Located in a rural setting, Hampton Inn & Suites Albany At Albany Mall offers a warm welcome with full breakfast and an arcade for some friendly competition. Connect to WiFi, unwind by the outdoor pool, or explore the nearby library and dry cleaning services. Guests rave about the helpful staff who make every stay special.
James H. Gray Sr. Civic Center - 11 min drive - 13.3 km
Albany State University - 11 min drive - 14.6 km
Radium Springs Gardens - 19 min drive - 25.2 km
Restaurants
Chick-fil-A - 9 min walk
McDonald's - 3 min walk
Great Wall - 10 min walk
Panera Bread - 7 min walk
Krystal - 3 min walk
About this property
At a glance
DONE
Arriving/Leaving
Contactless check-in available
Express check-in/out available
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning
Coffee/tea in a common area
Free reception (select days)
Traveling with children
Grocery/convenience store
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Accessibility
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Pay movies
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Alarm clock
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Rainfall showerhead
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hampton Inn Albany Albany Mall
Hampton Inn Hotel Albany Albany Mall
Hampton Inn Albany Albany Mall Hotel
Hampton Inn Suites Albany At Albany Mall
Hampton Albany Albany Mall
Hampton Inn & Suites Albany At Albany Mall Hotel
Hampton Inn & Suites Albany At Albany Mall Albany
Hampton Inn & Suites Albany At Albany Mall Hotel Albany
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Reviews
Hampton Inn & Suites Albany At Albany Mall Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
9.2
Location
9.2
Staff & service
9.4
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as good, delicious, and exceptional with a nice selection of options. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
Food
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
Excellent … clean and staff was gracious
Emory
Emory, 1-night trip
Verified
10/10 Exceptional
Dec 31, 2025
Excellent staff with a warm welcome from Lennis and Kayla, and we had a clean and comfy room! We missed breakfast due to a car issue but the front desk clerk was helpful with directions and helpful beyond the call of duty.
Mary
Mary, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
I was so impressed with the Hampton inn, very safe and clean. Breakfast was exceptional. Thank you
Judith
Judith, 1-night trip
Verified
10/10 Exceptional
Dec 12, 2025
The room was clean and after a terrible time of trying to find a place to rest in albany this was the light at the end of my tunnel
Tamia
Tamia, 1-night trip
Verified
10/10 Exceptional
May 19, 2025
Nice property and helpful staff.
Kimyanna
Kimyanna, 2-night trip
Verified
10/10 Exceptional
Apr 5, 2024
Safe and nice property to stay at
Debra
Debra, 1-night trip
Verified
10/10 Exceptional
May 12, 2024
Hotel was very clean and front desk staff was friendly .
Cherese
Cherese, 2-night trip
Verified
8/10 Very good
Dec 18, 2023
relaxing stay
The check in was easy , the room was very clean but the thing I loved the most was the breakfast it was awesome
Shawn
Shawn, 1-night trip
Verified
10/10 Exceptional
Dec 17, 2024
Clean property with nice staff
Cody
Cody, 1-night trip
Verified
10/10 Exceptional
Jul 29, 2025
I like the design of the breakfast area. It was very inviting. The breakfast was delicious. The pillows were way too soft, they need to be upgraded to firm pillows. The hotel overall was very clean.
Odella
Odella, 2-night trip
Verified
10/10 Exceptional
Dec 31, 2023
Passing through, would stay again.
We stayed for one night, to split up a long drive, and was very pleased. Breakfast was good, staff was friendly, rooms were clean.
Kayla
Kayla, 1-night trip
Verified
10/10 Exceptional
Jan 28, 2024
The beds are very comfortable
Jody
Jody, 1-night trip
Verified
10/10 Exceptional
Jun 21, 2024
Surprised by how nice the hotel was. Great space.
