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Tropical

3.0 star property
Hotel with outdoor pool, near Plaza del Charco

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At Tropical, you can unwind by the rooftop terrace with stunning views or lounge by the outdoor pool. Enjoy breakfast, lunch, and dinner at the on-site restaurant or grab a quick snack from the vending machine. With concierge services and luggage storage, your stay is sure to be a relaxing retreat.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry facilities

Main amenities (12)

  • Housekeeping on weekdays
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Terrace
  • 24-hour front desk
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Meeting room

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Elevator

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room (2 pax)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio (1 pax)

Studio (1 pax) | Free cribs/infant beds, free WiFi, bed sheets

Studio (1 pax)

  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room Single Use, Balcony (1 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room Single Use, Balcony (1 pax)

  • Partial ocean view
  • 30 sq m
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double Room, Balcony (2 pax)

Free cribs/infant beds, free WiFi, bed sheets

Double Room, Balcony (2 pax)

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Map
Calle Puerto Viejo, 1, Puerto de la Cruz, Canary Islands, 38400

What's nearby

  • Plaza del Charco - 2 min walk - 0.2 km
  • Puerto de la Cruz Town Hall - 5 min walk - 0.5 km
  • Garden Beach - 9 min walk - 0.8 km
  • Taoro Park - 12 min walk - 1.0 km
  • Loro Park - 17 min walk - 1.5 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 30 min drive
  • Tenerife South Airport (TFS) - 71 min drive

Restaurants

  • ‪Restaurante El Pescador - ‬1 min walk
  • ‪Longo - Steak House - ‬2 min walk
  • ‪Hannen Barril - ‬1 min walk
  • ‪Divino - ‬1 min walk
  • ‪Track Hamburgueserìa - ‬1 min walk

About this property

Tropical

Tropical features a rooftop terrace and puts you just steps from Plaza del Charco. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Also, Garden Beach and Lago Martianez Swimming Pools are within a 15-minute walk.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking within 1969 ft

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

What to do

  • Beach nearby
  • Bicycle rentals nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Griddle

More

  • Housekeeping on weekdays
  • In-room safe (surcharge)

Special features

Dining

Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This bar serves light fare only.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for EUR 2 per day

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

Cashless transactions are available.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Tropical Hotel Puerto de la Cruz

Tropical Puerto de la Cruz

Aparthotel Tropical Hotel Puerto de la Cruz

Aparthotel Tropical Hotel

Aparthotel Tropical Puerto de la Cruz

Aparthotel Tropical

Aparthotel Tropical Tenerife/Puerto De La Cruz

Tropical Hotel

Aparthotel Tropical

Tropical Puerto de la Cruz

Tropical Hotel Puerto de la Cruz

Frequently asked questions

Does Tropical offer free cancellation for a full refund?

Yes, Tropical does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Tropical?

Yes, there's an outdoor pool.

Are pets allowed at Tropical?

Sorry, pets aren't allowed.

Is parking offered on site at Tropical?

No, unfortunately, but there's free parking nearby.

What are the check-in and check-out times at Tropical?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Tropical?

No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (15-min walk) is nearby.

What is there to do at Tropical and nearby?

Have fun during the warmer months with activities nearby such as cycling. Tropical also has an outdoor pool.

Are there restaurants at or near Tropical?

Yes, there's an onsite restaurant.

What's the area around Tropical like?

Tropical is located near Tenerife Beaches, just a short 2-minute walk from Plaza del Charco and 5 minutes' walk from San Telmo Promenade.

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Reviews

Tropical Reviews

7.0

Good

7.6

Cleanliness

8.2

Location

7.4

Staff & service

6.8

Property conditions & facilities

Reviews

Verified

2/10 Poor

The property was about 100 km away from where it was advertised...SCAM ADVERTISING!!!
Barrington, 2-night trip
Verified

6/10 Good

Découverte de Tenerife

Hotel joli à l'extérieur mais les chambres sont vieilles.
LAURENCE, 1-night trip
Verified

6/10 Good

Dårlig senger. Dårlig renhold.
Mette, 21-night trip
Verified

8/10 Very good

Pænt og rent

Central beliggenhed, med rimelig størrelse på værelset. Smart at køkken delen er gemt bag døre. En smal altan med 2 stole. Sød og rar betjening og pænt rent. God gåafstand til det meste af byen.
Jannie, 14-night trip
Verified

