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Sapphire Hotel

3.0 star property
Hotel convenient to Westfield London Shopping Centre

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Photo gallery for Sapphire Hotel

Front of property - evening/night - Sapphire Hotel (London)
Lobby - Sapphire Hotel (London)
Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board - Sapphire Hotel (London)
Property grounds - Sapphire Hotel (London)
Staircase - Sapphire Hotel (London)
In the heart of London, Sapphire Hotel offers a warm welcome with WiFi and a 24-hour front desk. Guests can unwind in the lobby or take advantage of concierge services and luggage storage. The helpful staff has left a lasting impression on previous guests.

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Non-smoking

Main amenities (6)

  • Daily housekeeping
  • Computer station
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • TV in a common area

Feel at home (6)

  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Coffee/tea maker
  • LED TV
  • Soundproofed rooms
The current price is CNY333
CNY400 total
includes taxes & fees
Jan 18 - Jan 19, 2026

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Single Room, Private Bathroom

7.8 out of 10
Good
(47 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Double Room, Private Bathroom

7.2 out of 10
Good
(34 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Twin Room, Private Bathroom

7.6 out of 10
Good
(17 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | In-room safe, desk, soundproofing, iron/ironing board

Triple Room, Private Bathroom

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Fan
Private bathroom
Hair dryer
Coffee/tea maker
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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CNY665 total
includes taxes & fees
Dec 26 - Dec 27
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About the neighborhood

Map
35 Shepherds Bush Road, London, England, W6 7LU

What's nearby

  • Shepherd's Bush Empire - 5 min walk - 0.4 km
  • Westfield London Shopping Centre - 10 min walk - 0.9 km
  • Kensington High Street - 15 min walk - 1.3 km
  • Olympia Events - 15 min walk - 1.3 km
  • Eventim Apollo - 16 min walk - 1.4 km

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Luton Airport (LTN) - 41 min drive
  • Farnborough (FAB) - 44 min drive
  • London City Airport (LCY) - 62 min drive
  • Gatwick Airport (LGW) - 74 min drive
  • Shepherd's Bush Station - 8 min walk
  • Kensington (Olympia) Station - 14 min walk
  • Kensington (Olympia) Underground Station - 15 min walk
  • Goldhawk Road Underground Station - 7 min walk
  • Shepherd's Bush Underground Station - 7 min walk
  • Shepherd's Bush Market Underground Station - 8 min walk

Restaurants

  • ‪The Sindercombe Social - ‬4 min walk
  • ‪Liz Cafe - ‬3 min walk
  • ‪Another Brother - ‬2 min walk
  • ‪GAIL's Bakery - ‬3 min walk
  • ‪BrewDog Shepherd's Bush - ‬4 min walk

About this property

Sapphire Hotel

When you stay at Sapphire Hotel, you'll be just a 5-minute drive from Kensington High Street and Westfield London Shopping Centre. Also, Thames River and Kensington Gardens are just a 5-minute drive away. Fellow travelers say good things about the helpful staff and location. The property is just a short walk to public transportation: Goldhawk Road Underground Station is 7 minutes and Shepherd's Bush Underground Station is 7 minutes.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [49 Shepherds Bush Road W6 7LU]
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Working away

  • Computer station

Services

  • Concierge services
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • 1 building/tower
  • Television in common areas

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • DVD player
  • LED television
  • Satellite TV channels

Home comfort

  • Heating
  • Fan
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)
  • Late check-in between midnight and 1:30 AM can be arranged for an extra charge of GBP 20
  • Late check-out can be arranged for an extra charge of GBP 20 (subject to availability)

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Sapphire Hotel London
Sapphire London
Sapphire Hotel London, England
Sapphire Hotel Hotel
Sapphire Hotel London
Sapphire Hotel Hotel London

Frequently asked questions

Does Sapphire Hotel offer free cancellation for a full refund?

Yes, Sapphire Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Sapphire Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at Sapphire Hotel?

Sorry, there's no onsite parking at Sapphire Hotel.

What are the check-in and check-out times at Sapphire Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 20 (subject to availability). Contactless check-out is available.

What is there to do at Sapphire Hotel and nearby?

Recommended spots to visit include Westfield London Shopping Centre (12-min walk) and Kensington High Street (0.9 mi), along with Royal Albert Hall (2.4 mi) and Hyde Park (2.4 mi).

What's the area around Sapphire Hotel like?

Sapphire Hotel is a short 7-minute walk from Goldhawk Road Underground Station and 17 minutes' walk from Kensington High Street. Travelers say this hotel is in a good location.