Tammy
Tammy, 2-night trip
Verified
10/10 Exceptional
Apr 29, 2024
newly renovated. Rooms are very large and well furnished. Best hotel in the area
Roger
Roger, 1-night trip
Verified
10/10 Exceptional
Sep 28, 2024
We stayed here when we evacuated our town due to a hurricane. We were very happy with our stay. The room was very clean and spacious. The staff was very friendly.
jeramy
jeramy, 1-night trip
Verified
8/10 Very good
Jan 5, 2024
Location was superb, toilet was almost falling off, breakfast not very variable
Anthony
Anthony, 3-night trip
Verified
6/10 Good
Feb 9, 2026
Room was clean and bed was comfortable. However other issues tainted our stay. Elevator buttons on our floor did not work. Had to call guest services to send us an elevator before we could descend. Often had to wait. Also, asked for bath linens for second day and was told by receptionist that they would be brought the next morning. None arrived. We called front desk and waited over 45 minutes to get fresh bath linens. We were almost late arriving at the wedding we had come into the area to attend. Our room phone did not work. So frustrating and unsafe.
Janet
Janet, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2024
Love it. Staff is amazing!
Tishkeisha
Tishkeisha, 1-night trip
Verified
8/10 Very good
Dec 10, 2025
#brunReview the property was completely renovated from my last stay in April 2025. The rooms were excellent revamped with new beds, fixtures, lights, furniture, carpet, wallpaper, and the bathrooms were redone. However, the issue was waiting over 25 minutes for the front desk to help me while she was on the phone during time. Personally I would have put the phone on hold to assist the person in front me which would have taken less than minute due to me having a reservation. Lastly I reserved my room through Expedia and paid and she charged me for the room again which was suppose to be only a security deposit for incidentals. Overall, clean hotel, the staff as a whole is awesome besides those mentioned hiccups. I would recommend staying there. #brunReview
Jacky
Jacky, 1-night trip
Verified
8/10 Very good
Dec 7, 2023
Great and professional staff and service. Very polite and extremely helpful. Especially the front desk night African American woman and the morning shift young women.
Ricardo
Ricardo, 1-night trip
Verified
6/10 Good
Jul 14, 2025
The breakfast was the highlight of the day. Most of the front desk personnel were great. The rooms cleanliness was marginal at best. Dirty carpet and bathroom needed cleaning. The first room given to me had plaster and baseboard loosely on the floor. I was offered another room. I promise you l will not bother your hotel chain in the future. Dr. Hogans
William
William, 3-night trip
Verified
10/10 Exceptional
Jun 9, 2024
Our stay was one night so I didn't get to use or even see the swimming pool. With that said, The room and all we saw was clean and nice. The bed was comfortable, and we even got a noon checkout time. There was a slight problem where the bathroom sink was a little slow. We came across a manager in the hallway on our way to check out and told her. She immediately picked up her walkie talkie and put a hold on our room to have it looked at. Breakfast, while not homemade, was good. Eggs, sausage, waffles, muffins, cereals, oatmeal, milk, juices, and coffee.
Laurel
Laurel, 1-night trip
Verified
10/10 Exceptional
Dec 29, 2023
Wonderful Stay
I refuse to stay at hotels where druggies stay so I tend to spend a little more and almost always happier and less annoyed. Hampton Inn was wonderful. From the check in via the lady that had braces (we had a funny conversation about them) to the lady monitoring the food this morning. Staff was great!! The room was very nice and I loved the pillows but the bed was a little slouchy. It was nice having the couch as well as the office chair and an additional fancy chair. Room and bathroom was very spacious, only complaint is that we had a view of the concrete slab on the second floor. No big deal but wow. The hotel seemed like it was full and I did make the reservation last minute. Breakfast was just what was needed to get our day going. We had our dog with us and there was a decoration on the table near the elevator that looked similar to a ball, in a dog’s eyes. I had to pull her back from it. Lol. All in all great stay and would definitely book again.
Kathy
Kathy, 1-night trip
Verified
8/10 Very good
Jan 17, 2024
Hotel staff was always pleasant. Our king size bed was super comfortable. Room was clean and had all we needed…except body soap dispenser in shower was empty. The shower was amazing! The hotel decor needs a serious update. Normally I wouldn’t comment on decor because I know everyone’s taste is different, but this decor truly hurt my eyeballs.
My main complaint is the breakfast. Not good at all. The food seemed old and was nearly cold. Eggs were not kept replenished…so I can’t comment on those. Grits pot was empty on day one…and the oatmeal on day two was not cooked all the way. They even ran out of forks on our first morning, and when I asked for some, I was told they had NONE. Hubby ate his waffles with a spoon. I mean, it’s a “free” breakfast, but they really could do better.