2/10 Poor

Nem azt a szobát kaptam, amit vásároltam!
5-night trip
Verified

10/10 Exceptional

Vistas increíbles y genial trato. Repetiré sin duda
3-night trip
Verified

6/10 Good

Calidad precio aceptable. La gente de recepcion muy amables, las instalaciones mejorables en muchos aspectos, la limpieza de habitaciones muy por encima. Que menos que pasar una escoba al balcon y un trapo al espejo del baño. Ubicacion buena, en las fechas que fuimos y por el tema covid, tranquilidad absoluta.
Jose, 7-night trip
Verified

8/10 Very good

puert de la cruse

perfekt läge l centrum nära allt. kom lagom till karnevalen då där var fest hela natten
hans, 10-night trip
Verified

8/10 Very good

Nöjd men väljer ett annat nästa gång

Centralt läge, gångavstånd till flera stränder. Fick ett sämre rum än jag bokat men klagade och fick ett nästan lika bra. I det nya rummet fanns det ingen fjärrkontroll till tv:en men jag gick tillbaka till receptionen och fick en utan problem. Toan luktade gammalt avlopp, men där orkade jag inte klaga längre utan höll dörren dit noga stängd. Allt annat var bra, rummet fräschare än på bilden, vita väggar och textilier, samt trädetaljer (i stället för det vinröda på bilderna). På kvällarna hördes musik utifrån, slutade vid 24.00. örutom BBC nästan bara spansktalande kanaler på TV. Spis och kyl helt ok. Personalen trevlig. Poolen kändes kallare än havet märkligt nog, samt mycket mindre än vad den ser ut på bilderna. Men ändå bra att ha uppe på taket, särskilt innan man hittat sin favoritstrand. Städningen mycket bra.
Eva, 7-night trip
Verified

8/10 Very good

Central hotel

I had a budget room but there were other options with balcony. No foyer to sit in. Breakfast good with plenty of variety. The kitchen in the apartment option was pretty poor. Good central location, so noisy. Nice roof top terrace with tiny pools.
Michelle, 7-night trip
Verified

6/10 Good

Well located- get what you pay for.

If you want a budget apartment in the centre of old Puerto de la Cruz, then this could work for you. Good points; 1.space- we had a bedroom kitchenette, balcony (note- not all rooms have balconies) and bathroom; 2.Efficient lift (only one) and level access; 3.24 hour reception desk with a willingness to solve problems; 4.Cleaning at high standard- in room cleaning 6 days per week (not Sundays) and pleasant, accommodating staff; 5.Excellent location. Not so good points 1.Could do with some refurbishment; 2.Restaurant always looked closed- saw ONE person taking breakfast on our 18 day holiday; 3.Swimming pool extremely tiny 4.No soft seating i.e. no arm chairs/sofas either or small space at reception; 5. kitchen equipped with microwave and hob, but ovens out of use. 6.No air-conditioning or fans.
Muriel, 18-night trip
Verified

10/10 Exceptional

Hyvä sijainti, ystävällinen palvelu, parvekkeelta hyvät näkymät, viereisestä ravintolasta kuului todella laadukasta musiikkia
14-night trip
Verified

8/10 Very good

Penthouse suite.

Upon checking in was switched to the Park Plaza Hotel and allocated a room on the hotel roof next to the pool. Very peaceful as this was the only room on that level. Very handy for all the bars and restaurants in the area.
TERRY, 7-night trip
Verified

4/10 Fair

Whatever it say when we reserved was not there. No balconey .the sheets so old .very cold at night and heating . The elevater most the days was out of order .the noise construction until very lait in the night . The front desk girl she is very bad
6-night trip
Verified

8/10 Very good

Ældre hotel i hjertet af centrum, godt til prisen.

Centralt beliggende ved Plaza del Charco. God morgenmadsrestaurant. Labyrintiske gange og trapper. Værelset OK: god seng, the-køkken, TV og fin plads i skabe, men vendte mod en indre terrasse/skakt, som ikke var særlig ren. Vinduer øverst i badeværelse kunne ikke lukkes. Alt i alt et udmærket hotel til prisen.
Vibeke, 7-night trip
Verified

2/10 Poor

EXTREMELY unsatisfactory and unprofessional.

