已验证
6/10 不错
2026 年 5 月 19 日
The resort itself was very nice to stay in on the beach…the issue was once we arrived to check into our room. We arrived late Friday evening and checking in the attendant said, “I knew this would happen we are overbooked and your room isn’t available” and stated I had only paid for 1 night when in fact it was 2 nights and I had the receipt to prove it. I was told we would have to move rooms the second day and they would put us in a very nice room for the night and would offer us something for having to move rooms…the room we received was the same type of room I had already booked…finally got in room and next day rolls around to move and had to wait around for half the day to get word the other room was ready and took time away from our trip after being told it would be a priority to get our room ready. Quite the pain having to wait around and waste the day waiting for someone to finally know something.
Tara
Tara，2 晚行程