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Londoner Grand, a Luxury Collection Hotel, Macao

5.0 star property
Luxury hotel with full-service spa, connected to the convention center, near The Londoner Macao Casino

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Photo gallery for Londoner Grand, a Luxury Collection Hotel, Macao

Restaurant
Outdoor pool, pool umbrellas, sun loungers
Exterior
Daily local cuisine breakfast for a fee
Restaurant
In the heart of Cotai, Sheraton Grand Macao offers a luxurious oasis with a poolside bar and 2 outdoor pools. Relax in the sauna or steam room, then unwind on the sun-kissed terrace. With free WiFi, shopping mall on site and multilingual staff to assist you.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Spa
  • Connecting rooms available
  • Pool
  • Parking available
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free airport shuttle
  • 24-hour fitness center
  • Self parking
  • 24-hour room service
  • Conference center
  • Business center
  • Meeting rooms

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
The current price is CNY957
CNY1,101 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Paiza Grand - Grand Henry Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Paiza Grand - Grand Henry Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Paiza Grand - Grand Elizabeth Suite

65-inch LCD TV with satellite channels, TV

Paiza Grand - Grand Elizabeth Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Paiza Grand - Grand Charles Suite

65-inch LCD TV with satellite channels, TV

Paiza Grand - Grand Charles Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Catherine Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Catherine Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Room, 1 King Bed, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, blackout drapes

Superior Twin Room, 2 Double Beds, Non Smoking (View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Henry Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Henry Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

65-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Suite, 2 Bedrooms, Non Smoking, City View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking, City View

Suite, 2 Bedrooms, Non Smoking, City View | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 2 Bedrooms, Non Smoking, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Paiza Grand - Grand Catherine Suite

1 bedroom, premium bedding, in-room safe, blackout drapes

Paiza Grand - Grand Catherine Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View, Poolside

Suite, 2 Bedrooms, City View, Poolside | Lobby

Suite, 2 Bedrooms, City View, Poolside

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View

65-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, blackout drapes

Deluxe Twin Room, 2 Double Beds, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Lobby

The Parisian Macao

  • Pool
  • Spa
  • Airport transfer
  • Parking available
9.0 out of 10, Wonderful, 1,415 reviews
The price is CNY957
CNY1,101 total
includes taxes & fees
Sep 1 - Sep 2
The Parisian Macao
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About the neighborhood

Map
The Londoner Macao, ESTR do Istmo, s/n, Cotai

What's nearby

  • Cotai Strip - 1 min walk - 0.0 km
  • The Londoner Macao Casino - 2 min walk - 0.2 km
  • Venetian Macao Casino - 3 min walk - 0.3 km
  • City of Dreams - 6 min walk - 0.6 km
  • The House of Dancing Water - 11 min walk - 1.0 km

Getting around

  • Macau Intl. Airport (MFM) - 10 min drive
  • Zhuhai (ZUH-Jinwan) - 55 min drive
  • Hong Kong International Airport (HKG) - 55 min drive
  • Zhuhai Station - 21 min drive
  • Cotai East Station - 10 min walk
  • East Asian Games Station - 16 min walk
  • Lotus Station - 16 min walk
  • Free airport shuttle

Restaurants

  • ‪Lord Stow's Bakery And Café - ‬4 min walk
  • ‪The Conservatory - ‬1 min walk
  • TDR Parisian
  • ‪Koufu 口福 - ‬8 min walk
  • ‪The St. Regis Bar 瑞吉酒吧 - ‬5 min walk

About this property

Londoner Grand, a Luxury Collection Hotel, Macao

Located just 3.3 mi (5.4 km) from the airport, Londoner Grand, a Luxury Collection Hotel, Macao offers a free shuttle at scheduled times. Guests can be pampered with massages at the spa and grab a bite to eat at one of the 3 restaurants. Other highlights at this luxurious hotel include an outdoor pool and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. The property is just a short walk to public transportation: Cotai East Station is 10 minutes away.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 2405 rooms
    • Arranged over 41 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (MOP 300 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Free airport shuttle from 10:30 AM to 9:00 PM
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) each morning 7:00 AM–1:00 PM
  • 3 restaurants
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • ATM/banking
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site
  • Full-service spa
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 65-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Espresso maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

The Conservatory - Onsite restaurant. Guests can enjoy drinks at the bar.
Chelsea Garden - Onsite restaurant. Open 24 hours. Open daily.
Hampton Court - Onsite restaurant. Open daily.

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately MOP 208 to 500 for adults, and MOP 208 to 500 for children

Parking

  • Self parking costs MOP 300 per day

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests age 13 and older will be considered adults.

Also known as

Londoner Grand, a Luxury Collection Hotel, Macao Hotel
Londoner Grand, a Luxury Collection Hotel, Macao Cotai
Londoner Grand, a Luxury Collection Hotel, Macao Hotel Cotai

Frequently asked questions

Does Londoner Grand, a Luxury Collection Hotel, Macao offer free cancellation for a full refund?

Yes, Londoner Grand, a Luxury Collection Hotel, Macao does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Londoner Grand, a Luxury Collection Hotel, Macao?

Yes, there's an outdoor pool.

Are pets allowed at Londoner Grand, a Luxury Collection Hotel, Macao?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Londoner Grand, a Luxury Collection Hotel, Macao?

Yes. Self parking costs MOP 300 per day.

Is airport shuttle service offered by Londoner Grand, a Luxury Collection Hotel, Macao?

Yes, a free airport shuttle is available from 10:30 AM to 9:00 PM at scheduled times.