The hotel was highly unsatisfactory. We arrived at the hotel to find no towels placed into the room. The room itself was extremely dated. The beds were incredibly firm and as dated as the room itself. The sheets were not white and of questionable cleanliness. When we asked for towels, the desk told us that the cleaning ladies would enter our room (when we were not there, but our bags were) to place some in the bathroom. After returning to take showers, we realized that the room did not have a hair dryer like it was listed on their website. At first we were told that we should come to the front desk to get one. When we went downstairs, they said that they did not have it and would send it up with a cleaning lady later. We waited for half of an hour and called the front desk again. They claimed that they had left it in the room, which they had not, with an increasingly annoyed tone. We returned to the front desk and were told that there was NO hairdryer included with the room. We showed them that a hair dryer was listed on their website. They claimed that that was a mistake, they will be contacting their website producer to change that and that they had placed one in our room now. Previously, the cleaning lady had placed our hairdryer in the OTHER room 207. Seeing as the hotel is two hotels in one, with repeating room numbers, they had placed it in the wrong room. Meaning they had entered ours and another guests room many times without the guests present.
Gemma, 1-night trip
Verified

10/10 Exceptional

Todo muy bien,el personal muy atento,muy cerca de todo
8-night trip
Verified

6/10 Good

Moyen

Aparthotel très bien situé, au centre de la ville, proximité de tout (supermarché, plages ...). Nous avions malheureusement le studio qui donnait juste sur le bar restaurant d'en face avec des concerts live les week-end et mercredi, soit une agitation très bruyante jusqu'à 2h du matin ... Difficile de dormir dans des conditions pareilles. Mais sinon RAS.
Messaline, 4-night trip
Verified

8/10 Very good

Posizione fantastica

Hotel un po' vecchiotto nel complesso ma in ottima posizione. Centralissimo con tutte le comodità a portata di mano. Anche il parcheggio per l'auto è a 2min a piedi. Comodissimo.
Enrico, 1-night trip
Verified

8/10 Very good

È stato un piacevole soggiorno..L'appartamento non era molto grande ma dotato di un angolo cottura e balcone. Ci tornerei per la ottima posizione e cordialità dello staff. Consigliato
Jenny, 7-night trip
Verified

6/10 Good

Zentrale Lage

Verwirrend war bei Einkunft, der Eingang, man muss um das Gebäude rumlaufen, man wird aber auch hingewiesen. Um das Zimmer zu erreichen müsste ich 1 mal lift umsteigen und durch andere Irrgarten Gänge durchlaufen um den lift zu erreichen, war aber OK da man sich drauf einstellen kann... Die Zimmer sind einfach aber genügend Platz für eine bis max 2 Personen. Das Hotel liegt mitten in der Altstadt, um die Plaza sind Bars, Geschäfte und kleiner Spielplatz. Es ist abends ab 22 Uhr laut, da live Musik gespielt wird, ich stellte aber fest, dass auch am Strand Livemusik war. Dafür konnte man lange ausschlafen (andere Länder anderer Rhythmus... ). Man kann vom hotel, alles gut erreichen... Strände, Schwimmanlage, shops, Bushaltestellen usw. Wer die absolute Ruhe haben will und um 8 Uhr ins Bett möchte, muss ins Landesinnere...bzw. Etwas höher und weiter weg vom Strand. Das Hotel ist kein Luxus, würde ich aber wieder nehmen, da ich mich tagsüber draußen aufgehalten habe. Einheimische gehen dort auch mit Kinder, es ist einfach nur eine Unterkunft, mit Pool der ausreichend ist, aber kein Luxus, muss jeder für sich entscheiden was er möchte.... Insgesamt für mich war es gut. Liebe Grüße von einer Alleinreisende
Giusy, 7-night trip
Verified

10/10 Exceptional

Hotel Tropical, Plaza del Charco

Tropical is an old hotel in Plaza del Charco, doesn't look much from outside, and dated inside, but clean, comfortable beds and friendly staff. Location is very lively, all day and loud music in the cafe bar below at night. Depends how you look at it, for me free entertainment, I love it, but not for people who like quiet locations.
Verified

8/10 Very good

Buena ubicación y a tu aire

Fue una estancia para no tener que volver en coche de madrugada. Pudimos llegar tarde sin que nadie nos llamara la atención, y pudimos salir una hora más tarde del check out sin que nadie nos agobiara. Eso sí, si bien el baño estaba muy limpio, el suelo de la habitación podría haberlo estado un poco más, si bien no fue nada desagradable o llamativo.
Verified

6/10 Good

Zentral gelegen, was will man mehr

Teneriffa bietet wahnsinnig viel. Landschaft, Klimazonen, Vegetationszonen. Es ist viel mehr als nur eine Badeinsel.
Verified

6/10 Good

Circa del Centro, basico, limpio, UN poco Viejo

Bien, pero el hotel parece my viejo.la entrada es England la otra calle!