In the heart of the city, Senses Boutique Hotel offers a vibrant retreat. Enjoy international flavors at one of three on-site restaurants, lounge by the seasonal pool, or play games in the arcade room. With free WiFi and a rooftop terrace offering stunning views, this hotel is perfect for families looking to unwind.
Calle 24 de Septiembre, Esq. Sucre No 5, Plaza Principal, Santa Cruz
What's nearby
Plaza 24 de Septiembre - 2 min walk - 0.2 km
San Lorenzo Cathedral - 2 min walk - 0.2 km
Sacred Art Museum - 2 min walk - 0.2 km
La Recova Artisan Walk - 3 min walk - 0.3 km
Arenal Park - 6 min walk - 0.6 km
Getting around
Santa Cruz (SRZ-El Trompillo) - 10 min drive
Santa Cruz (VVI-Viru Viru Intl.) - 27 min drive
Santa Cruz de la Sierra Station - 11 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Caffettino - 2 min walk
La Pascana - 1 min walk
The Irish Pub - 1 min walk
La Fábrica de Bianca Flor - Centro - 1 min walk
Club Social 24 de Septiembre - 2 min walk
About this property
Senses Boutique Hotel
Located just 1.8 mi (3 km) from the airport, Senses Boutique Hotel offers a shuttle (available 24 hours). Guests looking for a bite to eat can check out La Pascana, one of 3 restaurants, which serves international cuisine. Other highlights include an outdoor pool, a rooftop terrace, and a bar/lounge.
At a glance
DONE
Hotel size
52 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: 12:30 PM
Minimum check-in age: 18
Check-out time is 12:30 PM
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free secured, covered onsite valet parking
Height restrictions apply for onsite parking
DONE
Transfers
Airport shuttle on request (available 24 hours)*
DONE
Offsite
Area shuttle within 1 kilometers*
DONE
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
An outdoor pool
Arcade/game room
Accessibility
Wheelchair accessible
Elevator
Accessible airport shuttle
Room amenities
Be entertained
DVD player
36-inch LCD TV
Digital TV channels
First-run movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Alarm clock
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Special features
Dining
La Pascana - This restaurant specializes in international cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Bolivia Value-Added Tax (VAT) at 13%. A VAT exemption is available to travelers who present a valid passport or tourist visa showing they are not a resident of Bolivia.
Optional extras
Airport shuttle service is offered for an extra charge of BOB 140 per vehicle (roundtrip, maximum occupancy 6)
Area shuttle service is offered for an extra charge
Parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
The seasonal pool is open from January to December
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Senses
Senses Boutique Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Santa Cruz
Senses Hotel
Senses Hotel Boutique
Senses Boutique Hotel Hotel
Senses Boutique Hotel Santa Cruz
Senses Boutique Hotel Hotel Santa Cruz
Frequently asked questions
Does Senses Boutique Hotel offer free cancellation for a full refund?
Yes, Senses Boutique Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Senses Boutique Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Senses Boutique Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Senses Boutique Hotel?
Yes, there's free valet parking.
Is airport shuttle service offered by Senses Boutique Hotel?
Yes, an airport shuttle is available. The charge is BOB 140 per vehicle roundtrip.
What are the check-in and check-out times at Senses Boutique Hotel?
Check-in start time: 2 PM; Check-in end time: 12:30 PM. Check-out time is 12:30 PM.
What is there to do at Senses Boutique Hotel and nearby?
Senses Boutique Hotel has an outdoor pool and an arcade.
Are there restaurants at or near Senses Boutique Hotel?
Yes, there are 3 onsite restaurants, featuring international cuisine.
What's the area around Senses Boutique Hotel like?
Senses Boutique Hotel is in the heart of Santa Cruz, a short 1-minute walk from San Lorenzo Cathedral and 7 minutes' walk from Arenal Park.
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Reviews
Senses Boutique Hotel Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
8.4
Cleanliness
9.0
Location
8.2
Staff & service
7.8
Property conditions & facilities
Popular mentions
Room
Service staff
Lobby
Breakfast
Shower
Reviews
Verified
10/10 Exceptional
Apr 3, 2023
Very large and confortable rooms in central location.
Breakfast could be better but staff is very friendly and helpful
Rosie
Rosie, 3-night trip
Verified
8/10 Very good
Sep 28, 2022
The hotel is very well located, clean and has a good staff. Howerever it is noisy and the shower doesn't have much pressure
Gonzalo
Gonzalo, 2-night trip
Verified
4/10 Fair
Nov 26, 2022
Hotel was ok but I wouldn’t return
On e apone a time this would of been a nice hotel….
Why are people allowed to book places when there was the unrest that was happening in Santa Cruz ?!?!? I had 4 night stay nothing open I left after 1 night to la Paz
Asked for refund nothing….
Not hotels fault but will never return to bolivia
James
James, 4-night trip
Verified
6/10 Good
Jul 20, 2023
Overall an okay experience.
It was a nice hotel room, the shower had good pressure. The second night we saw ants in our bedroom corner, not much to do with that.... The breakfast was ok. Not much to choose from but had scrambled eggs and bacon for starters. The breakfast area was not optimal. The few days we had in SC it was 16 degrees celsius outside, and the breakfast area is located in a passage way so it was pretty cold where we ate breakfast. The guests had to bring warm jackets and wear scarf and hats while eating.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 10, 2022
In the heart of the old city
Excellent location, in the heart of the old city. Very comfortable suit room. Old building and need little bit more maintenance. My suit was just under the roof top bar. The biggest problem was all the papers, like napkins and bills, was coming from the bar to our balcony with the wind. Hotel should try to start to keep clean the roof top bar then they could keep clean the rooms. Other than this no issue at all. I like our stay and will be in the same hotel if we go back to Santa Cruz in the future.
