Just came in from Toronto for a night, the room wasn't bad, but the airconditional needs to be serviced.
JIDE
1 晚行程
10/10
Robert
1 晚行程
10/10
Casey
3 晚行程
10/10
Andrea
2 晚家庭旅行
6/10
Did not appreciate the new parking fee.
Eduardo
2 晚家庭旅行
6/10
I never stayed at the hotel this time. I canceled it.
I wish I could of stayed there and given my review
One suggestion is allow earlier check in times like 2PM so that those who arrive earlier can settle in their rooms.
thank you
Cynthia
1 晚行程
4/10
Firstly paid guest had to pay $12 per night to park. Our room reeked of curry. Missing silverware in kitchen. Was not told that housekeeping was upon request only. Stayed here ladt year. Much different and a bit disappointing. We stay here for convenience onlly.
Donna
4 晚行程
10/10
great location, fast check in. welcoming,
would stay there again👍
Nichola
1 晚行程
8/10
The additional charge for parking was a surprise. There was a card key issue, where we had to get new ones almost every day during our stay.
Adam
7 晚家庭旅行
6/10
There was dirt in the corners. The floor was sticky. There was a large broken piece of wood under the vanity that was dangling under and there was dirt and chunks of wood in the corners there. The sheets had stains and the pillows were worn out
Bethany
2 晚家庭旅行
8/10
Great Hotel for family travel or work needing longer stay with the convenience of kitchen, family room and bedroom. Remotes didn't work in all rooms and if your not on the top floor, it sounds like a playground above you with constant running and moving furniture. Ceiling is paper-thin. Hotel Concierges should put ALL families with small children on floors 1 and 2 ONLY anything higher results in non-stop noise! Other than that, this Hotel is awesome for location, size and somewhat updated amenities.
真实旅客
1 晚家庭旅行
10/10
Cheron
3 晚家庭旅行
10/10
kisha
2 晚家庭旅行
10/10
Marisol
1 晚行程
8/10
Carlos
1 晚家庭旅行
10/10
Erik
1 晚家庭旅行
4/10
First impressions are everything and when I entered the hotel I felt like I was bothering the person to do their job. We were not greeted, we were not given a response after saying thank you. I searched for a hotel with free parking and when I arrived I was told I had to pay for parking. I had to ask for the price of water before being given a "welcome" bag with 2 bottles of water. Once again I said thank you and no reply. The pictures of the room on the website were beautiful, unfortunately the room was not, the dishwasher had better days, the cabinets had seen better days. The cleaners should be written up or given bleach for the mildew in the shower. Never again will I stay at this hotel. Kayla was trying to make it right but unfortunately she was off when I was available.
Jonathan
5 晚商务旅行
10/10
Glenda
1 晚行程
4/10
Very disappointing! They advertise free parking but when you get there, they charge $12/night for parking. Zero customer service. Kept telling us they changed their policy, but this is false advertisement! No apologies, no acknowledgment that this is not the customer's fault, just threatened us with towing. I would have no problem paying for parking if it was properly advertised. This is just a ploy to make their prices seem lower than their competitors in the area. Very unpleasant customer service. The negative interaction left a bad taste. Not what I would have expected from this caliber of a hotel!
Abiy
2 晚浪漫旅行
8/10
$13 for 12 hours to park kinda crazy but other than that it’s a good hotel for the price the room has a lot of space