Fantastisk hotel og service, mad er virkelig god. Dog er komunikationen i receptionen under alt kritik, hjemmefra planlagde vi flere ture og de var utrolig lang tid om at svare, udover det taler kun en engelsk
Jørgen
Jørgen,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
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manuel
manuel,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 8 日
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Keep up the excellent work.
Erick
Erick,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 2 月 21 日
It’s one of the best spa resort my husband and I have stayed. We really look forward to going back soon!
Lorena
Lorena,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 30 日
Natalie
Natalie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 16 日
I loved the property. The facilities (pool, spa, garden, restaurant, room) were outstanding.
I will return with my family.
Only minor comment: properly is not for people with limited mobility as it has multiple hills and steps to get to the room and pool.
Thanks a lot for great service.
Alina
Alina,2 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2024 年 12 月 10 日
Joseph
Joseph,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 25 日
Increíble Spa, habitaciones de primera y servicio excelente
Bernardo
Bernardo,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 9 月 22 日
Excelente! Gran atención, servicio, todo el personal cuida que tu estadía sea realmente placentera.
Rodrigo
Rodrigo,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 8 月 25 日
The staff was great! The amenities were great! I own a maintenance company so it is an area they need to take a look at. Our Spa tub filled VERY slowly and drained even slower. The skylight about the toilet leaked during the rain in room 26. None of these issues would prevent me from going again and I would have stayed longer if I could. However, I have bad pollen allergies and something was bothering me since it is 300 years old and has no A/C I had to leave. LOVED our Stay!
Alan
Alan,4 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 7 月 25 日
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Luis
Luis,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 6 月 5 日
Amazing hotel! Spa area was great, room m was amazing, service was excellent, property was beautiful!
William
William,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 23 日
Great location. Serene and beautiful. Amazing food and grounds. Staff are very professional, kind and willing to go the extra mile to make you comfortable. Enjoyed wonderful evenings by the fire. Comfortable beds, showers and private location
Alvaro
Alvaro,2 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2024 年 3 月 10 日
Xavier
Xavier,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2024 年 1 月 4 日
gina
gina,2 晚行程
Expedia真实住客点评
8/10 很好
2023 年 12 月 27 日
Overall l, was a good stay at the property for my family and I. Some of the pros include the beautiful grounds, the pool and the awesome staff for breakfast and dinner! A few of the cons are that in our room the bathroom area was overrun with ants. The bed wasn’t all that comfy either, and on additional “nit” is that the front desk only allowed for two towels for our room…which was super inconvenient traveling with my spouse and 3 kids. I’m a consultant and have lived in hotels for a good chunk of my career and never experienced this anywhere else (from low tier holiday Inn’s to classier establishments like JW Marriot and Ritz. These small little things can make or break a trip so I hope someone in management reads this and updates their policies accordingly. On that note, even though we weren’t allowed extra towels the front desk staff was kind enough to find an extra rollaway bed for my oldest to sleep in
Raymond
Raymond,3 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 12 月 25 日
Bhavik
Bhavik,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 12 日
Samari is a wonderful place to stay! Unique, historical buildings, pretty gardens, with excellent staff, food and spa. Everyone was so helping in making our time in Banos special and Dora in reception is the best! They also have a peacock on the property.
jennifer
jennifer,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 8 月 11 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 9 日
Muy buena atención y amabilidad, muy recomendado
Maria Elena
Maria Elena,3 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2023 年 7 月 6 日
The rooms smelled awful and the restaurant customer service ruined our night. I checked out before my reservation ended to escape the smell even though I didn’t receive a refund for the remaining days of our suite. Stay away from this hotel, I would not recommend. They tried to give us two old rooms that smelled terrible before they showed us the newer room which still smelled, just not as much. We stopped at the restaurant for a quick snack and drink before needing to board our scheduled Chiva bus. After 35 minutes of waiting for our drinks we had to tell them we can’t wait for our drinks anymore and we paid for our food and left. 15 minutes later the waiter chased us down in the streets where we were waiting for our bus and argued with us saying that we have to come back and drink the drinks they still continued to make after we paid and left and that they charged us for them without our authorization.
Brian
Brian,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2023 年 6 月 12 日
Beautiful and peaceful place. Exactly what we need to relax.
The personnel was the best.
The food is good, the “empanadas de viento” is something I recommend everyone to try.
Rossana
Rossana,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 5 月 29 日
Beautiful property, comfortable spacious rooms, great breakfast and views. Would definitely stay again.
Jennifer L
Jennifer L,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2023 年 4 月 13 日
Gorgeous hotel and historic buildings with a fabulous spa. We booked a beautiful suite with fireplace we used and jacuzzi. Bed super large and cozy! Delicious meals at the restaurant with ample breakfast included. Staff so helpful and friendly. Close to Banos town in a short walk or cab ride. We toured 2 fantastic days with Ivan. He is just the best and well worth booking him for touring the area. His # 593 96-764-8033