Room was clean. Staff were friendly. Nice hotel. Room service was ok. I ordered lunch for my daughter and I and it took close to an hour to get to our room. Breakfast was $16 but it was good.
Shoana
3 晚家庭旅行
10/10
Everyone was friendly and helpful. Great experience!!
Manoop
1 晚家庭旅行
2/10
darrell
2 晚行程
10/10
Cecile
1 晚行程
8/10
This hotel is close to the airport so makes for a great stay for an early morning flight. The hotel is nice inside, good bed, we received a complimentary upgrade with a great view of the city.
The grounds could use some work and the room had a few corners that could be scrubbed. The TV was very difficult to find the channels available.
Mrs Karen M
1 晚行程
10/10
Gurcharan
1 晚行程
4/10
Taylor
1 晚行程
8/10
Belinda
1 晚行程
10/10
Travis
1 晚行程
10/10
Olatunji
2 晚行程
8/10
Mats
1 晚行程
4/10
The hotel was overbooked, I was "upgraded" to a king sized bed when I had booked 2 queens - not an upgrade when you don't wish to share a bed with your travel partner. Got upstairs only to have been given the wrong room again. Parking was a challenge due to how overbooked. Many is our group had similar issues and the front desk staff treated us like the inconvenience.
真实旅客
2 晚家庭旅行
10/10
Cherie
2 晚行程
10/10
Karina
1 晚商务旅行
10/10
Very friendly
LINDA
1 晚行程
2/10
There was a celebration party in place when I checked in at the hotel. Was told the room was made up. To my horror, the beds were not looking great. I took pictures of the so called made up beds to the reception. The guy there was leaning one arm against the desk and other hand fiddling with a set of keys. I showed him the pictures and he told me the bedsheets material are meant to be wrinkled. Was not interested at all to help solve the issue. I thought I could sleep there for the night. However when I inspected the bed before climbing in, I saw bad stain marks on the bedsheets. By this time it was close to midnight and new staff were at the counter. He apologised and gave me a set of fresh bedding. I lead him to the bed to show him the stains and he took pictures of them. The following morning when I spoke to the Manager, she refused to refund my payment stating it was a non refundable booking. However my complaint was due to the poor service and state of the bed. They tried to offer me free breakfast and money off vouchers but I have no plans to return to the hotel. The hotel does not value customers as I was not the only one making a complaint on the day. The receptionist lied when he told me the bed was ready when quite frankly,the bedding was not changed after the previous customer. I honestly don't know how this hotel can be classed as a 4 star hotel. Couldn’t even provide a kettle and allowed kids from the party running and screaming along the corridor at 10pm.
Lindsay
1 晚家庭旅行
10/10
Patrick
1 晚行程
10/10
Extremely friendly staff.
LINDA
1 晚行程
8/10
Good location if you got an early flight the next day, would recommend for stay-overs