What are the check-in and check-out times at Londoner Grand, a Luxury Collection Hotel, Macao?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Londoner Grand, a Luxury Collection Hotel, Macao?

No, this hotel doesn't have a casino, but The Londoner Macao Casino (2-min walk) and Venetian Macao Casino (3-min walk) are both nearby.

What is there to do at Londoner Grand, a Luxury Collection Hotel, Macao and nearby?

Londoner Grand, a Luxury Collection Hotel, Macao has a spa and an outdoor pool, as well as a 24-hour fitness center.

Are there restaurants at or near Londoner Grand, a Luxury Collection Hotel, Macao?

Yes, there are 3 onsite restaurants.

Does Londoner Grand, a Luxury Collection Hotel, Macao have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Londoner Grand, a Luxury Collection Hotel, Macao like?

Londoner Grand, a Luxury Collection Hotel, Macao is located on the Cotai Strip, a short 2-minute walk from Cotai Strip and 3 minutes' walk from Venetian Macao Casino. Travelers love the hotel's prime location.

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Londoner Grand, a Luxury Collection Hotel, Macao Reviews

Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
View
Restaurant
Bathroom
Bed
Store
Family friendly

What guests liked

  • Breakfast was fantastic, with many reviewers praising its quality and variety. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

This property is amazing. So beautiful and convenient location.
Maricar, 1-night trip

10/10 Excellent

Very nice hotel, great rooms, and friendly staff.
Dean, 2-night trip

10/10 Excellent

Me and my wife had a really great stay with Londoner Grand. The room and service is top notch and we will definitely stay again with Londoner Grand.
JUN MING JOEL, 4-night trip

10/10 Excellent

Wonderful experience
Ivy, 1-night trip

10/10 Excellent

a new hotel with the best view. super nice location, you are in the middle the best area of Macau. We enjoyed our stay so much ! great hotel
Chenbo, 2-night trip

10/10 Excellent

very nicr experience
kui, 2-night trip

8/10 Good

High quality and very clean hotel with convenient access to shopping malls. Would have liked to see a poolside bar but other than that everything was five stars. The shopping mall under the hotel is unbearingly cold so take a jacket with you until you get outside.
Louie, 3-night trip

10/10 Excellent

Perfect
KA WAI, 1-night trip

10/10 Excellent

My staying in Londoner Grand is absolutely amazing. One of their staff Frank has been extra helpful and friendly, I really do appreciate him upgrading our experience as it has been a while since we last came to Macau. All the staff in Londoner are very friendly and helpful. The room is clean and on point.
Kwan Ting, 2-night trip

10/10 Excellent

good！
Yang, 2-night trip

4/10 Poor

I arrived pass 11pm and it took 30 mins plus to check in. I booked a non-smoking room and was given a smoking room.
Ka Yan, 2-night trip

8/10 Good

I will come back
Thomas, 1-night trip

8/10 Good

It's a new hotel. The staff are generally nice with several needs more training on serving guests. No response on question I asked through Expedia message.
Selene, 1-night trip

10/10 Excellent

真新しく綺麗だった｡
TATSUMI, 2-night trip

10/10 Excellent

豪華有氣派
Wing Sheung Hilda, 1-night trip

10/10 Excellent

客房人員與櫃檯人員服務一流，超棒
Meng kung, 2-night trip

8/10 Good

Chenwei, 3-night trip

10/10 Excellent

新しく、とても綺麗なホテルです。マカオに行く時はまた泊まりたいと思います。
MITSUHIRO, 2-night trip

10/10 Excellent

舒服
Hau Chi, 1-night trip

10/10 Excellent

It was a nice hotel, super clean, top grand
NAING, 3-night trip

10/10 Excellent

本次住宿非常開心及十分滿意。房間里乾淨寬敞，酒店提供的兒童用品也非常好用，下次必定再訂。今次住宿給我們帶來一次難忘的旅程並非常推薦給大家親子遊
LUCY LU, 1-night trip

2/10 Terrible

房間空氣質素欠佳。前台服務態度好差
Yan Yan, 2-night trip

10/10 Excellent

Ka wai Vivian, 2-night trip

8/10 Good

Everything is good 👍

房間舒適整潔，電視機很大，床褥軟硬適中，睡得很好，只是房間面積較細。
WING SZE VINCI, 1-night trip

10/10 Excellent

超級好的入住體驗

我很少選寫入住評語的，但今次入住「倫敦人名匯豪華精選」酒店，不得不寫了！ 1）首先步入酒店，見到有6個check-in counter為客人辦理check-in手續，所以辦理入住手續很快 2） 在check-in counter辦理手續，職員Jovi非常有禮及熱情地向我講解酒店的資料，令人感覺很親切及很舒服！而禮賓部亦為我今次入住upgrade 了套房！禮賓站Irene還出迎並引領我和太太前往房間，很細心及貼心介紹房間內的每個細節，並免費使用mini bar, 加上房間的佈置及精美小蛋糕，以及Irene主動為我延遲退房，這些窩心的超級服務之前未曾遇過的！ 3） 酒店所有設施都很新、很高尚，房間非常清潔，俾人有一種高了幾級的感覺，尤其健身室！ 而我遇到過的職員都非常有善及很熱情有禮的。 4）所以一間酒店能被推崇，不只是某一部門或某一賣點給引客人，而是齊個酒店團隊的充分合作才能做就今日這間咁出色的酒店！ 下次我來澳門一定會再次入呢間酒店的！
SIU CHUEN, 1-night trip