The additional charge for parking was a surprise. There was a card key issue, where we had to get new ones almost every day during our stay.
Adam
Adam,7 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Could have been way better.
There was dirt in the corners. The floor was sticky. There was a large broken piece of wood under the vanity that was dangling under and there was dirt and chunks of wood in the corners there. The sheets had stains and the pillows were worn out
Bethany
Bethany,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 23 日
April 2025 review
Great Hotel for family travel or work needing longer stay with the convenience of kitchen, family room and bedroom. Remotes didn't work in all rooms and if your not on the top floor, it sounds like a playground above you with constant running and moving furniture. Ceiling is paper-thin. Hotel Concierges should put ALL families with small children on floors 1 and 2 ONLY anything higher results in non-stop noise! Other than that, this Hotel is awesome for location, size and somewhat updated amenities.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Cheron
Cheron,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
kisha
kisha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Marisol
Marisol,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 13 日
Carlos
Carlos,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
Erik
Erik,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 26 日
Horrible customer service
First impressions are everything and when I entered the hotel I felt like I was bothering the person to do their job. We were not greeted, we were not given a response after saying thank you. I searched for a hotel with free parking and when I arrived I was told I had to pay for parking. I had to ask for the price of water before being given a "welcome" bag with 2 bottles of water. Once again I said thank you and no reply. The pictures of the room on the website were beautiful, unfortunately the room was not, the dishwasher had better days, the cabinets had seen better days. The cleaners should be written up or given bleach for the mildew in the shower. Never again will I stay at this hotel. Kayla was trying to make it right but unfortunately she was off when I was available.
Jonathan
Jonathan,5 晚商务旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 10 日
Sheena
Sheena,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
PAUL
PAUL,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 2 日
JASMINE
JASMINE,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 28 日
kisha
kisha,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 27 日
Dave
Dave,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
An OK stay
Our stay was ok.Staff were nice,just seemed a little rushed.
The heat with air blowing all night made for a very un comfortable night stay.
Complimentary drinking water (16 oz bottle a day) would have been nice.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 18 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 11 日
Tanisha
Tanisha,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
Keona
Keona,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 1 月 30 日
I booked this in December and when I got there they told me $12. Per day parking. But their website still says free parking. I should get a refund.
Joanne
Joanne,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 27 日
Arif
Arif,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 26 日
Overall stay was great, just don’t like the daily parking fee
Shaniqua
Shaniqua,2 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 1 月 25 日
JASMINE
JASMINE,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Dayana
Dayana,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 24 日
I have stayed here multiple times but this time they charged for parking... are you kidding its Carle Place nott. The parkingspots were icy. Not a fan. I stayed a week. A D Im Hilton Honors wft... i will stay elsewhere