The cleanlineslevel is severely lacking. Customer service is fair at best. I booked the Exec Suite, I asked for batteries to the remote control, and i never saw the attendant again. I would never stay here again. The carpets need cleaning... desperately. You can smell it when you open the door.
They also have roaches, later learned. I woke up to roaches on the counter and night stand. I had to dump and shake out my bags once outside, thankfully because there was a roach in one of my bags. Its unsafe as the back doors stay open, no keycard needed. Anyone can walk into the building. I ended my stay early after seeing roaches.
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Wasn’t what I expected
Well, the bears were made the blind was raggedy. The blind actually fell when I tried to close it. I had a dead roach in the bathroom on the floor and then while I was using the bathroom and I saw another one the toilet barely flushed. It wasn’t as clean it could’ve taken another sweeping.
tiffany
tiffany,1 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
May as well get somewhere cheaper
Room I booked was not available and my replacement smelled like freshly smoked cigarettes. My replacement looks like some terrible things had happened there. I thought it would be a step up from motel 6 or one of the cheap options but it was not. Also, the electricity and WiFi is terrible.
Warren
Warren,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 21 日
Desmond
Desmond,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Desmond
Desmond,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 13 日
Travis
Travis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 9 日
The staff was real nice and respectful, and the rooms are very clean and is quiet. Give them five stars.
Jovonne
Jovonne,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 9 日
The staff was real professional, and very nice a nice place to say
Jovonne
Jovonne,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 3 月 7 日
Glenda
Glenda,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 7 日
Sarah
Sarah,4 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 6 日
Bonnie
Bonnie,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 2 月 23 日
Willie
Willie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 19 日
Taurus
Taurus,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 13 日
Tiffany
Tiffany,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 2 月 11 日
brandi
brandi,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 4 日
They need to redo the hotel
Simply put the hotel had a funny smell. tge room were old looking. The TV did not work. The bedding was dirty looking dingy. I canceled my stay because of those things
Reva
Reva,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 25 日
Arielle
Arielle,3 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 25 日
Dirft
Mary
Mary,2 晚行程
Expedia真实住客点评
2/10 很差
2025 年 1 月 23 日
Only as last option.
The place needs an update ASAP. No toiletries in the room. No shower curtain so everything got wet. The other rooms were so loud you could hear the tv. One of the bed did not have bed sheets.
Alex
Alex,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 22 日
Filthy. Stay away!
Bed was filthy and looked like someone had just slept in it. Blood stains on the floor. Phone was disgusting. Heater had vents broken and mold inside it. People yelling and fighting in the halls. Scared. Left immediately!!
Front desk said to reach out to Hotels.com and they will approve a refund.
Kera
Kera,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 21 日
Nothing everything was wrong wouldn't invite no one to stay here they need upgrade