Everything was superb and excellent...sure will book again next time
MOHD
MOHD,3 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 7 月 1 日
Lynette
Lynette,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 5 月 23 日
Frankie
Frankie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 5 月 5 日
It’s like going home….
I hv always been impressed with their level of service and staff’s attitude. They go way out to make sure guest hv a great home like experience. Thank you!!
Frankie
Frankie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 4 月 22 日
Great stay as usual!
I hv been staying here in my last few visits, the staff is extremely hospitable and friendly. They upgraded my room because Inam a frequent customer which is much appreciated. AC is cold enough and the only feedback for management is consider sound proofing windows for the outside facing rooms.
Frankie
Frankie,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 2 月 13 日
ROOM is big enough.
KENTARO
KENTARO,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 1 月 9 日
Jasteen Qays Bin Md
Expedia真实住客点评
6/10 好
2023 年 9 月 28 日
Room 713
The window view of Room 713 is blocked by the lift structure visually. I was told by the front desk staff that there is no other rooms available on that night of our arrival on 22 September. We have to bear with the "no window view" until we check out of the hotel. This is the second time we stay at Pacific Palace Hotel and will be the last time. It is confusing that I have reserved 4 rooms online at a month ago and fully paid, so the hotel management failed to arrange a better room for us. The hotel staff told me that I should find out in my own capacity about the living condition of Room 713 before booking online. Please tell me how the hell should I know i have been allotted to Room 713 and also the living condition of Room 713 where my source of information comes only from the illustrations of the hotel website? Should not the hotel management be responsible in looking at Room 713 and other rooms affected by the lift structures?
Andy
Andy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2023 年 9 月 24 日
Room 713
This is our second time staying at Pacific Palace Hotel. I recommended this hotel to my friends as we will be visiting Batam again on the weekend of 22 - 23 September. So a month ago, I booked 4 rooms for the group. On arrival, we were told by the counter staff that Room 713's window is visually blocked by the lift structure. So my colleague who stayed in that room has to shut down the window at all time. We asked for a change of room but was told that all rooms were taken up. Can the hotel management look into this issue of Room 713 and all other vertical and corresponding rooms? It was a killing joy for guests who have to put up with such living conditions. This will be the last time we are staying at Pacific Palace Hotel.
Andy
Andy,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 23 日
Andy
Andy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2023 年 7 月 24 日
KENTARO
KENTARO,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 21 日
Pacific Hotel Batam
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2023 年 7 月 9 日
.
SUDHAKAR
SUDHAKAR,1 晚行程
Expedia真实住客点评
6/10 好
2023 年 5 月 14 日
Curtains need to change to blackout ones as the sunlight really shine through the existing curtains when we sleep
JEFF
JEFF,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 5 月 1 日
Andy
Andy,2 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 2 月 7 日
Seah
Seah,2 晚行程
Hotels.com真实住客点评
6/10 好
2023 年 1 月 29 日
Quite run down hotel. Cleanliness need to improve, towel are not clean
wishXsr
Expedia真实住客点评
8/10 很好
2022 年 10 月 1 日
Zaw
Zaw,2 晚行程
Expedia真实住客点评
8/10 很好
2022 年 9 月 6 日
Unique design.
SOON
SOON,1 晚结伴旅行
Expedia真实住客点评
8/10 很好
2020 年 1 月 13 日
We are happy with the stay
Candy
Candy,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2019 年 12 月 24 日
Food & ambiance was worse, the room was big but run down with the price, not worth it.
真实旅客
2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2019 年 12 月 7 日
Great place to stay, peaceful enviroment staff are friendly
真实旅客
2 晚结伴旅行
Expedia真实住客点评
8/10 很好
2019 年 11 月 6 日
room was okay. was upgraded, room had an extra bed. would have preferred a smaller room.