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Reviews

Sapphire Hotel Reviews

7.2

Good

7.2

Cleanliness

6.8

Amenities

7.6

Staff & service

6.8

Eco-friendliness

6.8

Property conditions & facilities

Popular mentions

Room
Service staff
Bed
Location
Bathroom
Shower
Refrigerator
Elevator
Value
Lobby

Reviews

10/10 Exceptional

Budget value and really good quality for the money
Paolo, 2-night trip

10/10 Exceptional

Clean, Quiet, friendly staff. I would stay there again.
Kim Thomas, 3-night trip

10/10 Exceptional

Staff were friendly, room was well equiped and the bed was very comfortable. The room was very clean.
Malcolm, 2-night trip

10/10 Exceptional

Everything
attila, 1-night trip

8/10 Very good

First of all, my rating is based on that this is a 3-star hotel. Based on that the hotel was fine. Well located for Westfield ahopping mall, Lodtus Road Stadium and close to piblic transport. The room was just fine, nothing more, nothing less. Good value for money. The staff was friendly and nice.
Birkir Thór, 1-night trip

10/10 Exceptional

Was a nice quiet place just to stay at for my gig at the o2 academy nearby
Robert, 1-night trip

10/10 Exceptional

Good value if booked in advance. We were given a bigger room than we’d booked. Good location: 10-15min walk from Shepherd’s Bush, Goldhawk Road and Hammersmith tube stations. Also good bus connections up and down Shepherd’s Bush Road. Generally good experience but the room was extremely hot, which strangely was not coming from the radiator. Better than being too cold but be warned. I woke up sweating both nights / mornings.
Alice, 2-night trip

8/10 Very good

Room was tiny but clean. Staff were not especially friendly. Maybe it's just a cultural difference. But fNorthth
Darryl, 1-night trip

8/10 Very good

All fine.
Matthew, 5-night trip

8/10 Very good

We were two in a doublebed and the staff helped us changing to a
FRANCISCO, 3-night trip

4/10 Fair

The room was tiny when using the toilet I had to have the bathroom door open, the sink didn’t drain properly and the the tv had a blob on the screen where it’d been damaged and not replaced.
Paul, 2-night trip

6/10 Good

Unfortunately I didn’t enjoy my stay and wouldn’t recommend your hotel. There was a half eaten sandwich in the fridge !! The beds was very uncomfortable due to feeling the springs . This could have been rectified with a mattress cover. The carpet was grubby and need cleaning. In my opinion this was not a 3 star hotel.
Marion, 1-night trip

10/10 Exceptional

Great hotel
Muhammad Nouman Tayyab, 5-night trip

8/10 Very good

Very convenient location, lots of dining choices nearby, a small Sainsburys adjacent to the hotel, and very pleasant reception staff. Room could have been cleaner and looked a bit tired, but it's nothing that would put you off staying and is reflected in the price. Will stay there again next time I'm down that way.
Martin, 1-night trip

8/10 Very good

Spacoius room, clean, quite. Good price
Laura, 2-night trip

8/10 Very good

Well located budget hotel

Well located budget hotel. The rooms were cleaned every day and for the price, the amenities were excellent. Overall, great value for money.
Malcolm, 3-night trip

8/10 Very good

I enjoyed the fact that there were numerous shops and eateries around . It was a good atmosphere. The hotel should however ensure that the rooms are hovered regularly and at least washrooms and bathrooms are cleaned a bit regularly when there is a guest in.
Rachel, 6-night trip

10/10 Exceptional

Great location nice staff clean and tidy room
James, 1-night trip

10/10 Exceptional

Good location.Great for a short stay.
Kevin, 1-night trip

10/10 Exceptional

Decent budget hotel!
Sam, 1-night trip

10/10 Exceptional

Nice staff cream and quiet room
James, 1-night trip

10/10 Exceptional

Quiet

Overall good, friendly, and quiet
Paolo, 2-night trip

8/10 Very good

Clean tidy room in a great spot for tube and airport access
Jan, 1-night trip

2/10 Poor

The hotel and rooms are in very poor condition. There is a strong smell throughout the property, and my room smelled as if someone had been cooking in it. The walls were dirty, and the room itself was only slightly larger than a single bed. The reception was not available 24/7 and was located several houses down the street. I was unable to finish my stay and left after one night, even though I had paid for two. Overall, it was a very unpleasant experience.
Janis, 2-night trip

8/10 Very good

Property was good for what we needed
Helena, 2-night trip