The service, cleanliness, the room, breakfast are all at its best.
Jamie R
Jamie R,3 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Xuan Wei Moritz
Xuan Wei Moritz,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 6 月 11 日
CHRISTELLE
CHRISTELLE,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 6 月 11 日
Staff is so friendly and helpful
Minh -Tien
Minh -Tien,2 晚家庭旅行
Orbitz真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great customer service. Good location in the old district.
The elevator acted up while we were there, so that wwas annoying if you're bringing up luggage, etc.
The breakfast is delicious with a variety of viet items and American items.
Beds are comfortable and our family room worked perfectly for our needs.
Calily
Calily,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Great staff
Jodie
Jodie,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 16 日
James
James,3 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 14 日
staff are excellent, professional, will recommend the place to our friends and families
Cristy
Cristy,2 晚行程
Expedia真实住客点评
6/10 好
2025 年 5 月 14 日
The staff was very attentive and super helpful with everything. We had Mike greet us upon arrival and gave us a basic idea of what we need to do in Hanoi and how to get everywhere. Great location everything is walkable within the old quarter.
Everything the staff and the hotel have tried to do is amazing. The only reason I have a lower rating is because the building beside is under construction and the noise starts at 6:30 AM all the way to 6:30 PM with maybe a five minute break. The pool is also under construction.
When you’ve been walking out in the heat all day and want to come in for an afternoon relax that is not possible at this hotel.
Mishaal
Mishaal,4 晚行程
Expedia真实住客点评
8/10 很好
2025 年 5 月 7 日
スタッフの方々が常に笑顔で良かったです
???
???,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 5 月 6 日
잠자리가 너무 불편했어요.
남자 둘이라 트윈룸을 예약했는데 프론트 직원은 모르고 있었슴.침대 하나 더 놔준다고 해놓콘 라꾸라꾸 베드를 놓아줌. 간이침대는 너무 딱딱하고 불편한데다 방이 좁아서 다니기도 불편할 정도로 불편했슴.그나마 프론트 직원은 친절했슴. 여튼 잠자리가 너무 불편해서 좋은 평가를 줄수가 없슴.
MIN KOO
MIN KOO,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 6 日
The best part of this hotel is its near the railway and the market, and the main old quarter area, making it convenient to walk around.
For the price we get, I couldn't complain much. But just to share our 4-pax family room with attached twin rooms is very tight in space. The noise from the bathroom system and some construction nearby is bad.
Jessie
Jessie,3 晚结伴旅行
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Our room was big and spacious. Clean and well kept. The staff were amazing and polite. A big shout out to Aimee who helped us out when a privately booked car didn’t show up. She made sure we got to where we needed to be and back
Wendy
Wendy,2 晚浪漫旅行
Expedia真实住客点评
2/10 很差
2025 年 4 月 30 日
The hotel is at a great location. That was the only thing that was great. We got woken by 5 hammers knocking right next to our room at 6.30 at the morning. Then came the sletchhammer and power drill. Not the morning we expected at all. We told the reception about the noice and they ware sorry, but we read a review and they sayed the same so the hotel knew about the noise already. They offered another room at a lower floor but it did not have a balkerny. We asked for some kind of discount but because we ordered via expired(hotels.com) there was nothing they could do. We sayed we played for a balkerny and after this they relocated us to another hotel nere by. This was much better and we relly enjoyed the Hhanoi hotel.
Marie
Marie,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
The team is great and Z offered us the options of where to go. We had a great time there. If I need to say something to improve. Well. A lot of mosquitoes and the water bump is a bit noise at night.
kaijen
kaijen,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 26 日
Enjoyed our stay. Staff are incredible, room was modern and clean.
It’s worth noting there is construction going on next door which sounded like it was directly opposite our room, it sometimes started at 6:30am and we heard it at 2200 briefly also.
Overall, apart from construction noise which is outside of the hotels control, we had a lovely stay.
Oliver
Oliver,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
Always a great stay!!
Michael
Michael,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 22 日
スタッフがみんな英語が話せて朝食が良い
Naofumi
Naofumi,2 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 21 日
The staff are very nice. The family interconnecting rooms are good. But one of the bathrooms smelled bad occasionally. The location is great. However, there is a construction next to the hotel and they started really early until over midnight, which is not pleasant to get a proper sleep.
Welly
Welly,4 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Great hotel in Old Quarter
I liked staying at this hotel because of the location and the size of the rooms. Most hotels in the old quarter have tiny rooms but San Premium was different. The staff were super friendly and helpful. I would love to visit again
Amit
Amit,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 10 日
Excellent hotel!
Michael
Michael,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 4 月 9 日
We stayed in room 706, for 2 nights. It had a balcony overlooking one of the streets. Within 20 minutes, you can walk to most of the Old Quarter. The balcony door didn't close well, so some road noise comes. There are snacks in the room for an extra charge. Breakfast was quiet good with lots of options.