I was very very unhappy with the lack of adequate accessories in the room.
When I booked, I was not understanding that this room, explained to me by the hotel, as a ‘handicap’ room had no closet, to hang clothes, just two hooks on a wall.
No iron/ironing board.
So even if I was handicapped, I wouldn’t need to iron and hang my clothes?
Discrimination! Shame!
HOTEL.COM did not tell me that accessible means a room with no standard amenities!
We were 3 ladies, there for the weekend to attend formal functions in the community.
We had a lot of clothes to iron out, to hang!