The Good: The room was clean and comfortable and the free buffet breakfast was good. The Bad: The room technology needed updating. The room phone was too complicated to even call front desk. I had to use my cell phone! The TV itself was very old and the cable offerings were abysmal. The remote was difficult to use (no real menu option - you had to input channel number into remote! I expected a lot better from Hyatt. When I spoke to front desk about my difficulties with the room phone and TV, the front desk person kindly offered to credit me for parking - I didn’t know Hyatt was even charging me for parking! Hyatt also advertised it had 3 EV chargers (two Tesla chargers and one generic charger) for guest vehicles, but upon arrival, it turned out Hyatt only had two Tesla chargers - no generic EV charger at all.
John
John,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 12 日
Great location if you need to be downtown. We were able to walk to dining. Not many businesses open in the area during week days. Did not go to breakfast in hotel. Preferred to walk to Mad Goat coffee. Loud at night. Cars racing and music bumping.