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Best Western Plus Hotel Arcadia

3.5 star property
Art Deco hotel with bar/lounge, near Madame Tussauds Vienna

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When you stay at Best Western Plus Hotel Arcadia, you'll be in a great location, within just a 10-minute walk of Messe Wien Exhibition and Congress Center and Madame Tussauds Vienna. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights at this Art Deco hotel include a snack bar/deli, a terrace, and a garden. Public transportation is just a short walk: Vorgartenstraße Station is 6 minutes and Vorgartenstrasse U-Bahn is 7 minutes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • Sauna
  • Self parking
  • Bar/lounge
  • Room service
  • Business center
  • Airport pick-up service
  • Terrace
  • 24-hour front desk
  • Garden
  • Computer station

Feel at home (6)

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
The current price is CNY827
CNY933 total
includes taxes & fees
May 31 - Jun 1

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Twin Bed (1 Single Bed, Quiet Location)

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 2 Queen Beds (Quiet Location)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Apartment, Multiple Beds, Kitchenette (Quiet Location)

Standard Apartment, Multiple Beds, Kitchenette (Quiet Location) | Room amenity

Standard Apartment, Multiple Beds, Kitchenette (Quiet Location)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location) | Premium bedding, in-room safe, laptop workspace, blackout drapes

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

9.0 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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Exterior
ibis Wien Messe
Leopoldstadt
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 648 reviews
The price is CNY463
CNY523 total
includes taxes & fees
Jun 14 - Jun 15
ibis Wien Messe
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About the neighborhood

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020

What's nearby

  • Wurstelprater - 3 min walk - 0.3 km
  • Giant Ferris Wheel - 8 min walk - 0.7 km
  • Messe Wien Exhibition and Congress Center - 8 min walk - 0.7 km
  • Prater - 9 min walk - 0.8 km
  • Vienna International Centre - 3 min drive - 2.1 km

Getting around

  • Vienna International Airport (VIE) - 22 min drive
  • Handelskai Station - 4 min drive
  • Vienna Praterstern Station - 8 min walk
  • Vienna Mitte Station - 28 min walk
  • Vorgartenstraße Station - 6 min walk
  • Vorgartenstrasse U-Bahn - 7 min walk
  • Messe-Prater U-Bahn - 8 min walk
  • Airport pick-up service

Restaurants

  • ‪Dean & David - ‬7 min walk
  • ‪Meszé Restaurante - ‬6 min walk
  • ‪BahnBistro Lassallestrasse - ‬6 min walk
  • ‪A1 Telekom Austria AG - ‬6 min walk
  • ‪Ullmann's Zuckerbäckerei - ‬6 min walk

About this property

Best Western Plus Hotel Arcadia

When you stay at Best Western Plus Hotel Arcadia, you'll be in a great location, within just a 10-minute walk of Messe Wien Exhibition and Congress Center and Madame Tussauds Vienna. You can unwind with a drink at the bar/lounge and the sauna makes for a relaxing end to the day. Other highlights at this Art Deco hotel include a snack bar/deli, a terrace, and a garden. Public transportation is just a short walk: Vorgartenstraße Station is 6 minutes and Vorgartenstrasse U-Bahn is 7 minutes.

At a glance

DONE

Hotel size

    • 72 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 18 per night)
    • Height restrictions apply for onsite parking
    • Offsite parking nearby (EUR 18 per night; reservations required)
DONE

Transfers

    • Airport pickup on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Playground

What to do

  • Boat tours nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2013
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Sauna
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Art Deco architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Alarm clock
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 18 per person
  • Airport shuttle service is offered for an extra charge of EUR 58 per vehicle. Maximum occupancy 4

Children & extra beds

  • Rollaway beds are available for EUR 35.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 18 per night
  • Parking is available nearby and costs EUR 18 per night
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Arcadia

Best Western Plus Arcadia

Best Western Plus Arcadia Vienna

Best Western Plus Hotel Arcadia

Best Western Plus Hotel Arcadia Vienna

Best Plus Arcadia Vienna

Best Western Plus Hotel Arcadia Hotel

Best Western Plus Hotel Arcadia Vienna

Best Western Plus Hotel Arcadia Hotel Vienna

Frequently asked questions

Are pets allowed at Best Western Plus Hotel Arcadia?

Yes, pets are welcome. There's a charge of EUR 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Plus Hotel Arcadia?

Yes. Self parking costs EUR 18 per night.

Is airport shuttle service offered by Best Western Plus Hotel Arcadia?

Yes, a shuttle from the airport to the hotel is available. The charge is EUR 58 per vehicle.

What are the check-in and check-out times at Best Western Plus Hotel Arcadia?

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at Best Western Plus Hotel Arcadia?

No, this hotel doesn't have a casino, but Casino Wien (6-min drive) is nearby.

What is there to do at Best Western Plus Hotel Arcadia and nearby?

Have fun during the warmer months with activities nearby such as boat tours. Enjoy amenities like a sauna and a garden.

What's the area around Best Western Plus Hotel Arcadia like?

Best Western Plus Hotel Arcadia is in Leopoldstadt, a short 6-minute walk from Vorgartenstraße Station and 11 minutes' walk from Prater.

