收费,每只宠物每晚 MXN 700

游泳池、水疗和健身房(如适用)

  • 按摩服务和SPA 护理需要预约,请在到达之前通过预订确认邮件上的电话号码联系住宿接待方以作安排

政策

此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房。
只有经过登记的住客才可进入客房。
这家住宿不设电梯。
住宿场所内允许举办派对和各类活动。
欢迎长租。
店内配备一氧化碳探测器、灭火器和烟雾报警器,客人可安心入住。
住宿接待方欢迎所有性取向和性别认同的客人(LGBTQ+ 友好)。
入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的原始姓名相同。
该住宿接待方接受以信用卡、借记卡和现金付款。
可使用信用卡:Visa、万事达

别称

ANA Y JOSE
ANA Y JOSE CHARMING
ANA Y JOSE CHARMING HOTEL
ANA Y JOSE CHARMING HOTEL Tulum
ANA Y JOSE CHARMING Tulum
ANA Y JOSE HOTEL
HOTEL ANA Y JOSE
Ana y Jose Charming Hotel Tulum
Ana y Jose Charming Hotel
Ana y Jose Charming Tulum
Ana y Jose Charming
Hotel Ana y Jose Charming Hotel And Spa Tulum
Tulum Ana y Jose Charming Hotel And Spa Hotel
Hotel Ana y Jose Charming Hotel And Spa
Ana y Jose Charming Hotel And Spa Tulum
Ana y Jose Charming Hotel Spa
Ana Y Jose Charming Tulum

HELP_OUTLINE

常见问题解答

Ana y Jose酒店兼温泉图鲁姆有游泳池吗?

是的,有室外游泳池。

Ana y Jose酒店兼温泉图鲁姆是否允许携带宠物入住?

是的,欢迎携带狗狗入住,总共可携带 1 只宠物,每只宠物限重 10 公斤。需要支付 每只宠物每晚 MXN 700 的宠物费。提供食物碗和水碗。

Ana y Jose酒店兼温泉图鲁姆是否有停车场?

是的,自助和代客停车免费。

Ana y Jose酒店兼温泉图鲁姆提供机场接驳班车吗?

是的,提供机场班车。费用为每辆车往返 MXN 4940。

何时可在Ana y Jose酒店兼温泉图鲁姆办理入住和退房?

开始办理入住:15:00;停止办理入住:午夜。提前入住需要支付一定费用(视供应情况而定)。退房时间为 正午。延迟退房需要支付一定数额的费用(视客房供应情况而定)。提供无接触办理入住和无接触办理退房服务。

在Ana y Jose酒店兼温泉图鲁姆及其附近有什么游览观光项目?

Ana y Jose酒店兼温泉图鲁姆设有私家海滩、1 个室外游泳池和健身中心,还有SPA 服务和花园。

Ana y Jose酒店兼温泉图鲁姆店内或附近是否有餐厅?

是的,Ana’s Kitchen提供海滨就餐、国际美食和花园景观。

Ana y Jose酒店兼温泉图鲁姆配备任何户外私人空间吗?

是的,每间房间都有阳台。

Ana y Jose酒店兼温泉图鲁姆周边区域环境如何?

从Ana y Jose酒店兼温泉图鲁姆仅需1 分钟步行可至图卢姆海滩,7 分钟步行可至Ven a la Luz雕塑。

关于Ana y Jose Hotel & Spa Tulum的点评

点评

9.0

非常棒

9.4/10

清洁度

9.2/10

员工和服务

8.6/10

服务设施

9.2/10

住宿条件和设施

9.0/10

环保

点评

6/10 好

Bon emplacement et bon service mais des améliorati

La chambre était bien mais la tv était toute petite et mal positionnée dans la chambre pour la regarder dans le lit. Le matela était vieux et inconfortable, trop dure. Pas de miroir dans la partie salle de bain, pas de porte pour les wc.
BENJAMIN,5 晚行程
Hotels.com真实住客点评

