We arrived late due to our flight changing, and the people at the desk were kind, but did not offer to help us with our luggage. The taxi cab driver that dropped us off didn’t like helping us either people in that particular area don’t seem to have a strong customer service value system. I have worked decades in Customer service and unfortunately this is a trend that I have seen overtime and it seems to be increasing in a lack of customer service the place was clean and it was comfortable. My daughter with disabilities had no problem navigating in the room, so that’s why I give it a thumbs up, due to my daughter and husband liking the room for the television and the bigger beds. Plus, it had a due to my daughter and husband liking the room for the television and the bigger beds. Plus, it had a kitchen if we would’ve stayed here longer We would’ve enjoyed cooking there instead of the super overpriced restaurants of fast food. That didn’t taste good. The view they show in hotels.com can be seen through the crack of an we would’ve enjoyed cooking there instead of the super overpriced restaurants of fast food that didn’t taste good. The view they show in hotels.com can be seen through a crack of a window and the windows are broken so it’s kind of funny their photos in hotels.com… It’s rather deceiving….even though the area seemed quite dangerous and filled with people That in my area would be called questionable. We had a nice taxi cab drive out.