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Reviews

Best Western Plus Hotel Arcadia Reviews

8.2

Very Good

8.8

Cleanliness

7.4

Location

8.4

Staff & service

8.2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was abundant, very good, and catered to different tastes and dietary needs. (5 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Taxi
Service staff
Lobby
Location
Airport

Reviews

Verified

10/10 Exceptional

Staff were very friendly and the hotel had a very convenient location. Lovely breakfast available.
Ashling, 4-night trip
Verified

10/10 Exceptional

We enjoyed our stay at this hotel,the staff was super friendly,walking distance to the center.
Nurit, 3-night trip
Verified

8/10 Very good

I would definately stay there again. The properry was professional. Clean quiet. Staff was excellent and the service were wonderful.
Sean, 8-night trip
Verified

8/10 Very good

Will return

Location & accomodation good, staff excellent.
Michael, 2-night trip
Verified

8/10 Very good

Simple, clean hotel near public transport.
Elena, 3-night trip
Verified

10/10 Exceptional

Comfortable std twin bed room, non std pillows, with empty bar fridge to put your drinks in. Decent clean modern bathroom. Value for money stay.
Aaron, 3-night trip
Verified

10/10 Exceptional

This location was great for accessing public transport. The room was clean and the bed comfortable. There wasn't a huge amount of floor space for big luggage but I managed ok.
Tamara, 4-night trip
Verified

8/10 Very good

Many thanks to the staff for taking care of my luggage the few days im away from Vienna. Apart from the trash bin lid that’s not working in the room, everything is in good condition
Zheng, 1-night trip
Verified

6/10 Good

Check in was very easy, having done most of it online. Hotel is very convenient, being 5 minutes walk from the nearest U-bahn stop (Nestroyplatz). However, room was quite small and was looking generally quite 'tired'. There was no functioning air-conditioning.
Brian, 3-night trip
Verified

10/10 Exceptional

Good location and nice breakfast

The hotel was located quite close to some attractions, like Prater for example. But it was also 5 minute walk to the underground for a 10 minute ride to the main area. The breakfast was nice.
Kevin, 5-night trip
Verified

10/10 Exceptional

It's conveniently located near grocery stores & metro. I enjoyed walking so I don't mind walking while sightseeing along the way. The front desk is always staffed & helpful. There's a fridge & percolator that's perfect for making my own coffee. Although they offer breakfast but at 18€ per day, I preferred getting my own food from nearby grocery stores that sell ready made sandwiches & salads, etc. I'd come back to this hotel again.
cielo, 8-night trip
Verified

10/10 Exceptional

Nice air conditioning and room size

Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Molly, 3-night trip
Verified

8/10 Very good

A decent hotel with easy access to transit

The hotel suited our purposes perfectly. The staff was friendly and helpful. You need to become familiar with public transportation to enjoy Vienna as a tourist if you use this hotel. There is an Underground station few meters away, but if that kind of thing intimidates you, consider another hotel. The area around the hotel is quiet which makes it good for sleeping but you need to get to one of the main areas to have the best Vienna experience. There are a few restaurants and bars near the hotel and it was safe enough at night, but the action is elsewhere.
Dan, 3-night trip
Verified

10/10 Exceptional

Service and attention amazing very friendly ,efficient nice and kind. Flexible as well.
Sabrina, 2-night trip
Verified

10/10 Exceptional

I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Peter, 2-night trip
Verified

8/10 Very good

It was quiet
Sandnes, 2-night trip
Verified

6/10 Good

Terrible breakfast, nice Rooms. Unfortunaly we had Windows to the arrest with garbagetrucks tumbling outside every morning.
Andreas, 2-night trip
Verified

10/10 Exceptional

Couldn't ask for a better Port in a Storm

I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Teresa, 1-night trip
Verified

8/10 Very good

I recently stayed at this hotel and overall had a pleasant experience. The reception and hotel staff were exceptionally helpful and friendly, always ready to assist with a smile. The hotel was clean and tidy, and my room was well-maintained with complimentary tea and coffee, which was a nice touch. Breakfast offered a very good variety, catering to different tastes and dietary needs, and the location is quite convenient — within reach of the city center and easily accessible by public transportation. That said, the room itself was significantly smaller than expected. I had anticipated a queen-size bed, but the room came with a small single bed, which was a bit of a letdown in terms of comfort. In general, it's a good value for the money, but with a few improvements, especially regarding room size and bed options, it could offer a much better experience
Asaad, 1-night trip
Verified

6/10 Good

Nothing fancy . Clean and tidy.
Nigel, 3-night trip
Verified

6/10 Good

Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Elizabeth, 3-night trip
Verified

8/10 Very good

The staff is really friendly and it's walking distance to Prater park and a mass transit hub. I travel for work, often for multiple weeks at a time. There are three things I always look for in a hotel: refrigerator, laundry, and parking (if I'm renting a car). Though small, there is a refrigerator in the room. Big enough for a few bottles of water but not much more. They have a laundry service, but be warned it is outsourced, very expensive, and cash only. Parking is available in a secure garage about 2 blocks away for a fee but be sure to reserve a spot when you make your reservation. Otherwise if you're lucky, you might find a spot on the street. The room itself is adequate and relatively clean.
Brendon, 4-night trip
Verified

8/10 Very good

Easter Weekend- 2025

Room was a little dusty on arrival, especially under the beds and tables. Bathroom door handle had been damaged previously and locking mechanism didn't fully retract if used. Light above bathroom mirror never came on either. We took the room as it was advertised with a bath which our daughter would have benefited from, room only had a shower. Communal areas were very well maintained and front desk assistance was very helpful on check in/out and also assisted us with a uk plug converter at no charge. We only stayed for one night and were out early the next day so didnt mention the issues at the time.
1-night trip
Verified

10/10 Exceptional

Very good service and breakfast. Clean room. 10 minutes from Praterstern train station.
Dimitrios, 3-night trip
Verified

8/10 Very good

Good pricing; close to where I wanted to go
Zheng, 3-night trip