We had a great stay. This is definitely more of a family friendly hotel, great for kids/families. The hotel is a cute retro theme. Resort food was good and we really loved the shakes and ice cream shop. Pools are great, but we were bummed that the waterfalls weren’t working in the lazy River the week we stayed there. Gym is awesome. It had everything we needed, very clean and had a good layout with lots of machines. Customer Service was really amazing everywhere we went. We are happy with our stay!
Jennifer
Jennifer,5 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 5 日
Below mid.
The rooms feel like the old rooms I used to stay at as a kid in a cheap $40 room in Kissimmee with my parents. The sofa bed was the worst sofa ged I’ve ever slept in my life. Felt like bricks. The family “suite” is really not a suite whatsoever. I would definitely not stay here again. My kids enjoyed the pool but what kid doesn’t? They charge for Floaties in the lazy river like who does that? Not even the 5 star resort charges for floats for their lazy river. I hope they either remodel their rooms and maybe have real suites with a two bedroom, or lower the price to what it really feels like, a cheap motel inn with a pool and lazy river. Those rooms where not worth $400 a night.
angela
angela,2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 8 月 4 日
Limpeza e arrumação horrorosas!
Ficamos neste hotel outras 7 vezes mas pela primeira vez vamos avaliar negativamente duas situações:
Limpeza: terrível, o resort passou a fazer limpeza e arrumação dos quartos dia sim dia não! Precisamos ficar atrás de toalhas limpas, papel higiênico e etc vários dias!
Piscina: Todas as vezes que fomos para a piscina não conseguimos sequer uma toalha limpa, horroroso!
Flavio
Flavio,16 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
David
David,6 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 4 日
Check in was slow, room too small. Had to go back to lobby and Ryan took care of us. He was soooo nice. It was such a relief after long layover, extra hour in air due to bad weather, long line picking up rental car at airport. And long wait checking in. Our stay was great, 2nd room was perfect for the 5 of us. Really appreciated the shower and commode being separate. Loved the lazy river. Had fun!
Joanna
Joanna,4 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Door keys did not work, despite multiple discussions with front desk staff. Towels had poop stains on them despite being “fresh”
Daniyal
Daniyal,5 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 3 日
Cabana Bay is a great family hotel. The hotel lacks healthy food options in a full-service capacity. We had an incident where the music was so loud on a Sunday morning that we all woke up to it. We were told this is the standard. When I asked a manager why they would blare music for the one person at the pool (8:10 am) versus the 100s sleeping, they turned it down. I genuinely think this was an error but why it has to be pointed out baffles me. The staff was very friendly and accommodating throughout our trip.
Ellen
Ellen,4 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Mycket bra boende. Kan klart rekommendera detta. Fantastiskt läge nära Universal med Shuttlebuss.
Per
Per,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 3 日
Christi
Christi,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 1 日
ALEXANDRE
ALEXANDRE,11 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 31 日
It was a wonderful hotel! We were there for a last minute getaway family vacation and visit to Universal. Everything met and exceeded our expectations.
Deborah
Deborah,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Fiona
Fiona,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 30 日
Family of 4 and we stayed in the family suite and was nice size room with comfy beds.The pools and lazy river were awesome!
Sara
Sara,5 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 27 日
Excellent stay
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 26 日
Roxeann
Roxeann,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Good hotel, nice options for food. Like the entrance for volcano bay as well
Christina
Christina,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 7 月 25 日
The room was exactly as pictured, and the beds were really comfortable. Food was good from the diner and the ice cream shop is a must go!
ISSUE!! Checking in is a nightmare. Very unorganized and chaotic. With every desk staffed it was still an hour and 20 minute check in. Then find out you pay $25+ a day for parking!
Got an alert at 2:30am that they charged my card $230. Followed by a text from the lady who checked us in asking about my stay and if Im enjoying or need anything.
Didn't say ANYTHING about the charge. Had to go talk to them after a day at the park to find out they "accidentally charged my card" and no one could explain what the charge was or how they got it.
After 6 days, finally got that money back.
Kandise
Kandise,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
真实旅客
3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Summer Family Vacation
Cabana Bay Resort was a home run for our family trip! Staff was amazing, tons to do for my active teens and the price was family budget friendly! Highly recommend.