Lack of customer service with Front desk at check out. They don’t have lines people with checking in and checking out but have to wait a long time for a room check before giving the ticket leaving the premises. The female manager at the desk is not very helpful and entitled. Not a good example and need training how to deliver great customer service.
Ronald
Ronald,1 晚结伴旅行
Expedia真实住客点评
6/10 好
2025 年 7 月 26 日
Property needs more improvement
Anatalie
Anatalie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 6 月 5 日
Needs more cleaning before occupancy. Our Bathroom smells as if people was just checked out. But my family enjoyed the fire dancing they were amazing.
Lilian
Lilian,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 6 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
White sand beach with big pool
The beach is surely the highlight of this resort. While it is showing signs of age, it still offers plenty to do for families. The bouncing castle in the beach is a winner but not for the faint hearted. The breakfast buffet was good as I did not expect a wide variety as the rates were also very affordable.
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 10 日
CECILLE LOREN
CECILLE LOREN,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 14 日
Beautiful private beach for snorkeling
Josue
Josue,2 晚浪漫旅行
Expedia真实住客点评
4/10 尚可
2025 年 3 月 4 日
The bathroom need an upgrade, and you will get hit by the elevator closing if you don’t go faster going out.
Maria
Maria,1 晚结伴旅行
Orbitz真实住客点评
2/10 很差
2025 年 2 月 27 日
Mari Anton
Mari Anton,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 7 日
The rooms were old and the bathroom was leaking, there were some cockroaches as well. It needs updating
The staff’ were very attentive and amazing
The food that was served for breakfast was delicious/ filipino style.
Maily
Maily,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 31 日
Ottiger
Ottiger,1 晚行程
Ebookers真实住客点评
8/10 很好
2025 年 1 月 28 日
A nice resort and nice access to the beach. The food was average and couldn't eat until certain times. The staff was excellent!
Kenneth
Kenneth,6 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 19 日
Overall good
Walter
Walter,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 13 日
Pleasant beachfront stay
Really relaxing vacation right beside the beach. The hotel room was your typical room with all the amenities you need. But we pretty much stayed outside in their pool and beach. The cocktails in the pool bar was strong and refreshing! The sunset here was picture perfect! Grilled food dinner area was packed but food served was fresh and pipping hot! Awesome stay over here and I will gladly stay here again!
George
George,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 10 日
NAKAMOTO
NAKAMOTO,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Outstanding experience
Michael
Michael,5 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2025 年 1 月 3 日
建物のメンテナンスができてない。
daiguchi
daiguchi,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 9 日
We’re disappointed ! The only thing we liked is the view. Limited Diining experience. Only 3 Restaurants & they’re pricey. Island Cafe is always buffet no Ala Carte. Food isn’t great. Breakfast buffet was terrible. Always out of food & we have to wait long to fill up trays. It was a whole mess. No room service. All shuts down by 9pm. So if you get hungry later on you’ll starve. No outside food is allowwed. Staff are not accommodating but shout out to VJ at the Coveys Shack bar he’s helpful & nice.
Room amenities are very poor , feels like you’re in a budget Hotel. Needs a lot of updating and up keep. Overall , disappointing & dissatisfied. Will not book again or recommend.
Joanna
Joanna,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 10 月 14 日
MYRONE
MYRONE,2 晚行程
Expedia真实住客点评
2/10 很差
2024 年 9 月 29 日
Property is a scam!!!
They advertise as hotel and spa. There is no spa. Spoke to manager they said they forgot to take the spa advertising off. For the restaurant they had limited food on the menu and what they displayed they may not have. If they had buffet you could not order individual food. They said you had to only get the buffet, even if the food wasn’t good. The only thing was good about the trip was the bartenders in the outside bar and the service staff around the pool. They were tremendous help.
Marshall T.
Marshall T.,3 晚行程
Expedia真实住客点评
6/10 好
2024 年 8 月 31 日
Room 108 /Ground Floor
I have my family with me for this trip. Room 108 was assigned to us, the only bad part for this room a little animal friend was hiding below this cabinet and you can tell in the picture. The Management of the hotel should hire and keep a infestation company to check each room for rodent avoid this situation for future guest. Overall , room bed were comfy and new aircon was installed. The facility needs an upgrade.