I waited about 10 minutes at the front desk to check in because no one was at the front desk. Another guest even commented "they" were always gone. I tried calling an operator but it still only rang the hotel front desk. The only rooms available were the suites this weekend. There was no hot water, only fluctuations between cold and tepid water.
Tony
Tony,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Nice and Comfy
I appreciated the home away from home feel. The full kitchenette and bar allows for meals in the room.
Clarinda
Clarinda,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Diane
Diane,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
David
David,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Jesus
Jesus,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 22 日
Only thing that was really bad was no hot water Sat am when trying ro shower. Not good and they didnt do anything about since I booked with hotels.com
Mike
Mike,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 17 日
Excellent customer service
Tommy at the front desk demonatrated a true level of what it means to take pride in one's work. Tommy excels in effective communication by being able to quickly read people, anticipate their needs and offer what they are truly seeking as a guest in the Residence Inn. Tommy made our stay enjoyable simply from him just being his charismatic self.
The breakfast was fantastic! The attached parking ramp created a sense of security for my vehicle and was well worth the $20/day. I will definitely stay here next time I'm back in DSM.
Jordan
Jordan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 16 日
Harold
Harold,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 24 日
John
John,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 24 日
Great stay!
Great stay! The room was wonderful, very clean. I was very impressed by the full kitchen and the room layout.
At first, I could not figure out how to turn on the lights so I had to take a shower in the dark. Also, I had housekeeping knocking on my door at 9-9:30am on checkout day which I didn't really appreciate.
Overall, I would definitely stay here again!
Brooke
Brooke,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 21 日
Corissa
Corissa,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 10 日
Really great customer service. The walls were pretty thin so probably not the best for light sleepers
Fatima
Fatima,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 5 日
When I arrived the lobby and halls smelled like weed.
Don
Don,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 31 日
Brandon
Brandon,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Good!
Good! The place was clean! There were a few noticeable repairs needed but nothing that prevented us from doing anything.
Pool was HELLA cold. But it was December, so that could’ve been a product of cold coming through big glass windows.
Ben
Ben,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 17 日
Willis
Willis,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 14 日
I absolutely loved that the hotel was within walking distance to allot of things to do and places to eat! I enjoy watching trains pass and my room had a front row seat to all of the passing trains! Everything was great……. The only complaint I have is having to wait at least 15 minutes to check out due to the lady not being at the desk and not having a box to drop my room keys. I was worried that I would be late to catch my flight.