we pre check-in on line, said we would be there at 3. I know check -in is at 4 like every other hotel, but the rooms are ready early. Our room was ready, but the lady made us sit in the lobby until 4, she left early and another lady check us in and didn't know why she did that to us. We went to the bar to get 2 regular drinks and it was $18.79....never, ever have we paid more than $4 a drink, that was a shock. Other wise she was nice & friendly.