8/10 很好

Hotel was clean and well maintained. Service was great from housekeeping to waitstaff. The front desk wasn’t the best at check out but overall great service Our room was comfortable, clean with a stunning ocean view The only negative was the quality and value of the food and drinks. We had breakfast, lunch and ordered food at the beach. The quality was middle of the road but at Miami prices. We ended paying $125 for lunch for the two of us and a drink at the beach is $17-18 for unremarkable, water down cocktails. I can go to Miami for those prices and get better quality It had been 2 years since our last visit to Tulum. I will look for other places in the future. Prices have risen to Miami levels but you still have to endure some of the negatives like lack of street sidewalks, chaotic and extremely congested traffic, poor street lighting, risk of food poisoning, and a hint of insecurity. (We saw a group of fully geared Marine squad including their M16, patrolling the beach. I thought I was in an episode of Seals) Overall we had a good but not excellent experience that would make me want to go back
Pedro,3 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Laura,1 晚家庭旅行
Hotels.com真实住客点评

10/10 绝佳

We had a wonderful stay at Ana y Jose. The place is beautiful and offers a perfect balance of a boutique hotel and family friendly vibe. The service was impeccable: friendly and accommodating, always going an extra mile. The little kids playground on the beach was a highlight. We also enjoyed the spa very much. We are definitely coming back.
Chamil,5 晚家庭旅行
Expedia真实住客点评

6/10 好

Ana y Jose hotel is a good hotel. Right on the beautiful beach. Our servers for breakfast Maria & Mario were great, they were very kind and met our every needs. Our server for Dinner Rafael also was terrific, made recommendations on whats a popular dish and went above and beyond to make our experience phenomenal. What I didnt like from the hotel was our room being righf next to the kitchen, we heard almost everyones conversation and all the pots & pans crashing into eachother. The hotel food fell below my expectations. I was hoping for more options like menudo or tradional tacos, something more mexican. However, the massages my wife & I got from the spa were amazing. Those two young ladies im forgetting thier names but they made us feel like royalty.
Ivan,3 晚浪漫旅行
Travelocity真实住客点评

8/10 很好

We stayed in an ocean view room, Agua de Mar. it was large, lovely, with a gorgeous view and private plunge pool. The staff was wonderful! The property was very lovely. We did NOT like the incredibly loud Electronic Dance Music played beginning in the late morning and continuing all day long. The bass actually hurt our ears! Also, the fit was center was very tiny, no treadmill, broken bicycle… Thsnk goodness I run on the beach, which is absolutely gorgeous, great breakfasts, dinner was good if you have a small number of people. We had a dinner for 10 one night, I had reserved in advance. The restaurant never got the message. Service was very slow, food was mediocre. The soft shell crab tacos were amazing!
Brenda Roberta,4 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

This was our first visit to Tulum. This small charming hotel was great. The staff were all very friendly and helpful and it is right on the beach, The food at the restaurant was good, but the service a bit slow. The gym could use upgrading, but on the whole we were very satisfied and would go back again.
Pamela,3 晚结伴旅行
Expedia真实住客点评

10/10 绝佳

Beautiful beachfront resort
David,7 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Donald,4 晚行程
Expedia真实住客点评

10/10 绝佳

Beautiful, bougie, easy! Amazing food and staff!

We LOVED our stay at Ana y Jose! Four friends got out of Dodge, and headed to Tulum for an all-inclusive, relaxing ladies weekend - we couldn’t have picked a better spot to land. They were attentive in advance, asking for our flight and shuttle information (and offering to help), and were incredibly sweet, kind, funny, and professional during our stay. Melissa is the head concierge and she was a ray of sunshine popping up everywhere! There wasn’t a thing we asked for (recommendations, taxis, getting ourselves locked out of our safe, etc) that she didn’t help with immediately. William and Maria (Mary) were our breakfast servers everyday and we had so much fun with them. Loved getting to know them a little bit and being able to relax into the stay so authentically. Mario was our dinner server every evening and similarly, we just loved getting to know him, learning new words from him (we had a fluent Spanish speaker with us, so communication was fairly easy), and seeing a friendly face every evening. They remembered a food allergy amongst us and went above and to bring her amazing dishes, brought us drinks (coffee, tea, margs) to at they knew we liked, and didn’t scrimp on presentation. Perfecto! The property is beautiful and does a wonderful job using the space to create a home-like but also bougie experience. The beach is beautiful, of course! We never fought for a lounge chair or even a spot in one of the shade lounges. We can’t recommend this place enough!
Kathryn,3 晚结伴旅行
Hotels.com真实住客点评

