I tried to reached to them a week before my travel to get some information about the transport options to the hotel nobody responded i was already heading towards the hotel when i received an email in italian with useless information. On the day of arrival at reception they told me most of the facilities are closed including the restaurant none of this was mentioned while i made the bookings. The lady at the reception on 23rd around 13:30 while speaking to me in between exchanged words in her language with her staff member and both laughed and passed weird expressions which is very unprofessional and insulting to do to your guests. We went into the room noticed even the basic things are not in the room for a 4 star hotel. Only 2 water bottles in the fridge no kettle no tea bags no iron, Broken cupboards, Ants in the balcony, broken hair dryer, noisy Bed We asked them for extra towels 3 times finally had to get down and ask for 4 time.The AC was blowing air not cooling the room due to this my 1 year old got unwell and had temperature. I requested to make the AC work nothing changed. We went to speak at the reception and when we mentioned our baby is unwell they laughed at us at this moment we realised its a very unsafe place to stay.extremely rude and unprofessional staff worst hotel experience of my life.I had to leave the hotel and make another booking at a different place.
Faheem
3 晚家庭旅行
6/10
La struttura è bella niente da dire avevamo la vasca idromassaggio in camera e mi finita ad asciugare acqua che perdeva ovunque, letto nonostante il Topper scomodo, cuscini troppo duri e colazione scarsa non veniva rifornita
Tiziana
1 晚浪漫旅行
8/10
Struttura un po datata . Da ristrutturare i bagni con piatti doccia ammuffiti.
Ottima la sua posizione difronte al mare a metà tra taormina e messina
Gaetano
4 晚行程
10/10
真实旅客
3 晚结伴旅行
4/10
La spiaggia organizzata dell'albergo era stata dismessa anzitempo e, comunque, anche l'ospite dell'albergo avrebbe dovuto pagare l'ingresso ( ?? ) . Non si può sentire !!
Colazione a pagamento ( extra ) pessima : la sconsiglio a tutti . Meglio nel bar accanto all'albergo
La camera ( standard ) , a noi, fortunatamente è capitata in buono stato. Altri ospiti che avevano la superior invece è capitata in pessime condizioni
MICHELE
2 晚浪漫旅行
10/10
A nice big hotel (which is rare for Italy). The hotel has free parking out front and is right across from the beach
Matthew
2 晚浪漫旅行
10/10
Paolo
2 晚家庭旅行
10/10
Week-end in relax!
Camera vista mare con idromassaggio molto bella ma soprattutto super pulita!
Ottima la colazione!
Avremmo voluto sapere al telefono da parte della ragazza che ci ha risposto che la spiaggia fosse a pagamento e che in piscina é necessaria la cuffia...
Personale super cordiale al bar, colazioni e il mitico Ciccio alla Reception!
Torneremo sicuramente.
Alfredo
1 晚浪漫旅行
6/10
Nicolaj
1 晚行程
8/10
La pulizia nelle stanze e' stata svolta in modo perfetto
Vincenzo
5 晚家庭旅行
4/10
Maria Teresa
1 晚行程
8/10
Posizione strategica
Miriam
7 晚家庭旅行
2/10
Sophie
2 晚行程
10/10
LAURA
2 晚行程
8/10
Erittäin mukava hotelli hyvällä sijainnilla merenrannalla. Siisti hotelli, mukavat huoneet, hyvä ilmastointi. Hyvä aamupala. Viihtyisä ravintola, missä aika kalliit ruuat ja juomat. Uima-allas alue muuten mukava, mutta allasbaari (mahdollisuus syödä ja juoda) olisi ollut hyvä. Uimahattu pakko ihmetytti eikä tästä ollut kerrottu missään. Voin suositella tätä hotellia!
Heidi
3 晚结伴旅行
4/10
Sin disponibilidad de parking, cuando aparcar por los alrededores es un infierno.
Habitación pequeña con camas individuales separadas.
Nevera que no funciona.
Piscina que le da la sombra y no te dejan consumir ni agua.
真实旅客
2 晚行程
8/10
Hôtel très sympa face a la mer
Piscine avec vue sur mer
Chambre propre et spacieuse
Emilie
1 晚家庭旅行
6/10
Hotellet saknade gym trots att det skulle finnas, takträdgården var en cementplatta, handfatet läckte, parkeringen var full som tvingade oss betala 15€ för gatuparkering.
Sabrina
2 晚行程
10/10
La consiglio tutto perfetto
Gianluca
1 晚行程
6/10
Prima hotelkamer. Netjes en schoon. Maar enorm gehorig. In de ochtend word je gewekt de slaande deuren, stofzuigers en wc’s van de buren die doorgetrokken worden.
Men is niet heel erg vriendelijk bij de receptie of de bar. Wel bij het ontbijt overigens. Maar dat ontbijt was iedere dag hetzelfde. Voor mij prima, maar als je er langer bent is varieteit in beleg misschien wel prettiger.
Anoushka
4 晚行程
8/10
Ellen
7 晚行程
2/10
Do not rent this hotel. I paid extra for an upgraded room. The shower was not working and the water came in to the room. I asked for it to be fixed 3 times, without any luck. And in the end they still got me to pay for the upgraded room. Terrible service
Subhan
3 晚行程
10/10
Charbel
8 晚家庭旅行
6/10
Overall the hotel is nice but needs some maintenance. We did not get towels on the first night because the reservation showed only one person even though we paid for the extra. Front desk personnel was not in a good mood and not nice at all. Cafeteria personnel was more kind.