The location was perfect as it’s in the Parque los Fundadores and close to restaurants and the ferry. I got there early and was able to leave my luggage while I took a day trip to Cozumel. I was traveling alone with my toddler and felt very safe. The staff was great in helping me get a very early morning shuttle scheduled to Cancun (separate price).
Mayte
1 晚家庭旅行
8/10
Had all the simple basic necessities. Bed is very hard, it felt like we were sleeping on a boxspring rather than a mattress. On our last night and day of departure we had no hot water for a basic shower. Otherwise it is very clean and the location is perfect!
真实旅客
3 晚结伴旅行
6/10
Aceptable. No es la mejor vista al mar pero la ubicación está bien.
Ricardo
2 晚商务旅行
10/10
Emplacement idéal, accueil agréable et serviable. Propreté des chambres et de l'hôtel en général. Chambre très spacieuse et belle vue mer.
anthony
1 晚行程
8/10
Kurt
1 晚行程
8/10
El hotel cumple con su función principal, la gran ventaja y su principal atractivo es su ubicación, tienes un lugar privilegiado para la playa y para el paseo y la diversión en la 5a Avenida, además la vista desde el balcón es genial, en cuanto al servicio y la limpieza cumple con el standar
真实旅客
2 晚行程
10/10
Location is perfect - steps to the beach. The staff was extremely helpful and always ready to help. I travel about 100 days a year between business and personal matters. We were in town for business and I was pleasantly surprised at how well the place looked and how helpful the staff was. It’s close to the beach so you have that “beach” wear feel, but overall it was a great stay and I’d recommend it.
真实旅客
5 晚商务旅行
8/10
Bien..
Esta cerca del portal maya a unos pasos...
El primer día no tuve agua caliente
(No habían prendido el boiler..y les.egundonfoa no tuve agua
.
En horas lo arreglaron..de ahí en fuera todo bien..
Karla muy amable y Edwin de servicio de mantenimiento..bien!
Fabiola
5 晚结伴旅行
6/10
JUAN JOSE
3 晚行程
10/10
I almost want to keep this a secret and make up lots of bad stuff. But I know that would be a lie. This place was wonderful and an absolute gem. Staff was Terrific. With a big thank you to Carla and Alejandra for being awesome.
Elco
7 晚行程
8/10
Norman
1 晚行程
6/10
Esta muy bien ubicado el lugar, el internet no funciono, tampoco los canales de TV, pero no importo mucho ya que no los necesitábamos
Victor
2 晚浪漫旅行
10/10
Patrick
1 晚行程
10/10
Blake
3 晚行程
10/10
Location,Location,Location This was our 4-5th stay, we have stayed at other hotels and locations but this is the one we like the best and we now stick with, the partial seaside 3rd floor rooms are the best with the bricked domed ceilings IMHO, it was our 25th Anniversary and they went the extra mile to make the room nice with heart balloons and love swans from towels and a nice message, also the views from the balconies are amazing overlooking the central square and the beach and sea with a view of Cozumel in the distance and the Ferry Terminals about 300 yards away but you can't hear it just see it and all the people coming and going, if you enjoy people watching this is the spot, yet mostly quiet enough to sleep or take a nap at any time there are maya dance shows during the day 10-11 am and stop around 7-8pm in the square but not too loud, the hotel is located 5th and Juarez so about 50 yards to the hotel from the ADO bus station you can take from and back to the airport for $12.50 USD each way and 20 yards from some of the best powdered beach in Playa, also the AC worked great.
Phillip Martin
7 晚浪漫旅行
8/10
Muy linda
fernanda
1 晚行程
10/10
Colleen
1 晚行程
10/10
Deborah
2 晚行程
8/10
I had spotty wifi throughout the stay. The staff was quick and helpful in resolving it initially, but the problem persisted.
The room was okay. There was a mini fridge that didn't work, a coffee maker but no coffee or any coffee apparatus. The door was hard to lock and unlock without pushing it.
The staff made up for the few things that didn't work in the room. They were pleasant and always helpful.
Great location, but noisy. Not what you want if peace and quiet is what you're looking for. 3.5/5 for me.
Vikram
4 晚浪漫旅行
10/10
Truc
3 晚行程
10/10
Ronald
3 晚结伴旅行
8/10
Great location if you want to be near the action. Can be a little noisy as there is so much going on. Get an ocean view room on 2nd or 3rd floor. Very clean. Walk out the door to shopping, restaurants or the beach and the park is right across the street with street performances etc. Ferry to Cozumel is steps away.The pool is a little small but it works. Had a great time.
Andrew Gary
9 晚浪漫旅行
8/10
The property is clean and the staff were very pleasant. It does have an ocean view but is not on the ocean. It is located near the city square and ferry launch which makes getting around very easy. It can get a little loud but it generally quiet by 10pm. The pool area was clean but the water was a little cloudy. Overall it was a nice place to stay within that budget.