The check in was a little rough-and the receipt has the wrong address for me as well. Don’t k ow how that would happen. Like REALLYwrong-I live in New York on East street and this had my name with an address in Las Vegas Nevada
Christina
Christina,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 16 日
Hotel is under reservation and did not tell us until we were checking in. The whole hotel reaked of chemicals. The night front desk person was rude. We had to go to hotel next door to use the pool, was limited to 30 minutes but another family that was in there way longer than 30 minutes was never told to leave.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 27 日
Doreen L
Doreen L,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 20 日
kimberlee
kimberlee,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Alycia
Alycia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 23 日
very good hotel
Naomi
Naomi,1 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
Very much like the suite layout. Comfortable space however aparebty in the room renovation no one hooked up the second radiator to work and two switches in the kithcen didnt activate any lighting that seema should have been there.
Comfortale layout, Comfortable bed and great accesible bath wich was needed.
Cynthia
Cynthia,1 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 17 日
Our main door to our room would not latch closed and could be opened with a stiff push (security issue), breakfast staff was so behind we didn’t get anything to eat because there were so many people they couldn’t keep up, even with just coffee, room was in disrepair and dirty, spoke with front desk staff at checkout (only time we saw staff at the desk) about the issues and was told we would receive compensation or points for our inconvenience and nothing ever came of it
Jeffrey
Jeffrey,1 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 10 日
El desayuno podría mejorar.
Iris Noelia
Iris Noelia,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Excellent property with very friendly and knowledgeable staff
Haggai
Haggai,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 31 日
Nothing special
charles benjamin
charles benjamin,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 31 日
Kurt
Kurt,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 30 日
Good hotel, friendly staff
Ana
Ana,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Very quiet, comfortable and spacious. Perfect for our travels.
Robert
Robert,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
Paula
Paula,2 晚行程
Expedia真实住客点评
6/10 好
2024 年 12 月 26 日
The breakfast and room
Jennifer
Jennifer,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 7 日
Jessica
Jessica,1 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 4 日
The pool had what I can only call a “skim layer” on it. From desk said it was a busy weekend and lots of kids not showering before entering causes it. We had a 12 checkout but as we were changing in our room at 10:45 housekeeping unlocked the door without knocking and came in. We called out and they excused them selfs and back out. Front desk said, sorry but no explanation on why they just walked in to our room. Not a great stay at all. The attendant at check in was pleasant. The apples at breakfast on our last day were wrapped in plastic wrap. I grab one to take to our room, unwrapped it and it was rotten. Stayed in Syracuse many times, first time at this hotel but left with a very bad experience, didn’t get to go into the pool.
Delta
Delta,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 2 日
Our room was very spacious and more than enough room for the three of us. The hotel was nice and the breakfasts were great. However, one of the main reasons I chose this location was for the pool. My 4 year old loves to swim so we wanted to swim everyday of our three day stay. Unfortunately the pool was FREEZING. We attempted to swim one day and my daughters teeth started to chatter. When I spoke to the front desk they advised that the pool was 80 degrees, which was clearly false. They was a tarp over the ceiling in the pool which suggested to me that the dehumidification unit was broken, likely the reason the water was cold. When I brought this up with Melissa she brushed me off. I wasn't pleased with her reaction to the situation, basically suggesting I was off my rocker. I let it go but if you are planning on using the pool here make sure to check with them that they have fixed all their issues.
Melanie
Melanie,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 28 日
Alicia
Alicia,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 26 日
Great service by the front desk, breakfast, and cleaning staff.
Christian
Christian,1 晚家庭旅行
Expedia真实住客点评
2/10 很差
2024 年 11 月 19 日
Donna
Donna,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 12 日
The breakfast had great variety for various dietary needs.