6/10 好

Waste of money

The room was damp and cold, and smelled bad. We barely had warm water in the shower. The cleaning was good and room in okay shape. But it smelled bad and damp all day and all the pillows etc smelled damp. Really not nice. The food was also really bad and so expensive, do not recommend eating there. General Tulum is awful, wish we hadn’t traveled here but stayed in Mexico City. The make you pay for everything. We bought a bottled water at the restaurant and took the bootle to refill it, but housekeeping saw it and noted it as being taken from the minibar and charged us 255mex pesos. It is insane! The toilet smelled really bad and they clearly have issues with their sewage system! All power also went out one night. It was a waist of time and money staying there. So glad we finally left! And don’t drink the “filtered” water in the room. Both me and my husband got sick.
Mirela,3 晚行程
Hotels.com真实住客点评

10/10 绝佳

Playa excelente, personal amable y atento, la comida deliciosa, la única observación es que esperaba la habitación un poquito más grande, pero la verdad no afecto mi estancia, fueron super atentos con nosotros, nos preguntaron si celebramos algo, fue nuestro aniversario, y en todo momento hubo detalles, una botella de vino, chocolates etcétera. Me encantó, definitivamente regreso!!
Lucia,3 晚浪漫旅行
Expedia真实住客点评

8/10 很好

Juliana,4 晚行程
Expedia真实住客点评

2/10 很差

Price was way up horrible service
Policarpio,1 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

We greatly enjoyed Villa Coba, with the private pool and jacuzzi. Excellent breakfast right by the beach. Very happy with the service, friendly and helpful staff
Alexander,6 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

This hotel was wonderful, the location, the comfort in the rooms, the food, the service. I really recommend this hotel, after doing a lot of research I found the right one. I will definitely be back. Thank you Melissa, Rafael, Maria for your attention.
GABRIELA,4 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

Oasis
Lazaro,1 晚行程
Expedia真实住客点评

10/10 绝佳

Everything was perfect. Everybody was helpful. I will go back if I ever go back to Tulum. Celebrated my husbands birthday. Had ordered a cake. They made it so nice with music and singing. I was very touched, more than I expected. Clean and everybody is very attentive. The airport shuttle was working very well too.
Dagmar,5 晚浪漫旅行
Expedia真实住客点评

2/10 很差

This is a perfect case of false advertisement. It's a horrible hotel, I felt I was in a Netflix horror movie. I left the hotel did not get refund or credit. That was $4,500 down the drain.
Hassam,6 晚行程
Expedia真实住客点评

10/10 绝佳

Definitely a location I would visit again. It was such a great experience. ALL of the staff was always very helpful and attentive to our needs. We had a group of 8 and there were absolutely no complaints. The food was excellent, beautiful beach and great amenities. Thanks for making my brother's birthday trip an amazing one
TAMIKA,4 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

The service was great Rafael & Paulina are top class.
Elios,5 晚浪漫旅行
Expedia真实住客点评

8/10 很好

The property was well maintained and offered a boutique feel, which we loved! However we were not expecting families to select this property because there are no kid amenities here? The beach service was lacking too, they only came around maybe every 3 or so hours. Housekeeping was inconsistent as well. The food was absolutely amazing here!!
Kathy,3 晚浪漫旅行
Expedia真实住客点评

10/10 绝佳

Una gran opción en Tulum, un excelente trato, gran cocina y una atención personalizada.
JOSE ALBERTO GONZALEZ,3 晚家庭旅行
Expedia真实住客点评

10/10 绝佳

MARIBEL,5 晚行程
Expedia真实住客点评

10/10 绝佳

Beautiful place, perfect hospitality

Absolutely beautiful place. Everyone was so welcoming there and the food was amazing. We loved Omar! Such a great sense of humor and made every meal/drink even more enjoyable!!
5 晚家庭旅行
Hotels.com真实住客点评