Dear team Expedia,
You need to be pretty sure about the propoerties you offer for booking thru your portal.
Kasauli exotica certainly needs a review at your end.
One should go in for Kasauli Exotica only if one doesnt find any other place to stay in kasauli.
1. If you book thru any travel portal, they will give you a room without a view and tell you that you didn't pay for a valley view room.
2. Check in time of 2pm and Checkout time of 11am doesn't make sense. They claim that they need 3 hrs to clean the room , but our room had many filthy patches. They remind you umpteen times about your check out time, which becomes quite disturbing.
3. No leisure activity is available in the resort
4. Reception staff isn't really welcoming and infact sounds a bit rude if you try to reason with him.
5. Breakfast spread is meager, and the quality of food is nothing to write home about.
5. Valley view from the partly open air restaurant is the only saving grace
AJAY
1 晚家庭旅行
8/10
Kamal
4 晚行程
8/10
This was my first visit and I think I selected a best place.
真实旅客
1 晚家庭旅行
8/10
Good place
Perfect location
Good food
真实旅客
1 晚行程
10/10
Good hotel in beautiful Kasauli. Wifi wasn't working but all else fine.
CS
1 晚行程
8/10
Good area, good hotel, good staff.
Ashvani
2 晚家庭旅行
10/10
真实旅客
1 晚行程
6/10
Dinner and Breakfast location is Good. Apart from the Cafeteria , everything else is average. Its not a resort, its a hotel (with resort like reception)
Nitin
2 晚浪漫旅行
8/10
Stay was good however hotel can put in some more efforts to improve the some basic necessities at the hotel. Cleanliness and wifi connectivity may be improved to make the hotel value for its money.
shweta
6/10
The staff was not very friendly. It was a little disappointing. I was not impressed for the amount of money it cost to stay.
Deborah
3 晚结伴旅行
6/10
Amazing valley view is just another experience apart from Streep way down n up to the enterance of this hotel.
Yummy food n Very much eager to help staff is another feather in the cap
Drawbacks - no bar, no good restaurant n no resort kinda place just a neat clean hotel with a seasonal hyped price tag