The beds were not comfy at all. Under the beds hadn't been cleaned in quite some time as there were clothing items, and tissues, and an inch of dust. The outlet in the bathroom didn't work. Half of the outlets in the room itself didn't work. Each time we left, we had to walk past piles of garbage in the hall that people had set out. Room service only comes once a week, so it becomes unsightly and smelly fast! The rooms are not quiet at all! The guy on the floor above me woke up every morning at 3:30am and stomped around, slamming cabinets, cooking and setting the smoke alarm off. I could call his every move by the third night! There was an incident where the parking lot was full of cops and an ambulances for hours. I had my kids with me, and was concerned. The front desk refused to give me any information at all. I didnt need details. Just enough info to know it was an isolated event would've been nice! Obviously, I didn't expect a stay at the Sheraton, but I feel like I ended up somewhere between the Bates Motel and Motel 6. 10/10 would not recommend if you have kids with you.