The property was hugely outdated. The prices were equivalent to the Marriott but quality and service really far behind that offered at the Marriott.
We were given a room with no view and smelt of damp, to the point the wall paper was peeling off and the phones didn't work. When we asked for a room swap they second room still smelt of damp and the staffs suggestion was to offer an air freshener. The solution to the appliances not working was to be spam rang to check if the phone was working. The bathroom was mouldy. If the nearby hotels hadn't been fully booked we would have left immediately.
We tried to give the hotel the benefit of the doubt and explored the pool side bar but the chairs were covered in dirt (and actual bird feces) and it took over an hour for them to bring a mocktail and water bottle to the table.
The duty manager then kept telling my partner not to lodge a complaint.
Priya
1 晚家庭旅行
10/10
Room were very clean. Sofa in the living room is showing age and needs deep cleaning. Bathrooms were clean and well maintained. Breakfast buffet was excellent. Overall, it is a well maintained property. Staff was very courteous and worked very hard to look after all our needs.
Vikas
4 晚行程
6/10
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Malay
2 晚行程
10/10
atsuo
1 晚行程
6/10
This property charged $200 per night and this hotel is worth less than $100. Cleanliness and room check in and out is very mediocre. Even restaurant food is not that great
Venkata
3 晚行程
10/10
Hitesh
2 晚行程
6/10
Service was very slow and I was on 7th floor and smelled like a garbage all over the floor.
Ram
2 晚商务旅行
2/10
I called multiple times to get someone to help me with check out but no one showed up for 30-45min and than I decided to carry everything myself down to the reception. I was hearing loud base of music until 2am from the next door or downstairs.
JITENDER
2 晚行程
10/10
Good location of property to visit Jaipur.
Santosh
2 晚家庭旅行
10/10
TAKAHIDE
7 晚商务旅行
10/10
Awesome property. Must stay
Shivam
1 晚家庭旅行
4/10
Manu
3 晚行程
4/10
Outdated property
Maninderpal
3 晚家庭旅行
10/10
rahul
1 晚行程
4/10
We are not happy with the kind of service we expect from this hotel we have stayed many hotels but this hotel service is not good i am very happy with manager NITIN who help quickly after I complained about my situation big thanks to him.
Denis
2 晚家庭旅行
4/10
The staff was not professional at all. I have been travelling for business for the last 25 years. Never, the hotel staff members come to my room for me to pay for the soft drink I had during the dinner despite my instruction to put it on my room account. Very irrational and amateur behaviour.
Bilal
2 晚行程
2/10
Bad experience. The linen was dirty, air conditioning average and my room didn’t connect with internet. Had to change room.
真实旅客
2 晚商务旅行
2/10
Staff were very rude and unhelpful. They did not honour our room reservation and gave us a smaller room and charged for extra beds. Overall this is a Radisson in name only- it did not live up to the brand standards of Radisson Hotels
Adrian
1 晚行程
8/10
It was ok
Raminder
2 晚行程
6/10
Bjarte
4 晚行程
10/10
We booked this hotel for 3 nights. We have to change our room 4 time for various reasons. First we booked double bed, they gave us king, second room hotel staff said there is technical difficulties, third room was very dirty, and smelly, fourth one light wasn't working. With in 3 nights we had to change our room 4 times. Staff was very nice. Food was just ok, not many varieties.