Upon arrival for my pre booked and paid for my 5 day 4 night stay, I was informed that the hotel was not taking any clients as the hot water and Wi-Fi were not working and that Expedia had been notified immediately upon receiving notification. At no stage was I notified and had to find alternative accommodation. I now request my payment made to Expedia be refunded.
Graham
4 晚行程
8/10
真实旅客
3 晚行程
8/10
Room basic but pleasant, staff really nice, breakfast good. I waas bitten in the night, but can't be sure whether that was something in the bed or a mosquito from outside.
Chris
1 晚行程
8/10
Good location, near a mall.
真实旅客
2 晚商务旅行
8/10
staff at the Ecoland Suites & Inn were very nice and courteous, they went out of their way to make sure everything was fine. staffer went out of their way to make sure I was well taken care of,
aircondition system needs to be improved ..... room is stuffy, feels like its been locked for ages.... no good ventilation even when its not in use...
staff were attentive and conteous they tried to provide my requedt but they are limited to what they currently have.... they are renovating, good sign. hooe they work on air quality.... better removed the carpet in the stairs....
tto
1 晚行程
10/10
Excellent Services and Nice accomodation , safe place
Dens
1 晚行程
2/10
I was so frustrated, the room was dirty , toilet was horrible , I couldn’t even set at the sofa ,, I checkout at early as 6am the next day , I CANT STAND IT !!!!!! First and last ,,
Leony
1 晚行程
8/10
Juniper
1 晚行程
4/10
I keep on transferring another room coz first room it has foul odor, 2nd room still smells bad and no window. Then i upgraded to the suit room with window. There & then i was able to rest
真实旅客
2 晚商务旅行
8/10
Not bad
A K
4/10
Housekeeping don’t do a good job. You tell them to clean your room and they just clean the parts that can be seen but when you look under the beds is oh so dirty. There are small cockroaches and eggs too
ThomasNeil
7 晚家庭旅行
6/10
Only 2 things that made me rate it w/ 3, the pool & the local area wherein so close to different restaurants. The facility is outdated needs renovation, installation of elevator & electronic locks w/ working secondary lock, & clean & fix the air-conditioning systems..
Bryan
1 晚家庭旅行
4/10
First hotel that would not clean room,
robert
4 晚浪漫旅行
2/10
The bedsheets have many holes, there were small bed bugs, there was no foot mat, the faucet of the sink is moving, shaking...never again will I book in this hotel!
Barbara
2/10
The room was not cleaned properly, bed sheets itchy, the bathroom mouldy smelt of rising damp. Had to run the air con for 10mins with the door open prior to each entry. The entire room needs a good clean and there is insufficient natural light. We had some options for accommodation to make our stay here as short as possible. We used those...I was also sick twice from the breakfast meals served onsite. Never again.