Orhan
Orhan, 3-night trip
Verified
4/10 Fair
Jan 21, 2023
Very disappointing hotel - old,m and neglected
We booked this "5-star" hotel and it definitely can NOT be considered a 5-star hotel. It has the look of being great in the past, but it has become rundown and old, with much neglect.
We had many problems during our stay:
- the kettle was broken
- our keycard kept reseting
- the AC is movement- sensored so at night it gets hot
-no phone in the room to contact reception
- the worst: someone entered our room at 11pm, just as we were about to fall asleep. They did not knock, but they wuickly shut the door. We were very annoyed and when we approached the manager she said the man had been given the wrong paper of empty rooms, so it was the hotel's fault. She said she would give us something extra, and all it was were a few hours extra check out time
Overall we were very disappointed with our stay. 5 star means the service should be on point. All these problems should not be occurring in a 5 star place
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 18, 2023
Muy bueno
Bien ubicado, personal amable
Nayeth
Nayeth, 2-night trip
Verified
4/10 Fair
Apr 5, 2023
La habitacion, muy grande y bonita, pero la limpieza en general es terrible.
Andres
Andres, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2023
La piscina en la azotea
JOSÉ RAMÓN
JOSÉ RAMÓN, 1-night trip
Verified
8/10 Very good
Jan 15, 2023
Mejorar sus platos del menú!!!
Lo único que debo decir como crítica constructiva...deben mejorar su servicio a la habitación,especificamente los platillos que ofrecen no van de acuerdo con el precio!!!
Claudia
Claudia, 2-night trip
Verified
8/10 Very good
Jan 15, 2023
O café da manhã que é muito simples de resto tudo ótimo, destaque para localização que é maravilhosa
Rogerio
Rogerio, 1-night trip
Verified
4/10 Fair
Oct 7, 2022
La atencion pesima no te dan el tipo de la habitación que te muestran por expidia
Luis Humberto
Luis Humberto, 2-night trip
Verified
8/10 Very good
Oct 2, 2022
No máximo 4 estrelas
Hospedagem boa.
Leila Ali
Leila Ali, 1-night trip
Verified
8/10 Very good
Sep 23, 2022
Todo estaba en reparación… en las instalaciones… sin embargo, el personal te atiende muy bien!
Ivonne
Ivonne, 6-night trip
Verified
10/10 Exceptional
Aug 27, 2022
Está muito bem localizado me sentir segura recomendo
Maria
Maria, 1-night trip
Verified
6/10 Good
Jul 18, 2022
Hotel nota 3. Só vale pela localização.
A melhor coisa do hotel: localização (só isto).
Café da manhã: de 0 a 10 - nota 3! nada a ver, pouquissima variedade, queijo, presunto, frios, prato quente: Esqueça! Um omelete a pedidos e olha lá. Local do café desapontador: utilizam um espaço que está no predio onde se vende lanches. nota 3 pra não ser real e baixar mais ainda a avaliação.
Limpeza: todos os dias passavam no quarto, e todos os dias esqueciam de repor as toalhas, sempre foi preciso solicitar na recepçao. Não há gerenciamento do pessoal deste serviço. Parece ser feito do jeito que querem.
Jaime
Jaime, 6-night trip
Verified
4/10 Fair
Jun 21, 2022
Mucha falta de limpieza cucarachas muchas
diana
diana, 11-night trip
Verified
2/10 Poor
Sep 7, 2021
There were no towels and took them 4 phone calls and a visit to the lobby for them to provide me some.
Also found roaches in the bathroom and bed
Bad experience
Edwin erick
Edwin erick, 1-night trip
Verified
10/10 Exceptional
Sep 3, 2021
Very friendly staff, great location, beautiful view to the cathedral and square, rooftop restaurant and pool.
Maria
Maria, 1-night trip
Verified
6/10 Good
Aug 9, 2021
Nunca mas
Amaba a este hotel y lo conocí bien como un hotel pequeño, muy agradable, con justamente el servicio y la Infrastructure que deseaba.
Lamentablemente, el hotel se cambió.
En pocas palabras: nunca mas!
Christoph
Christoph, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2020
Very central
Great location very close to the cathedral and central square. Spacious clean room with good facilities. Decent breakfast.
Daran
Daran, 1-night trip
Verified
6/10 Good
Mar 5, 2020
No hot water. I complained multiple times to no avail.
Verified traveler
3-night trip
Verified
4/10 Fair
Jan 26, 2020
schmutzig, muffig, Rezeption ohne englisch Kenntnisse, schlief noch nach 07:00 Uhr im Lobby Sessel. Totes Ungeziefer lag im Zimmer und auf dem Gang herum. Frühstück bescheiden. Lage zwar Zentral - aber laut.
Reinhard
Reinhard, 2-night trip
Verified
6/10 Good
Dec 29, 2019
C’est la 3 eme fois que je loge dans cet hôtel,hélas cette fois j’ai été déçue!
Chambre sans aucune ouverture de fenêtreça sentait fort l’humidité !!